Awarded 2009/10 Washington State Quality Dealer of the Year. Washington State Independent Automobile Dealers Association
's most Prestigious Honor. For representing the highest qualities of success, business ethics and services to others. Awarded to the Independent Automobile Dealer who upholds the WSIADA code of ethics , dealing with the public with Integrity, Honor, Fairness and engaging business practices and giving back to the community. Serving our community proudly since 1959.
"The Tri-Cities' oldest car dealership, selling quality transportation since 1959."
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We were shopping for a used car within our budget! Amazing customer service, no pressure salesmanship, and they made sure the car was in our price range!... We've had the car for a couple of months now, now issues thus far. 10/10 would buy here again.
I live in the Seattle area and purchased this car sight unseen other than the photos and their word. I flew to Kennewick and Sam picked me up from the... airport early on a Saturday morning, I test drove the car which was everything and more than I had expected. I have purchased many cars over the years and this by far was the best experiance ever!!! !!!These guys are fantastic.
We appreciate the leap of faith you took to fly in and purchase a car from us, welcome to the Johns Auto Mart family. Al
Always reluctant to go through the used car-buying experience... not this time! Forget the big box stores. Johns Auto (Al and Ken) made this experience... simple and painless. Mostly done via email with the loan approval and paperwork all ready for us upon arrival after test driving the car the previous weekend. Fair, enjoyable, flexible and genuinely all around nice guys. We recommend to anyone!
very friendly, listen to what you want, great to work with, this is the second vehicle I have purchased from them ,will go back next time I am in the... market for a vehicle
I love johns automart, they have been nothing but helpful in all situations for me. When going to look for a new car they helped me out so much, and when... I needed a new car I traded it in to them, and got a different one. I just told them exactly what I wanted and they were able to find it without any issues!
Thank you Nickey, our goal has been "no unhappy owners" since 1959.Welcome to the Johns Auto Mart family.
Johns Auto Mart are nice and very helpful. For the first time buying our first car went very smoothly. Their costumers service was outstanding. I would... definitely recommend friend and family about johns Auto Mart.
I was hoping to prolong the replacement process for my 2007 Hyundai Sonata (206,000 miles) as long as possible. When a deer kamikazed my baby while my... husband was driving it, that definitely changed. I'm a 911 Dispatcher, so you can imagine the range of emotions I had when I answered his 911 call and he basically said, "Honey, I wrecked your car." There were a lot of people and businesses that came together and played a role in making this emotional rollercoaster easier for me, especially because my husband is on the west side of the state and unavailable due to work mandated training (with the only other car that we own). My dad has a long history working with John's Auto Mart so I walked in trusting that they would take care of me too. They had the exact car I wanted as a replacement (another newer Hyundai Sonata) and it was in the color that my husband wanted. The asking price was very workable and close to the range that my husband and I were hoping for. Ken and Al were extremely understanding to our situation. Al made the experience very personal and Ken made it possible for my husband and I to be on everything together, even though my husband isn't available to do anything until the weekend (I was buying mid-week during my days off). When it came to negotiating, there really wasn't any, and there wasn't much need for any. Ken cut it as low as he could and it was in the price range we wanted. I was able to drive the car home the same day and the whole process only took about an hour and a half. John's Auto Mart definitely made the replacement process easier than I was expecting and I really enjoyed working with them.
I went to buy a Chevy Malibu last week, the staff was super friendly and helpful and I felt taken care of. I would definitely recommend them.
Al went the extra mile to help the deal happen after my car accident. Very clean vehicle with low miles! Great service! We would recommend!
Called about a KIA Soul, came into dealership and test drove with family and Al was great getting us financing so it didn't take all day!