John's Auto Mart

5.0 out of 5 5.0
Rectangle 48
Sales 10:00 AM - 7:00 PM

John's Auto Mart Hours

Sales

Monday

10:00 AM - 7:00 PM

Tuesday

10:00 AM - 7:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

10:00 AM - 7:00 PM

Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2006

Awarded 2009/10 Washington State Quality Dealer of the Year. Washington State Independent Automobile Dealers Association

...

's most Prestigious Honor. For representing the highest qualities of success, business ethics and services to others. Awarded to the Independent Automobile Dealer who upholds the WSIADA code of ethics , dealing with the public with Integrity, Honor, Fairness and engaging business practices and giving back to the community. Serving our community proudly since 1959.

"The Tri-Cities' oldest car dealership, selling quality transportation since 1959."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
30 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    January 26, 2021

    This is a true old fashioned dealership. Ken will not give you the run around. Easy to make a deal and do it right. Great follow up.

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  • 5.0 out of 5
    July 21, 2020

    Ken is a class act. It was a pleasure doing business at his dealership. The transaction was fast friendly and professional. Don’t waste your time anywhere... else just go to Johns Auto Mart, and enjoy your new ride.

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  • February 19, 2018

    Always reluctant to go through the used car-buying experience... not this time! Forget the big box stores. Johns Auto (Al and Ken) made this experience... simple and painless. Mostly done via email with the loan approval and paperwork all ready for us upon arrival after test driving the car the previous weekend. Fair, enjoyable, flexible and genuinely all around nice guys. We recommend to anyone!

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  • 5.0 out of 5
    June 13, 2020

    Went there two different times looking at two different cars and both times John was helpful, polite, and very honest. Bought a used car with low mileage... for a fantastic deal, and I’m so excited about it! Definitely will go back :)

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  • 5.0 out of 5
    March 20, 2020

    I drove all the way from Tacoma to Kennewick Washington to purchase a 2011 Chevy suburban 2500 series four-wheel-drive. Ken went above and beyond to help... me get financed for my very first time I’m very happy with my purchase and I’m very happy with everything that he’s done for me I would recommend his facility and the drive to anybody thank you very much Ken.

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    Shopped for a used car
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  • 5.0 out of 5
    June 20, 2019

    We were shopping for a used car within our budget! Amazing customer service, no pressure salesmanship, and they made sure the car was in our price range!... We've had the car for a couple of months now, now issues thus far. 10/10 would buy here again.

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  • 5.0 out of 5
    March 22, 2019

    I live in the Seattle area and purchased this car sight unseen other than the photos and their word. I flew to Kennewick and Sam picked me up from the... airport early on a Saturday morning, I test drove the car which was everything and more than I had expected. I have purchased many cars over the years and this by far was the best experiance ever!!! !!!These guys are fantastic.

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    Dealer Response

    We appreciate the leap of faith you took to fly in and purchase a car from us, welcome to the Johns Auto Mart family. Al

  • 5.0 out of 5
    March 10, 2019

    very friendly, listen to what you want, great to work with, this is the second vehicle I have purchased from them ,will go back next time I am in the... market for a vehicle

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  • 5.0 out of 5
    January 17, 2019

    I love johns automart, they have been nothing but helpful in all situations for me. When going to look for a new car they helped me out so much, and when... I needed a new car I traded it in to them, and got a different one. I just told them exactly what I wanted and they were able to find it without any issues!

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    Dealer Response

    Thank you Nickey, our goal has been "no unhappy owners" since 1959.Welcome to the Johns Auto Mart family.

  • 5.0 out of 5
    December 28, 2018

    Johns Auto Mart are nice and very helpful. For the first time buying our first car went very smoothly. Their costumers service was outstanding. I would... definitely recommend friend and family about johns Auto Mart.

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