Subaru of Cherry Hill

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
541 lifetime reviews. Includes reviews of Subaru of Cherry Hill from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 21, 2020

    Once again, maintenance was performed without resetting dashboard reminder prompts. How complicated can this be? So now I need to drive almost thirty... miles back to the dealership. Is this reasonable? Lazy. The one time I ignored this, I had an actual oil leak that disabled my car. Subaru offers a great product, but the service departments are not so great. We also had to wait almost two months for an appointment. I really do not understand why Subaru tolerates this.

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    Came in for service or repair
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  • 5.0 out of 5
    October 20, 2020

    First time I bought a new car in many years and Subaru of Cherry Hill made it all very easy. Process started with their excellent website where I was able... to narrow my search. Once at the dealership, no pressure, showed me the car I was interested in (2020 Forester Sport) and let me take a long, leisurely test drive. All the paperwork for purchase and financing went very smoothly. Delivery expert gave me a crash-course in the car's operation and technology and has invited me back for a follow-up. Everyone there very friendly, expert, professional and customer-focused. Great experience!

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    Shopped for a new car
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  • 4.0 out of 5
    October 13, 2020

    I had a good experience working with Kelvin at Cherry Hill. He was kind and genuine and answered all of my questions to help me figure out the right car... for me. Unfortunately, they did not have the color I preferred, but Kelvin did everything he could to provide me with the best offer. I ended up going with another color at a different dealership, but I would recommend Kelvin at Cherry Hill!

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  • 5.0 out of 5
    September 14, 2020

    Scott Bregman was so very helpful in buying my new car. He is very knowledgeable and explains the car and the process very clearly. I would buy another... Subaru from Scott and Cherry Hill Subaru in the future.

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    Shopped for a new car
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  • 5.0 out of 5
    September 1, 2020

    I purchased a car from Scott at Cherry Hill Subaru. The process couldn't have gone any easier. Scott did all the work behind the scenes allowed me to... just pick up the car and go. I will definitely buy from Cherry Hill Subaru again.

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  • 5.0 out of 5
    July 27, 2020

    This is the second Subaru I have purchased from Subaru of Cherry Hill and that is because the whole process was conducted professionally and with courtesy... toward the buyer (me).

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Earl. Thank you and we hope to see you ag...ain!

  • 5.0 out of 5
    July 7, 2020

    Service was good, the personnel were nice,shop was clean

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lewis, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than... happy to assist you! Safe travels!

  • 5.0 out of 5
    June 29, 2020

    I trust Cherry Hill Subaru for service of my Auto.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Quncey, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

  • 2.0 out of 5
    June 24, 2020

    Goal was to buy a 2020 Impreza for our daughter. Sales man Kelvin (?) was very good and kind. We had offered a lower price - instead of simply refusing... our offer the sales (manager?) started arguing with me and spoke in very condescending manner. If the guy had any sensitivity he could have easily sold the car at the same price that was offered initially. This is the second time they list our business. We did buy 2016 Impreza from this dealership because of a friendly sensitive sales manager. We bought our 2019 forester in Pleasantville because of bad people skills on their part

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    Does not recommend this dealer
    Shopped for a new car
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    Dealer Response

    Renga, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really le...t you down. Please reach out to us at (856) 330-1500 and we will work with you personally in rectifying the issues you experienced.

  • 5.0 out of 5
    June 9, 2020

    I?m always pleased with customer service. They go out of their way to get it right

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    Dealer Response

    Hi Rebecca, thank you so much for your positive comments about Subaru of Cherry Hill! We strive to deliver a great experience to all of our valued cus...tomers. Reviews like yours help us to continually improve.

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