Reviews
Write a reviewLife Made Easy!
I was hoping to prolong the replacement process for my 2007 Hyundai Sonata (206,000 miles) as long as possible. When a deer kamikazed my baby while my husband was driving it, that definitely changed. I'm a 911 Dispatcher, so you can imagine the range of emotions I had when I answered his 911 call and he basically said, "Honey, I wrecked your car." There were a lot of people and businesses that came together and played a role in making this emotional rollercoaster easier for me, especially because my husband is on the west side of the state and unavailable due to work mandated training (with the only other car that we own). My dad has a long history working with John's Auto Mart so I walked in trusting that they would take care of me too. They had the exact car I wanted as a replacement (another newer Hyundai Sonata) and it was in the color that my husband wanted. The asking price was very workable and close to the range that my husband and I were hoping for. Ken and Al were extremely understanding to our situation. Al made the experience very personal and Ken made it possible for my husband and I to be on everything together, even though my husband isn't available to do anything until the weekend (I was buying mid-week during my days off). When it came to negotiating, there really wasn't any, and there wasn't much need for any. Ken cut it as low as he could and it was in the price range we wanted. I was able to drive the car home the same day and the whole process only took about an hour and a half. John's Auto Mart definitely made the replacement process easier than I was expecting and I really enjoyed working with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I went to buy a Chevy Malibu last week, the staff was super friendly and helpful and I felt taken care of. I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dodge Dakota
Al went the extra mile to help the deal happen after my car accident. Very clean vehicle with low miles! Great service! We would recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great KIA Soul
Called about a KIA Soul, came into dealership and test drove with family and Al was great getting us financing so it didn't take all day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hands down- best car buying experience.. ever!
Always reluctant to go through the used car-buying experience... not this time! Forget the big box stores. Johns Auto (Al and Ken) made this experience simple and painless. Mostly done via email with the loan approval and paperwork all ready for us upon arrival after test driving the car the previous weekend. Fair, enjoyable, flexible and genuinely all around nice guys. We recommend to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a Vehicle!
Ken and Al were great to work with! Treated us fair and went out of their way to get the deal done. Highly recommend this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 Renegade
Way better experience than the first time i got a car. Ken & Al made my day. Gave me great advice and a great deal. I love my new Renegade. Thank you for all you did to make this possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AMAZING DEALERSHIP!
I went to John?s Auto mart in search of a new car. They helped me out right away and were very polite. They also made deals to get close to my price range. For being a first time buyer I was extremely nervous but I felt completely comfortable there! This is a great place to get a car for sure and I highly recommend this dealership to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business Alexandria. Nothing is more rewarding for us, than to have a satisfied customer. Enjoy your new car!
Used Car Purchase
Ken found a car that surpassed all my specified requests and took away all the need for shopping around. I always know he will sell me the car for a fair price and offer a good trade in for my current vehicle. I hate to haggle over price and worry if I?m being taken advantage of when I buy a car, and Ken?s upfront pricing takes away that haggling and worry. This is 7th car our family has purchased from Ken. He and Al are friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy buying experience and great selection
Out of all of the cars we have bought this was definitely the most easy buying process and non-pressured service. We had been to the lot before to look at a couple of vehicles and Al was there right away to answer any of our questions. My wife and her family have been buying cars from John's Auto Mart for a long time but this was my first, it has definitely turned me into a repeat customer. When we started looking for a vehicle we had also checked around and Ken had the best prices and selection for what we were looking at purchasing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase