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Veterans Ford

4.6 out of 5 4.6
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Veterans Ford Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to b

...

rowse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

"No One Beats a Veterans Deal!"

Service

Oil, Filter Change (Premium)

$39.95

Multi-Point Inspection

Complimentary

Fluid Top-Off

Complimentary

Brake Replacement

$179.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
715 lifetime reviews. Includes reviews of Veterans Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 23, 2019

    Veterans Ford charges a thousand dollar "dealer fee" for absolutely nothing. It is a bait and switch tactic in which they advertise a vehicle for an attractively... low price and then up charge the customer upon purchase. What a rip off!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I¿¿¿m very sorry to see that we did not deliver a five-star experience. I would really appreciate your feedback and the chance to learn more about wha...t transpired during your visit. I will search for your contact information but in case I can't find it, would you consider giving me a call? Thank you, Lorenzo Pena - General Manager - 813-962-1100 x 209


    Worked with:
    Roberto Gutierrez

    Sales

    (4.5) 14 reviews

    Sami Marshed

    Sales

    (4.2) 5 reviews

  • 5.0 out of 5
    June 21, 2019

    Everyone should ask for Aaron. His is responsive to your questions and took care of my questions and concerns quickly and accurately. Thanks again to Veterans... Ford and most importantly to Internet Sales Manager (Aaron) for making Car Shopping fun again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review of Veterans Ford! We appreciate your positive feedback about Aaron and your experience working with him while shopping for a... new car. We hope to see you again soon and thank you for your business!


    Worked with:
    Aaron Scheible

    Sales

    (4.8) 37 reviews

  • April 27, 2018

    Two hours and I was already driving my car...very clean, inside and outside. Very low miles, carfax...and the best of all excellent service. Love you.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gladys, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or ques...tions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    June 5, 2019

    I visited many dealerships in Tampa Bay, looking for good deal on F150. After many denials, and different experiences, I walked in Veterans Ford, and found... car that I wanted. Execution was flawless. Sales person Paul Ferraro was extremely nice and helpful. all team was absolutely amazing. We will be back again. based on my experience, I highly recommend this dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bo! Thank you for your kind review of Veterans Ford. Customer service is our priority and I'm glad to read of your car buying experience with our t...eam. We value your recommendation and hope to see you again, soon.


    Worked with:
    Sean Bergen

    Sales Consultant

    (5.0) 79 reviews

    Robert Coker

    Sales Consultant

    (5.0) 37 reviews

  • 4.0 out of 5
    May 27, 2019

    Dealer CHOOSE OLDIES BUT GOODIES VEHICLES I had a few choices and walked around the dealership also check the maintenance shop

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love seeing great reviews, Luis! Thanks for coming to Veterans Ford.

  • 1.0 out of 5
    April 5, 2019

    If I could give them a NEGATIVE 5 I would. Absolutely the most disturbing experience. As for "finance" I've never seen a more desperate approach. Their... service "advisor" Cara is the most painful experience of all. Her character shines through her dishonesty. When she is caught the only goal she has is keeping her job. ESPECIALLY when u have proof. This is the worst dealership not only in Tampa, but in Florida. DONT WASTE UR TIME OR MONEY HERE!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cara Marquis

    Service Advisor

    (4.6) 54 reviews

  • 1.0 out of 5
    April 5, 2019

    If I could give them a NEGATIVE 5 I would. Absolutely the most disturbing experience. As for "finance" I've never seen a more desperate approach. Their... service "advisor" Cara is the most painful experience of all. Her character shines through her dishonesty. When she is caught the only goal she has is keeping her job. ESPECIALLY when u have proof. This is the worst dealership not only in Tampa, but in Florida. DONT WASTE UR TIME OR MONEY HERE!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Cara Marquis

    Service Advisor

    (4.6) 54 reviews

  • 5.0 out of 5
    January 5, 2019

    Aaron was great in assisting us with our purchase. We drove up from Sarasota and closed the deal within a two hour window. Best Christmas present I could... have given my spouse.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Aaron Scheible

    Sales

    (4.8) 37 reviews

  • 5.0 out of 5
    December 23, 2018

    I have very good experience with the purchase of my new truck and have a have a very helpful sales man Aaron Scheible he make my process very good and... smooth, very happy with my truck.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Aaron Scheible

    Sales

    (4.8) 37 reviews

  • 5.0 out of 5
    November 29, 2018

    I've always hated dealerships for service because they force you to deal with a pushy, unkowledgeable salesperson instead of a mechanic. Not only did... Veterans Ford not try and up-sell me every stupid, useless service imaginable, they were perfectly ok when I said I wanted to wait on certain services. Huh? It's like the Narnia of dealership service departments. They also seemed knowledgeable and happy to be working there. My first trip I was confused because I was treated like a human being, you could have conversations with them instead of just them talking at you. Sadly my car was totaled and my needs have changed (minivan), so I went with a Honda. I have a service contract with it, or else I would have no problem bringing it to Veterans Ford for service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dave Richeson

    Service Advisor

    (4.8) 23 reviews

    Travis Tilwick

    Service Consultant

    (4.8) 51 reviews

    Cara Marquis

    Service Advisor

    (4.6) 54 reviews

    Brian Zeigler

    Service Manager

    (4.1) 9 reviews

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