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Ferman Mazda Of Brandon

(516 reviews)
Visit Ferman Mazda Of Brandon
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (813) 639-8754 (813) 639-8754
Used (813) 344-0452 (813) 344-0452
Service (813) 400-1359 (813) 400-1359

Reviews

(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Mazda Of Brandon from DealerRater.

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oil change and tire rotation

Service was quick and easy. I just wish they offered Sunday and evening service hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great

Joe was very informative about John whom I was use to working with. He was very helpful and friendly. Thanks Joe until my oil change.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Purchase of a new Mazda 6

Chris Butler listened and responded to what I needed in a car-buying experience. I appreciated his knowledge and patience as I asked plenty of questions and he answered every one. One important aspect for me is the Ferman Mazda out in an hour promise. Chris did all he could to make that happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Quick and easy

I k now what I wanted and came to an agreement and out the door without much hassle. Keven was great and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Issac and everyone at Ferman were friendly and patient!

Issac Martinez helped my sister and I find and purchase our new Mazda cx-5s a nonstressful and smooth experience. He patiently took all our questions and made buying a car a great experience! I definitely would recommend him to all my friends and family members looking to buy a car. Thank you Issac and Ferman Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Great experience for a first time car buyer!

Our experience at Ferman Mazda was nothing short of fantastic! It started right when we walked through the door with our salesman, Kevin. He was personable, knowledgeable, and honest. He took his time showing us all model options as well as features. Ultimately, he made sure I left the lot with exactly what I wanted. He answered any and every question I had, even going through the trouble to make sure I knew how every feature in the car worked before I left. The process was effortless and I definitely feel like I got the most car I could get for my money, thanks to Kevin, Braxton, and Tim. I felt that they worked tirelessly to get me the perfect car in my budget. These guys will get you exactly what you ask for and make you feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Mrs. Peggy Cook

Very nice staff and no hassle service. The facility and waiting area is very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing car buying experience

Our sales guy was amazing. He made the entire process quick and easy. No pressure and the entire experience memorable. Chris Butler is the reason we keep returning to Mazda of Brandon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service appointment

As always, my appointment time was prompt and the work was done timely as well. Sam is an outstanding service provider who keeps you updated throughout the appointment and follows up to ensure that promises made are promises kept. Outstanding job, Sam !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Mazda Miata Service

Mazda service is the best. I gave my Mazda to my son so I haven't been to Mazda in 3 years. I recently purchased a used Miata and I wanted to get it serviced by the dealer. The service and the people are much better than other brands. Glad I am back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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