Jeff Drennen GM Super Store

I had a wonderful time buying from this dealership. Zane Maddox was very friendly. This was the first time I've ever bought a car, and he never once made me feel overwhelmed by the whole thing. It was a good experience, and I'm sure I'll be a returning customer in the future!

This experience was great! Car purchase is a major event and this dealership makes it comfortable understandable and pleasant! All are professional and experienced employees. Special thanks to Keith Dotterer for walking me through the paper process. Friendly and upbeat!

Found a 23 Silverado on cars.com that I liked at this dealership. I worked with Dakota, who was a nice fellow. We came to an agreement and I drove 1100 miles to pick it up. When I arrived, I noticed that the truck was really dirty. I was a bit surprised since they had what appeared to be a really nice detail shop, which was open. I mentioned it a few times, but Dakota did not seem to care. As you can see in the photos, instead of actually cleaning. the rear windows, they just took a truck stop squeegee and dragged it across. The rear slider was coated with something that made it very difficult to see out of and when I tried to get it off at a rest area, I was unable. I wound up having to have the truck detailed to get it to look brand new and it cost me $300.00. While I was driving back home, with 206 miles on the truck, it went into limp mode because the dealership never added any DEF. I was forced to pull into a rest area but since they did not sell DEF, I spent two hours asking truck drivers that pulled in if they had any. I was finally able to purchase a partially filled container from a guy, which got me going again. I also noticed that the window washer fluid reservoir was empty and the tires were overfilled by 6-10 pounds. When I spoke with Dakota about these issues, He apologized and assured me that the dealership would make it right. That was reduced to "they would pay me back for the DEF", but they never did. I buy at least one new vehicle every year, from dealers all over the country. I paid a fair price for this truck & the salesman was a nice guy but I have never taken delivery of a vehicle that was as dirty as this and more importantly, missing fluids that the dealership is supposed to add. There was no excuse for this. They were actively cleaning and detailing vehicles while I was there and there was no snow on the ground. Its unprofessional and shows me that this dealership does not care about the finer details. At this point, I have it in writing that they would reimburse me for the DEF and I have waited almost two months for it. I will just file complaints with Chevy and whatever Ohio state agencies handle this. Bottom line for me is that the truck is great but this dealership sucks.

I am so impressed with my recent car shopping experience. Darriyan Collins was my salesman. He went above and beyond to make sure I got the perfect car for me. I had excellent and friendly service from the moment I walked in the door and until I pulled off the lot with my brand new Chevy Trax. Thank you Drennens

Car serviced including two filters that the mice were nesting in. Service good, fast, and professional.

This is my second time dealing with Justin at Drennen's dealership. I was very happy with my first experience and knew that Justin would do everything he could to give me a great deal on the vehicle I wanted. He worked very hard to get me the Encore I wanted at a price I could afford. He was very accommodating, friendly, and knowledgeable. Justin is the best car salesman I have ever dealt with. He treats you like family and goes the extra mile to make sure you are very satisfied with your new vehicle.

Jon Merryman has sold me three cars to date and always is knowledgeable and explains everything well. I'm happy with my purchase and the service that I received.

Both my mom and I have gotten cars from her now and I would recommend her to anybody. She was honest and made the process so easy!

First time dealing with Jeff Drennen dealership and Zane Maddox! Was very happy with the help from Zane and his professional attitude. Will definitely recommend him to anyone interested in buying a new vehicle!

First time I've dealt with Jeff Drennen GM Super Store all I gotta say is that Keith Dotterer is the sales man that is professional knowledgeable and makes sure the customers leave knowing they got the best deal on the purchase