Veterans Ford

I love my truck from Veterans Ford. Rachel was an amazing help picking one out, figuring out what fits my needs and my budget, can’t recommend her enough, and I will definitely be a repeat customer!

Realmente lo recomiendo siempre, me gusta porque tienen mucha profesionalidad, Y el señor Leonardo muy profesional siempre al tanto de lo que mejor es para el cliente

I got the pleasure to work with Charles and Tony when looking for a new F-150. They treated me with professionalism and respect. Because of those two, I was able to have a non-pushy, but informative car buying experience. I will definitely be back when I get my next truck and would highly recommend others to check them out.

Bought a 2010 Toyota Venza, assured by sales rep and manager it was never in an accident, even showed Carfax history to prove it. Long story short GM later admitted it was repaired at dealership. Bondo was swelling and they agreed to fix it, started swelling only a few weeks later again. I wouldn’t feel so bad if I bought it at a fair price but I paid full retail believing it was never in an accident. Come to find out everything but hood and roof have been repaired and or painted. Buyer be ware these dealerships buy at auction damaged and in need of mechanical and body repair then sell at inflated prices. Do your homework and get your vehicle inspected by an independent mechanic before laying down your hard earned money. Dealerships will lie to their own mother to sell a car!

Bought a 2019 Ford Ranger Rachel was very helpful and the finance department processed us quickly. Also priced our trade in very reasonably. Thank you

The owner and staff of this dealership is just amazing. They took someone, me, that has been broken down, washed to the side and discarded (due to my injuries in Iraq and what I needed to go to get myself better) and they changed my life today. They gave me a chance and got me approved when no one else would. The owner had me in tears when he got me approved. I have had horrible luck sense I was injured in Iraq in 2008 and sense then it seemed to be a downward spiral for me and today Veterans Ford of Tampa CHANGED MY LIFE and got me into the vehicle of my dreams and for that I’m in their debt. It’s not to often that someone opens their heart, a business, and works so hard to make dreams happen. Today Veterans Ford made this little, 6’7” tall 🤣, veterans dream come true. I can not thank you ALL from the bottom of my heart. They worked so HARD and made it happen and I’m forever grateful. The three hour drive was COMPLETELY WORTH IT! Come here if you are down on your luck or if your in the market for a new or used vehicle because they will do EVERYTHING to make your dreams come true!!!!!!!!!

The owner and staff of this dealership is just amazing. They took someone, me, that has been broken down, washed to the side and discarded (due to my injuries in Iraq and what I needed to go to get myself better) and they changed my life today. They gave me a chance and got me approved when no one else would. The owner had me in tears when he got me approved. I have had horrible luck sense I was injured in Iraq in 2008 and sense then it seemed to be a downward spiral for me and today Veterans Ford of Tampa CHANGED MY LIFE and got me into the vehicle of my dreams and for that I’m in their debt. It’s not to often that someone opens their heart, a business, and works so hard to make dreams happen. Today Veterans Ford made this little, 6’7” tall 🤣, veterans dream come true. I can not thank you ALL from the bottom of my heart. They worked so HARD and made it happen and I’m forever grateful. The three hour drive was COMPLETELY WORTH IT! Come here if you are down on your luck or if your in the market for a new or used vehicle because they will do EVERYTHING to make your dreams come true!!!!!!!!!

MOST OF THERE USED CARS ARE RENTAL CARS THAT THEY BOUGHT My wife and I were shopping for a new vehicle and stopped by Veterans Ford. We got pricing on a used Chrysler Pacifica and left to shop around we had a question in regards to the car we looked at because we were comparing models at another dealer. We ended up going back to Veterans because my wife ended up liking their color interior better. THAT WAS OUR MISTAKE. We got there late and filled out most of the paperwork on the way. When we got there they quickly rushed us through the paperwork we had been promised that they would fix a large scratch and pull some dents out. Get a new side panel piece that was missing. They rushed us into financing we finished. Then when we went to the car the Sales guy handed us a Single Key! I asked where the other one was and he said there was only one. I said I wish I would have known that before it would have changed my decision. I went back into the dealer to talk to the Manager. He had left for the evening.. The New Car sales manager said that the would call Enterprise to try and find the Key. I said “Enterprise,” he said yes almost all our used cars come from Enterprise. At this point I was annoyed. Now the car only has one key and is also a rental. With a bunch of promises to find the key and fix the scratches my 37-week pregnant wife needed to get home and I wanted to just make her happy so we left. I come back to the dealer to get the scratches fixed and I ask how long it’s going to take and the sales guy says 20 minutes. I ask will the paint be dry in 20 minutes. He says “paint we are only pulling dents” I am puzzled at this point cause he told me scratches and dents. I look at the we owe Paperwork and where it said fix bumper it only had dents not scratches. Silly me I assumed whoever typed it out the night before was lazy and didn’t type the whole thing. NOPE. They meant only dents. Secondly, the promise to find the key was empty as well. They, however, would give me there cost to get one reprogramed. They said if they could at least get a key fob they could get it reprogramed for 70 bucks. The sales guy told me that I should go down to Enterprise and ask if they have the key he gave me the location and said I was more than welcome to go down there and look cause they have not heard back from the guy… I go to the fleet Enterprise location and End up getting a key fob from the Enterprise rep. Who was very nice. He went out of his way to help. I think he was motivated to help because he doesn’t want the information to get out that the dealer buys almost all of their used cars from Enterprise fleet. I go back to the dealer to get it reprogramed and the key guy says he can’t reprogram the key cause it’s used. I go in to talk to the used car manager Adam and to my surprise, the Enterprise guy is there. I inform the manager that they can’t use the key and the manager was like yeah you can’t use it…. I ask him why I was sent to even look for a key. He tells me that no one told me to go there. I respond with your sales guy told me.. The manager then calls me a liar and that I just went there on my own…. He then continues to tell me to basically to blow smoke and that he isn’t going to help cover any costs associated with a new key and he isn’t going to fix the scratches. I told him that this is no way to treat the customer and that him calling me a liar and basically telling me to blow smoke is no way to do business. Then the Enterprise guy pipes in and says 90% of the used cars that are 2years old are Rentals. Please be aware that yes the Car on the Carfax is listed as purchased by Fleet and this is a detail that we didn’t see cause it’s only mentioned once in the car fax. Also, be aware that they will word the we owe in a way that lets them off the hook later. Secondly when dealing with the used car manager Adam he might seem nice at first but the moment the deal is over he could care less. Don't make the same mistake be prepared. Check the Carfax and the exact wording on the wee owe.

Veterans Ford charges a thousand dollar “dealer fee” for absolutely nothing. It is a bait and switch tactic in which they advertise a vehicle for an attractively low price and then up charge the customer upon purchase. What a rip off!

Everyone should ask for Aaron. His is responsive to your questions and took care of my questions and concerns quickly and accurately. Thanks again to Veterans Ford and most importantly to Internet Sales Manager (Aaron) for making Car Shopping fun again.