D'Arcy Buick GMC

Had my ABS stablelink serviced and was told I needed a new transmission at the cost of 8,000$ plus 12 hours labor. I Told the service advisor the transmission was tied in the abs and never had an issue before the abs problem. They told me to replace the transmission even though I haven?t had a problem with it since the abs brake position sensor was replaced. The amount of add on service work from this dealership is insane and not needed. I?ll never go back there. They also delivered my parents new Envsion with it being two quarts of oil short. No one there cares and they just make up excuses.

Service rep was ?on the ball? Understood my request and my lack of correct nomenclature

We came in late in the day with an unexpected emergency car repair and were very happy with the service provided. Everything was great! Check in, our shuttle driver Vicky was so kind and even stayed late to take us home which we appreciated. The car was fixed in a short amount of time and shuttle driver back Ed also very nice. We've purchased and had our cars serviced from D'Arcy since 1990 and could not be more pleased! Thank you!

Sandra was our salesperson. She greeted us eager to help us find what we wanted. Her suggestions and alternative options were helpful in making our decision on which vehicle to purchase. Thank you Sandra! We enjoyed working with you and we will be back to see you when we purchase our next vehicle!

My service was completed in an expeditious manner. The entire service staff was very professional, courteous, and kept us informed as to the status of our vehicle.

I purchased a new Sierra with the trade of my Jeep. My salesman was Kyle Lopez and the sales GM Luke Sillar joined once it was time to crunch numbers. Both were great to work with, both knew the product and were able to answer all my questions. I had been looking for about 2 months so I was very familiar with the truck trims and prices as well as the value of my Jeep I traded. I am very satisfied with the final price of the truck I purchased, I also got a fair trade value for my Jeep. Both Kyle and Luke worked to cover every detail and did everything they could to make the process quick and simple. They were both honest and straightforward. As a side note, days after after the sale I returned to have some extras done by service, Kyle personally arranged the appointment and work to be done and Luke even checked in to make sure I was still happy with everything. In short, these guys were personable, professional, knowledgeable and were focused on making sure I was satisfied to the best of their ability. A tip of the hat to D'Arcy, good employees and good leadership make a huge difference! They have earned my business.

I just bought my second Buick Encore from D’Arcy and couldn’t be happier. My salesmen was J.R. and he sold me my first Buick. A real great guy to work with. No pressure but went to great lengths to my experience easy. Mike in finance was also so nice to work with. I would recommend this dealership and it’s staff if you are looking for a car.

I used to love the service experience at D’Arcy GMC - big change in customer experience Last 2 oil changes they do inspection of the vehicle. Guessing they have to pay for the new fancy service department building - told me both times that I need work done - my tires new Michelin within the last 8 month ~ was informed that I need new - wipers ~ best quality purchased in March ~ was informed I need new - Transmission ~ my vehicle has only 60,000 miles and is a sealed unit “not recommended” to change in owners manual ~ was told I need the fluid changed for over a $800.00 cost They also are adding a extra fee to service invoice New younger Service Personnel when I asked why these things are recommended responded rudely Time to find a new place to have my vehicle maintenance done Darcy is not the same honest business

The entire team has really gone above and beyond in my most recent visit. Debbie, Chris, Amelio.....thank you all so very much for the perfect experience. I will continue to send people your way as your service is exceptional

Very friendly quick service. Very respectful to my needs. I like when I bring my car in and they listen to me about it and not dismiss me because I am a old woman.