Reviews
Write a reviewMadison in the service department did agreat job helping
Madison in the service department did agreat job helping me with my ford fusion. I would recommend Madison at veterans ford to help with your car service needs
Madison in the service department did agreat job helping
Madison in the service department did agreat job helping me with my ford fusion. I would recommend Madison at veterans ford to help with your car service needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Johh, we're glad to know Madison provided you with excellent service for your Ford Fusion at Veterans Ford. We appreciate the recommendation and look forward to assisting you in the future!
Don't let them service your car. BEWARE!!!!!
Used to rave about how good their service dept. was, now I'm never bringing my mustang gt back there again, was told by their mechanic " Jack" that I needed a new engine and it would be around $12,000 to replace it.(with a used one) I told him I knew that wasn't the issue and picked up my car and took her to a different Ford dealership for a second opinion. All my car needed was to have the oil flushed, the VCT oil control soleniod replaced and fuel filter replaced. Car runs like new again. I suggest not taking your car there for service they have NO idea what they're doing.
Don't let them service your car. BEWARE!!!!!
Used to rave about how good their service dept. was, now I'm never bringing my mustang gt back there again, was told by their mechanic " Jack" that I needed a new engine and it would be around $12,000 to replace it.(with a used one) I told him I knew that wasn't the issue and picked up my car and took her to a different Ford dealership for a second opinion. All my car needed was to have the oil flushed, the VCT oil control soleniod replaced and fuel filter replaced. Car runs like new again. I suggest not taking your car there for service they have NO idea what they're doing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorri, we're sorry to hear your visit did not go as planned. Our team of technicians informed you that there was a major oil leak coming from the rear main seal and bank 2 was misfiring, however, you declined our suggested repairs. If there is anything else we can do for you at this time, please reach out directly. Best, Travis Letson - Fixed Operations Director - 813-962-1100
Don't buy a vehicle from there
Sold me CHEVY EQUINOX 2016 ,high mileage, transmission issues, engine issues, terrible on gas.The most uncomfortable vehicle ever OWNED!!!! CAN NOT PUT insurance on the vehicle to expensive. Terrible customer service, felt as they rushed me to decide to buy!!!!! DO NOT BUY A VEHICLE FROM THEM. THEY TOOK ADVANTAGE OF MY SITUATION BUYING THIS VEHICLE!!!! HATE IT.. TAKING TAGS OFF AND THEY CAN REPO DON'T CARE ITS AWFUL
Don't buy a vehicle from there
Sold me CHEVY EQUINOX 2016 ,high mileage, transmission issues, engine issues, terrible on gas.The most uncomfortable vehicle ever OWNED!!!! CAN NOT PUT insurance on the vehicle to expensive. Terrible customer service, felt as they rushed me to decide to buy!!!!! DO NOT BUY A VEHICLE FROM THEM. THEY TOOK ADVANTAGE OF MY SITUATION BUYING THIS VEHICLE!!!! HATE IT.. TAKING TAGS OFF AND THEY CAN REPO DON'T CARE ITS AWFUL
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We believe you have written a review for the wrong business. Our records show that we have not sold an Equinox since last April. We apologize for the misunderstanding.
The entire dealership was great.
The entire dealership was great. Jerrod Was great, no hassle and great customer service. I will definitely recommend this dealership to anyone looking.
The entire dealership was great.
The entire dealership was great. Jerrod Was great, no hassle and great customer service. I will definitely recommend this dealership to anyone looking.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joey - thank you for supporting Jerrod and our Veterans Ford team with this positive feedback! We appreciate the support.
Came to veterans ford looking for a used vehicle on their
Came to veterans ford looking for a used vehicle on their lot. Honestly didn't want to be bothered (we know how car salesman can be), just get a view of the car solo and then go from there. As I was walking around Charles introduced himself to me and asked if he could be of assistance, I told him my intentions and he made it happen and I drove off with the car that day, even fixed some minor details post sale to my satisfaction. I highly recommend receiving your car sales needs from Mr. Redd
Came to veterans ford looking for a used vehicle on their
Came to veterans ford looking for a used vehicle on their lot. Honestly didn't want to be bothered (we know how car salesman can be), just get a view of the car solo and then go from there. As I was walking around Charles introduced himself to me and asked if he could be of assistance, I told him my intentions and he made it happen and I drove off with the car that day, even fixed some minor details post sale to my satisfaction. I highly recommend receiving your car sales needs from Mr. Redd
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that Charles was able to assist you in finding the right car at Veterans Ford. It's great that he could make your experience smooth and satisfying, even post-sale! Thanks for recommending us - we appreciate it a lot!
Great place to do business Great customer service and
Great place to do business Great customer service and Inventory. If you’re ever looking for a new or pre owned Vehicle, Veterans Ford should be your next stop.
Great place to do business Great customer service and
Great place to do business Great customer service and Inventory. If you’re ever looking for a new or pre owned Vehicle, Veterans Ford should be your next stop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words, Charles! We're so glad to hear that you had a great experience at Veterans Ford. Safe travels, and we hope to see you back again at Veterans Ford!
Not only is Jerrod a family friend, but a great salesman!
Not only is Jerrod a family friend, but a great salesman! We are so grateful to have supported him and the dealership with the purchase of our lovely Ford Edge. The staff was very friendly and professional. We were pleased with the selection of vehicles and Jerrod’s professional knowledge of what we viewed. Jerrod detailed our vehicle himself and helped us with the transfer of all our belongings. All in all this has been the best experience we’ve had at a dealership! Way to go guys, keep it up 😇
Not only is Jerrod a family friend, but a great salesman!
Not only is Jerrod a family friend, but a great salesman! We are so grateful to have supported him and the dealership with the purchase of our lovely Ford Edge. The staff was very friendly and professional. We were pleased with the selection of vehicles and Jerrod’s professional knowledge of what we viewed. Jerrod detailed our vehicle himself and helped us with the transfer of all our belongings. All in all this has been the best experience we’ve had at a dealership! Way to go guys, keep it up 😇
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're glad to hear that Jerrod provided excellent service and made your experience at Veterans Ford a great one. We appreciate your support and hope you enjoy your new Ford Edge!
I have been buying F150 trucks from Veterans Ford for
I have been buying F150 trucks from Veterans Ford for years. Jarrod is an outstanding knowledgeable sales person which made my decision that much easier. Sean the sales manager is a pleasure to work with friendly with no games just the way I like buying new vehicles. Thank you Veterans Ford for an easy enjoyable transaction…
I have been buying F150 trucks from Veterans Ford for
I have been buying F150 trucks from Veterans Ford for years. Jarrod is an outstanding knowledgeable sales person which made my decision that much easier. Sean the sales manager is a pleasure to work with friendly with no games just the way I like buying new vehicles. Thank you Veterans Ford for an easy enjoyable transaction…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, we're so happy to hear about your positive experiences with Jarrod and Sean at Veterans Ford! Thank you for your loyalty over the years. Enjoy your new Ford F-150, and we are looking forward to seeing you again down the road!
I called to inquire about a specific type of vehicle we
I called to inquire about a specific type of vehicle we needed. Jerrod was not only able to help me find it, he made sure to walk me through the whole process, taking time to explain me everything. He was very professional, friendly and understanding. He stay with me until the end to make sure I understood everything.
I called to inquire about a specific type of vehicle we
I called to inquire about a specific type of vehicle we needed. Jerrod was not only able to help me find it, he made sure to walk me through the whole process, taking time to explain me everything. He was very professional, friendly and understanding. He stay with me until the end to make sure I understood everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We're glad that our team member was able to assist you and provide a professional and friendly experience. Drive safely, and we hope to see you again at Veterans Ford!
Excellent experience worked hard to find us the right set
Excellent experience worked hard to find us the right set up for my first ever ride in my name^_^ Over the moon to be part of the Bronco Babe club<3
Excellent experience worked hard to find us the right set
Excellent experience worked hard to find us the right set up for my first ever ride in my name^_^ Over the moon to be part of the Bronco Babe club<3
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear that you had an excellent experience with us! We appreciate the kind feedback and hope to see you again at Veterans Ford. Safe travels in your new Ford Bronco!
