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Emmons Autoplex

(1,380 reviews)
Visit Emmons Autoplex
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–7:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–7:00pm 9:00am–6:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(713) 987-3222 (713) 987-3222

Reviews

(1,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Emmons Autoplex from DealerRater.

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Brandon (Service Center Manager) is awesome! Took care of...

Brandon (Service Center Manager) is awesome! Took care of my vehicle problem in 1 day! Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service was good but I didn't purchase from this...

Customer service was good but I didn't purchase from this dealership. Nice selection of cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Positive purchasing experience at Emmons Autoplex.

Scott went above and beyond with our car buying experience and it was appreciated. He was knowledgeable, and took the time to assist us on multiple occasions before our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Great selection of vehicles at good no haggle prices. Brooke was very accommodating and answered all our questions. This is my second purchase from this dealership so I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The experience was awesome 👌 the car runs good

Emmons autoplex very clean place..my sales agent Brooke Cathey was very nice...she explained everything to me...the 2015 dodge charger i bought for my son runs good ...thanks Brooke 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Free Bird

Brooke made this easy and never failed to offer ways to help. None of the typical used car tactics, just a friendly exchange. If you like pink talk to her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No reply still waiting to be contacted and still in the...

No reply still waiting to be contacted and still in the market for the Cadillac Ctsv.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The best dealer in the south

Brandon was very helpful in my car shopping experience he was knowledgeable ,kind and patient through my indecisiveness and all was online… I will return for my next car !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Emmons is a hidden gem

My experience at Emmons with sale’s associate Kevin was a very pleasant one. I was very well taken care of. He was professional, kind, and courteous. The entire staff was friendly and went out of their way to take care of us with our new car purchase. I highly recommend them. The car was above and beyond expectations. Thank you Emmons and especially thank you to Kevin and the finance Manager. Will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Emmons Autoplex Endorsement

After my 2nd Great buying experience through Donny Slaughter @ Emmons, I had need of the Emmons service department. Many thanks & appreciation to Brandon Enander, service manager, and Deann Cummins, assistant service manager, for their extraordinary efforts "over & beyond" to address my service needs. Their commitment to "service" exemplifies the total "Team Emmons" approach to customer relations in both sales & service. GREAT JOB to all & a "Highly Recommended" endorsement of Emmons Autoplex in Webster.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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