Northwest Auto Mall

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
21 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 8, 2019

    The process was easy and the people were very helpful with working with us, would definitely recommend if looking for a car, the interior of all the cars... I looked at seemed very clean an very minimal and or no rust on any cars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 1, 2018

    I can not believe how well I was treated by the team at Northwest! I would go back there for all of my service needs and purchases!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2018

    Tom was very helpful and knowledgeable. Could not recommend Northwest Auto Mall more!!! If you are looking for a quality vehicle make sure you stop by.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 5, 2017

    Very helpful and nice folks. The car I looked at wasn't quite what I wanted but you couldn't fault the service. Not pushy.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2016

    Car buying process was made very simple by Tom and the rest of the staff.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    June 27, 2016

    Just a warning before you buy have a mechanic check out. If it needs repairs don't buy it. There repair Dept is the worst I have ever had work done on... car I bought. I had to spend a lot of money to have repairs done right.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 18, 2016

    Had the car for six months an the rack went.called twice an talked to service who was going to call me back and didn't . I had brought the car to service... twice for a noise in front end,they said they couldn't find anything.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2015

    Paul will go above and beyond to make sure the customer is happy!! I highly recommend shopping here for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dena Thanks for the review. It was a pleasure to help you out!

  • 5.0 out of 5
    January 24, 2015

    Found this dealer a couple of months ago when looking for a pickup truck for my son. Like most people, I dread visiting auto dealerships, especially the... small ones. But the sales staff and owner were great to work with. No high pressure sales, very helpful, and customer oriented. They also had a nice selection of trucks to choose from. I noticed a couple of issues with the vehicle during the test drive: a squeaky universal joint and a broken parking brake (the vehicle had just arrived at their dealership). They said they noticed the squeak too and would take care of it. When we picked up the truck they had taken care of both issues as promised. The truck has had no problems so far (had over 130K miles when purchased). I would definitely go back to this dealer again, even though they are a fair drive from my home.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2014

    My son just bought his first car here and we couldn't be happier with the customer service and sales process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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