Ferman Mazda Of Brandon

I hadn’t had an experience at a dealership as pleasant and seamless as this one. Charlie was so kind and knowledgeable, and only wants what is in your best interest. I couldn’t have asked for a better human being to work with!

The dealership overall was pleasant and our experience purchasing a new car was very positive. Our sales rep, Charlie, was a delight to work with - knowledgeable, professional and fun!

Charlie's the best! Very kind very helpful and understanding. Mazda is a great dealership!

Charlie is fantastic! From the beginning he was very complimentary and kind towards my son and I. He shared great stories and pictures of his stellar military career during our long wait. He respected every word I said and our limits on making a deal. This was my 18 year old son’s very first purchase on his own, he secured his own financing ahead of time. Charlie respected that, he was more like a human and a fellow parent than a salesman. I wish I could say that for the finance guy in the back. I hope they’re not all the same. It was very sales pitched, even though we were supposed to to be done and signing papers, he was aggressive for a sale of their maintenance packages expecting my son to over extend himself and pay interest on garbage packages. He wanted to re pull my son’s credit and shop for financing when we were already done. It felt really greedy. When I finally put my foot down that we were not interested in anything except signing, his attitude changed to cold and basically rude. He stole the joy from us during an important and special moment for our son just for his own gain. No thank you, means no thank you. Thankfully we had such wonderful treatment from Charlie, he overall made the experience a pleasure. As it should be. If you happen to see Charlie, don’t forget to thank him for his service. 🇺🇸🫡

Brian proved extremely knowledgeable of the vehicle and very helpful through the entire process. His professionalism made it an easy buying decision.

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Great and very informative experience! We picked the perfect vehicle with all of the features I wanted within my price range. Charlie was very fun to work with and shared many of his travel stories with us. Great experience! Highly recommend.

From the monent I stepped onto to the dealer, someone was opened the door for us and welcoming with a big smile. Mr. Charlie is knowledgeable, professional, patient. He listened attentively to my needs, didn't pressure us. The manager and other staffs are very kind, friendly also. I had an outstanding experience at Ferman. I definetely recommend this dealership, Mazda, and Charlie to other dream car buyer.

Me and my family have gotten all of our cars from this dealership! That’s 6 total just from this location. We love it here and will continue to go back time and time again. Katisha McDaniel was the one who helped me the most. My twin sister and I love working with her because she makes things run super smoothly and quickly. She’s really personable and just gets us and our mentality when it comes to getting the cars we want. We even made her a cake to show our appreciation! We love Mazda here in the Paz Family household :)

When we have gone here, my family and I always are asked what we need or of any assistance. Katisha has been AMAZING the times we’ve been, she treats us like family! Such a loving establishment!