Reviews
As always, a great experience.
As always, a great experience. Exceptional and personalized service - from start to finish - love my new car - thank you!!
As always, a great experience.
As always, a great experience. Exceptional and personalized service - from start to finish - love my new car - thank you!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership has great coffee.
Dealership has great coffee. And lovely snacks. Oh yeah Orville was great too. Thanks for sharing this survey
Dealership has great coffee.
Dealership has great coffee. And lovely snacks. Oh yeah Orville was great too. Thanks for sharing this survey
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you enjoyed the coffee, snacks, and Orville's assistance at BMW of Freehold! Thanks for taking the time to share your experience with us.
I’ve never been there.
I’ve never been there. EVER. But, your program won’t stop emailing me, begging me to review my experience. Maybe this will end the madness. Please, in the of all that is good and holy. Make it stop.
I’ve never been there.
I’ve never been there. EVER. But, your program won’t stop emailing me, begging me to review my experience. Maybe this will end the madness. Please, in the of all that is good and holy. Make it stop.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amanda, I apologize for the inconvenience caused by our emails. We certainly don’t want to overwhelm you and will work on resolving this issue promptly. Thank you. Dori Dado General Manager ddado@dchusa.com
Great Great service of pierre gonzalez Great service of
Great Great service of pierre gonzalez Great service of pierre gonzalez , all the staff are very nice
Great Great service of pierre gonzalez Great service of
Great Great service of pierre gonzalez Great service of pierre gonzalez , all the staff are very nice
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic feedback! We're glad to hear that Pierre Gonzalez and our team at BMW of Freehold provided such great service. We appreciate your support and look forward to serving you again in the future!
I dealt with Arthur, super professional and
I dealt with Arthur, super professional and knowledgeable. Took care of me from beginning to end, made sure I was comfortable. They were not pushing on the extra things. Will definitely recommend it.
I dealt with Arthur, super professional and
I dealt with Arthur, super professional and knowledgeable. Took care of me from beginning to end, made sure I was comfortable. They were not pushing on the extra things. Will definitely recommend it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Arthur and the team at BMW of Freehold! We're delighted to hear that everything went smoothly and comfortably. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Nick is new to the company but was very helpful and I can
Nick is new to the company but was very helpful and I can see his eagerness to learn . He is an asset to the company’s future. Purchasing from BMW of Freehold was stress free. Highly recommended.
Nick is new to the company but was very helpful and I can
Nick is new to the company but was very helpful and I can see his eagerness to learn . He is an asset to the company’s future. Purchasing from BMW of Freehold was stress free. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're more than happy to hear that Nick made your experience at BMW of Freehold stress-free and enjoyable. Thank you for the recommendation, and we look forward to serving you again in the future!
Best place to buy a car new or used.
Best place to buy a car new or used. John addressed all my concerns when purchasing a 24' X3 and a used Ram 1500. He made the process a breeze, and a unbeatable price. Recommend A++
Best place to buy a car new or used.
Best place to buy a car new or used. John addressed all my concerns when purchasing a 24' X3 and a used Ram 1500. He made the process a breeze, and a unbeatable price. Recommend A++
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending BMW of Freehold! We're delighted to hear that John made your car-buying experience smooth and addressed all your concerns. Enjoy both the new X3 and the truck!
Mike Youssef was wonderful and mad our car purchase a
Mike Youssef was wonderful and mad our car purchase a great experience He was kind answered all our questions
Mike Youssef was wonderful and mad our car purchase a
Mike Youssef was wonderful and mad our car purchase a great experience He was kind answered all our questions
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Mike here at BMW of Freehold! We're delighted to hear that he made your car purchase smooth and enjoyable. If you have any more questions, feel free to reach out anytime!
We bought a used car and after we left dealership we
We bought a used car and after we left dealership we found out there are some issues with the car that made us uncomfortable and we felt unsafe driving the vehicle. Next day we shared our concerns with the dealership, they carefully listened and provided an immediate solution. We returned the car and picked another car from the inventory, Rob and Nick were super helpful and made sure the experience was as smooth as possible. Although the initial car did not work out I trust BMW of Freehold, they stand by their cars, they went above and beyond and we left the dealership extremely satisfied. Thank you Nick, Rob, James and Michael for handling our case professionally and showing customer satisfaction is your top priority. We will be a returning customer.
We bought a used car and after we left dealership we
We bought a used car and after we left dealership we found out there are some issues with the car that made us uncomfortable and we felt unsafe driving the vehicle. Next day we shared our concerns with the dealership, they carefully listened and provided an immediate solution. We returned the car and picked another car from the inventory, Rob and Nick were super helpful and made sure the experience was as smooth as possible. Although the initial car did not work out I trust BMW of Freehold, they stand by their cars, they went above and beyond and we left the dealership extremely satisfied. Thank you Nick, Rob, James and Michael for handling our case professionally and showing customer satisfaction is your top priority. We will be a returning customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with BMW of Freehold! We're glad to hear that Rob, Nick, and the team were able to address your concerns promptly and ensure a smooth transition. Your trust means a lot to us, and we're thrilled you're satisfied with the outcome. We look forward to welcoming you back in the future!
We loved our salesman, Arthur.
We loved our salesman, Arthur. He was very kind, attentive and accommodating. Everything went smoothly and we got the price that we had hoped for for the car. Overall, just had a great experience.
We loved our salesman, Arthur.
We loved our salesman, Arthur. He was very kind, attentive and accommodating. Everything went smoothly and we got the price that we had hoped for for the car. Overall, just had a great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is wonderful to hear that Arthur provided such a positive experience at BMW of Freehold. Thank you for sharing your feedback and enjoy your new car! We look forward to continuing to provide you with attentive and accommodating service.