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Reviews

Average Ratings

4.7
Average based on 46 reviews
  • Best Car buying experience

    Polite and courteous salesman. Clean and very comfortable. Great stock of vehicles to choose from. Excellent amenities, love all the technology th...


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    Polite and courteous salesman. Clean and very comfortable. Great stock of vehicles to choose from. Excellent amenities, love all the technology they incoporate to make servicing your vehicle a "less" inconvient experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • R first GMC

    First off I arrived and was greeted By Rob S no pressure no hassle told him what I was looking for and that I would be back next Saturday for a te...


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    First off I arrived and was greeted By Rob S no pressure no hassle told him what I was looking for and that I would be back next Saturday for a test drive he said GREAT. Next Saturday went in talked with Luke because Rob was busy he set me up with a vehicle to drive and loved it, this is coming from a loyal FORD owner of 25 plus years. Next we talked deals and finance because we were only 2 years out of bankruptcy we knew it would be hard road to travel, but Mike, Luke , and Rob did the deed and put us into a 2016 Terrain. On Sunday my wife went to the hospital and once again on Tuesday D'Arcy came through by delivering our new Terrain to our home because I was busy with work and caring for a loved one in the hospital. Overall I'm very impressed and happy with the new Terrain the treatment at D'Arcy was nothing I had ever experienced at the Ford Dealers I had been to over the years great team spirit and service from one outstanding dealership in Joliet

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • AWESOME SERVICE

    My experience at D'Arcy Buick is always excellent and I always receive 100% customer service. The dealership is always clean, and I love the ballo...


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    My experience at D'Arcy Buick is always excellent and I always receive 100% customer service. The dealership is always clean, and I love the balloon displays. The courtesy water, coffee and tea is always an added benefit. Most of all the staff is dedicated to 100% customer satisfaction. This is the only place where I feel confident in taking my Buick Lacrosse for service.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Best experience ever at a dealership!

    The purchase of our vehicle from D'Arcy was an outstanding experience. Everyone at the dealership that we talked to was courteous, friendly, helpf...


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    The purchase of our vehicle from D'Arcy was an outstanding experience. Everyone at the dealership that we talked to was courteous, friendly, helpful, patient and wanting to make sure we were properly taken care of. Communication in person and by phone is always pleasant. It is so well done and, in my opinion, there is nothing that needs improvement and I hope they continue just as they are. We are extremely happy and we will be back and we will recommend D'Arcy to all we know.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Customer Service

    Great customer service from Luke, Mike F., Diago and Jake. They made sure all my needs were met and made sure I knew and understood every step in ...


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    Great customer service from Luke, Mike F., Diago and Jake. They made sure all my needs were met and made sure I knew and understood every step in the process of purchasing my new vehicle. When I get ready to purchase a new vehicle, I will definitely return to the Joliet location.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great service with trained technicians

    I like getting my vehicle serviced from your dealership by experienced and trained technicians while I enjoy browsing thru the new vehicles in the...


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    I like getting my vehicle serviced from your dealership by experienced and trained technicians while I enjoy browsing thru the new vehicles in the showroom and outside. The staff are always friendly and helpful! Coffee and soda is also nice.Thanks

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • COMPLETELY SATISFIED

    From the moment I walked into the dealership, I was impressed with the professionalism of the D'Arcy Buick GMC staff. Taylor was my saleswoman and...


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    From the moment I walked into the dealership, I was impressed with the professionalism of the D'Arcy Buick GMC staff. Taylor was my saleswoman and did a phenomenal job. She made sure I was happy with the vehicle I chose and did a great job handling the sale. I will definitely be recommending Taylor to friends and family in the future. Nick D'Arcy and Diego Rivera helped tremendously in finance and I felt fully confident that I got the best deal possible on my 2015 Buick Verano. The car is beautiful and runs like a dream! Thanks for all your hard work, D'Arcy Team!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great service

    I had some warranty work for paint, lane departure sensors and leather seat problems. There was a recall and oil change that had to be done too. E...


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    I had some warranty work for paint, lane departure sensors and leather seat problems. There was a recall and oil change that had to be done too. Emelio was great to work with and kept me informed. He made sure I was taken care of and understood what was going on with my vehicle. He helped me get into a rental vehicle. He is a big reason I bring all of my GM vehicles to D'Arcy for service regardless if I bought them there or not.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Buying my new GMC

    I wish this dealership was closser to my house. A great place to buy a car, and everyone knows how buying a car can be a daunting experience, D'Ar...


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    I wish this dealership was closser to my house. A great place to buy a car, and everyone knows how buying a car can be a daunting experience, D'Arcy Buick GMC made my Experience easy and enjoyable Paul K . 2015

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Free oil change

    We brought our 2013 GMC Terrain to D'Arcy Buick GMC for the free oil change we received when we purchased the truck. The business(overall) is extr...


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    We brought our 2013 GMC Terrain to D'Arcy Buick GMC for the free oil change we received when we purchased the truck. The business(overall) is extremely clean including the bathrooms. The waiting area is the best one I have ever been in with very comfortable chairs, big TV, reading material, free water and pop. There was also a waiting area with the same chairs but away from the TV where you can carry a conversation or do work on a laptop. Oh yeah, free WIFI as well. I could go on and on but I won't bore you with what you already know. From the minute we brought our truck in every person was so nice and accommodating. It took about an hour but you hardly notice it in the waiting room. Another great surprise was every half an hour a staff member would ask if anyone needed a ride anywhere. Are you serious? Our salesman noticed us and came over to say hi and to find out the status of the oil change. I just love this company and would not want to go anywhere else to be honest.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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