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National City Auto Center

(1,571 reviews)
Visit National City Auto Center
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 10:00am–5:00pm
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(619) 472-7399 (619) 472-7399

Reviews

(1,571 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of National City Auto Center from DealerRater.

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Came in chose a car and got in and out very quick.

Came in chose a car and got in and out very quick. Very easy to work with. Jorge was very helpful, patient and not pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, We're delighted to hear about your efficient and positive experience at National City Auto Center! It's fantastic that you found the process quick and easy. We strive to provide excellent customer service, and we're pleased that Jorge was helpful, patient, and not pushy. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing us, and we hope you enjoy your new car!

Duane and Mike and Daniel were very helpful in coming to

Duane and Mike and Daniel were very helpful in coming to a deal. No high pressure sales technique, just very helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Joseph, Thank you for taking the time to share your positive experience at National City Auto Center. We're pleased to hear that Duane, Mike, and Daniel were very helpful in facilitating a deal for you. At National City Auto Center, we prioritize providing a supportive and pressure-free environment for our customers. We appreciate your feedback and are glad that our team's approach met your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing National City Auto Center, and we look forward to serving you again in the future! Best regards, National City Auto Center

Me ayudaron comprar un MINI cooper.

Me ayudaron comprar un MINI cooper. El mejor servicio posible. Muchas gracias Daniel el jefe de financia aqui.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Estimado Angel, Nos complace saber que tu experiencia al comprar un MINI Cooper en National City Auto Center fue satisfactoria. Agradecemos tus amables palabras sobre el servicio brindado y especialmente sobre Daniel, el jefe de financiamiento. Es un honor para nosotros recibir tu agradecimiento y saber que has recibido el mejor servicio posible. Si tienes más preguntas o necesitas asistencia adicional, no dudes en ponerte en contacto con nosotros. Agradecemos tu elección y confianza en National City Auto Center. Que disfrutes al máximo de tu nuevo MINI Cooper. Saludos cordiales, National City Auto Center

Very helpful.

Very helpful..this is my very first time buying of the car and Daniel Ramirez and Mike really did a great job on taking care of us..great customer service and kind person..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Sylvia, Congratulations on your first car purchase! We're thrilled to hear that Daniel Ramirez and Mike at National City Auto Center played a pivotal role in making your experience a positive one. Your kind words about their helpfulness, great customer service, and kindness are truly appreciated. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and are here to ensure your continued satisfaction. Thank you for choosing National City Auto Center, and we wish you many safe and enjoyable miles in your new car! Best regards, National City Auto Center

thank you for helping me buy my first car.

thank you for helping me buy my first car. great place for first time buyers

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Dear Alex, You're very welcome! We're thrilled to have been a part of your first car purchase experience. If you need any further assistance or have any questions, please feel free to reach out. Thank you for choosing National City Auto Center, and we wish you many happy adventures with your new car!

I had a great experience buying from this dealer.

I had a great experience buying from this dealer. thank you Jorge for your patience and help. i recommend this place if you are looking for a car and don't know what you want yet. they have so many cars available

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Dear Carl, We're delighted to hear about your great experience! Thank you for acknowledging Jorge's patience and assistance. We appreciate your recommendation and are thrilled that our wide selection was able to meet your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you for choosing our dealership! Best Regards, National City Auto Center

I went there wanting a specific car and Javier treated me

I went there wanting a specific car and Javier treated me like a brother, he was very patient with me and help me understand any questions I had. I wish the website was updated with the minor issues the car had but overall my experience with Javier was super friendly and was a very helpful person to me.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dear Henry, Thank you for sharing your experience with us at National City Auto Center. We're delighted to hear that Javier treated you like family and provided patient and informative assistance during your visit. We appreciate your feedback regarding the website, and we'll work on updating it to reflect any minor issues with the cars more accurately. We're glad that Javier's friendly demeanor and helpful nature made your experience a positive one. If you have any more feedback to share or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again. Warm regards, The National City Auto Center Team

Estoy muy contento y feliz que National CIty Auto Center

Estoy muy contento y feliz que National CIty Auto Center pudo calificarme para comprar mi vehiculo. Muchos lugaron no me alludaron pero aqiu si. muchas Gracias a Jorge y Javier.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Estimado cliente, ¡Nos complace mucho saber que tu experiencia en National City Auto Center fue satisfactoria y que pudimos ayudarte a calificar para la compra de tu vehículo! Agradecemos tus amables palabras sobre Jorge y Javier, quienes se esfuerzan por brindar un excelente servicio a nuestros clientes. Estamos aquí para ayudarte en todo momento, así que no dudes en ponerte en contacto si necesitas más asistencia o tienes alguna otra pregunta. ¡Disfruta de tu nuevo vehículo y muchas gracias por elegirnos! Saludos cordiales, El equipo de National City Auto Center

recently purchased my SUV from here!

recently purchased my SUV from here! the best dealer for quality and price! Jorge was my salesman and he did excellent! HIGHLY RECOMMENDED DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Dear Valued Customer, Thank you for choosing National City Auto Center for your recent SUV purchase. We're thrilled to hear that you found our dealership to be the best in terms of quality and price. It's wonderful to know that Jorge provided you with excellent service. We appreciate your enthusiastic recommendation, and we're grateful for your support. If you have any more feedback to share or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again. Warm regards, The National City Auto Center Team

Well, first of all, all of their cars are way overpriced,

Well, first of all, all of their cars are way overpriced, and they know it. Check Retail Pricing on KBB before you go in, as they overinflate the CARFAX Value by almost double. They wanted $12K for a 2003 Ford Expedition that KBB had a full retail value of $6K, and would not budge on price. Not even willing to price the car at a fair retail value, to move it off the lot so they can buy two more to overprice on their lot. Please be fully informed on the fair market value of any car you may consider for purchase, so you are not taken advantage of. If this review is taken down, I will keep posting it until it sticks. Good luck, as I had none.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.