Land Rover Palm Beach

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4.8
(516 reviews)
Visit Land Rover Palm Beach
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Service Sales
Monday 7:30am–6:00pm 8:30am–7:00pm
Tuesday 7:30am–6:00pm 8:30am–7:00pm
Wednesday 7:30am–6:00pm 8:30am–7:00pm
Thursday 7:30am–6:00pm 8:30am–7:00pm
Friday 7:30am–6:00pm 8:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (888) 526-9415 (888) 526-9415
Used (888) 525-0128 (888) 525-0128
Service (888) 241-0952 (888) 241-0952

Inventory

See all 50 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2008.
Land Rover Palm Beach serves the greater Palm Beach County area including Boca Raton Delray Beach West Palm Beach Wellington and Jupiter FL. Our goal is to redefine the automotive buying experience one relationship at a time. Land Rover Palm Beach is is committed to your safety. Check out our online buying and touchless delivery options. We offer a wide variety of new and Approved Certified Pre-Owned Land Rover models Land Rover incentives service specials and Land Rover parts & Gear savings. Conveniently located off of the FL Turnpike we are just a short drive from Fort LauderdaleDelray Beach Boca Raton and Jupiter FL.
A part of the community for over 30 years

Service center

Phone number (888) 241-0952

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Reviews

4.8
(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover Palm Beach from DealerRater.

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5.0

Lisa Guarini made this the best possible experience ever.

Lisa Guarini made this the best possible experience ever. She got my wife the car of her dreams. And made the experience pleasurable and handled herself with nothing but class. I’m very grateful to have been given Lisa’s number by a mutual friend.

5.0

Buying a pre-owned car from Land Rover Palm Beach was a

Buying a pre-owned car from Land Rover Palm Beach was a phenomenal experience. Debie Brody was a pleasure to work with - she was professional and extremely friendly, making buying my dream car so much smoother than I ever could have anticipated. Thanks for your hard work Debie!

1.0

My 2020 Range Rover Sport broke down on the side of the

My 2020 Range Rover Sport broke down on the side of the Florida turnpike (09/16/22), and I called for LR Roadside Assistance. The agent refused to assist me and told me I had to call the Road Ranger to tow off the turnpike. An hour later the Road Ranger came and told me that this is not true, and in fact he cannot legally tow me, that I need a tow truck. I then call a local tow company they recommended. This dealership was the closest, so I opted to have it towed there. HUGE MISTAKE! The Service Advisor (Jervis) promised that they would cover the tow bill, and confirmed such with his Service Manager (Mike Atkins). I was promised my vehicle in a week. 3 weeks later it was finally done. When I arrived to pick-up the car, I was not reimbursed for the tow bill and I was charged a mysterious shop charge for warranty work that was never disclosed. It was a Saturday and no one was available to discuss this with other than a Sales Manager (Matt Breen). The receptionist wouldn't release my car without payment, but Matt promised that he would have a check issued to me and gave me his word. (as a Land Rover customer for more than 10 years- my third one, this meant something, or should have). On Monday 10/10, I followed up with Jervis, and he reinforced Matt's promise that I would get a check for the $136 tow bill and the $49 shop charge. From there this has been my experience: 11/01/22 - Follow-up with Jervis - promising to follow-up on status of both and get back me. ANOTHER BROKEN PROMISE 11/21/22 - Follow-up with Jervis - promising to follow-up on status of both and get back me. ANOTHER BROKEN PROMISE 01/04/23 - Follow-up with Jervis - NO RESPONSE 01/06/23 - Jervis responds to request for management contact info. 01/06/23- E-mailed General Manager Matt Snyder and Service Manager Mike Atkins. - NO RESPONSE 01/17-23- E-mailed General Manager Matt Snyder and Service Manager Mike Atkins. - NO RESPONSE 01/17/23- Exchange texts with Jervis, and he asks me to e-mail him a copy of the tow receipt (that he kept when he agreed to reimburse me. 01/18/23 - Filed complaint with Better Business Bureau (still pending). Open case pending with Land Rover Customer Service, and based on the principle my next recourse is small claims court. I have text messages from the Service Advisor with all the promises. I even tried to dispute the $49 charge on my credit card, and the dealership replied to that with the credit card receipt. WOW! How reprehensible that such an established brand as Land Rover and dealership would have such poor customer service. There are so many other Land Rover (and other luxury dealerships) in South Florida. Please do yourself and AVOID this one- I'm sure like most the sales process is flawless, but should you ever be stranded on the side of the road with your new Land Rover or need warranty work, know that this is the service experience you'll likely get.

1.0

POOR SERVICE - BROKEN PROMISES - NO FOLLOW-UP

My 2020 Range Rover Sport broke down on the side of the Florida turnpike (09/16/22), and I called for LR Roadside Assistance. The agent refused to assist me and told me I had to call the Road Ranger to tow off the turnpike. An hour later the Road Ranger came and told me that this is not true, and in fact he cannot legally tow me, that I need a tow truck. I then call a local tow company they recommended. This dealership was the closest, so I opted to have it towed there. HUGE MISTAKE! The Service Advisor (Jervis) promised that they would cover the tow bill, and confirmed such with his Service Manager (Mike Atkins). I was promised my vehicle in a week. 3 weeks later it was finally done. When I arrived to pick-up the car, I was not reimbursed for the tow bill and I was charged a mysterious shop charge for warranty work that was never disclosed. It was a Saturday and no one was available to discuss this with other than a Sales Manager (Matt Breen). The receptionist wouldn't release my car without payment, but Matt promised that he would have a check issued to me and gave me his word. (as a Land Rover customer for more than 10 years- my third one, this meant something, or should have). On Monday 10/10, I followed up with Jervis, and he reinforced Matt's promise that I would get a check for the $136 tow bill and the $49 shop charge. From there this has been my experience: 11/01/22 - Follow-up with Jervis - promising to follow-up on status of both and get back me. ANOTHER BROKEN PROMISE 11/21/22 - Follow-up with Jervis - promising to follow-up on status of both and get back me. ANOTHER BROKEN PROMISE 01/04/23 - Follow-up with Jervis - NO RESPONSE 01/06/23 - Jervis responds to request for management contact info. 01/06/23- E-mailed General Manager Matt Snyder and Service Manager Mike Atkins. - NO RESPONSE 01/17-23- E-mailed General Manager Matt Snyder and Service Manager Mike Atkins. - NO RESPONSE 01/17/23- Exchange texts with Jervis, and he asks me to e-mail him a copy of the tow receipt (that he kept when he agreed to reimburse me. 01/18/23 - Filed complaint with Better Business Bureau (still pending). Open case pending with Land Rover Customer Service, and based on the principle my next recourse is small claims court. I have text messages from the Service Advisor with all the promises. I even tried to dispute the $49 charge on my credit card, and the dealership replied to that with the credit card receipt. WOW! How reprehensible that such an established brand as Land Rover and dealership would have such poor customer service. There are so many other Land Rover (and other luxury dealerships) in South Florida. Please do yourself and AVOID this one- I'm sure like most the sales process is flawless, but should you ever be stranded on the side of the road with your new Land Rover or need warranty work, know that this is the service experience you'll likely get.

1.0

3 messages left. No response Now a safety issue

Had a recall repair done on my 2020 Defender no real issues . I pointed out that the headlight washer was leaking . They said no problem it’s under warranty and ordered a new part . I wasn’t in a rush but after 2 months hadn’t heard anything so called my rep to check . Left message no response , waited a week left another message , no response. Waited a few days called the general manager left a message , no response . Now car is coming out of gear when at a stop light . Now it’s a safety issue and apparently call backs are not being done ?

5.0

I bought two cars from this dealership and they were

I bought two cars from this dealership and they were fantastic both times. Danny. Racz went above and beyond to make the interaction and purchase the best one could ever expect.

5.0

PB Land Rover

I highly recommend Debbie Brody, she was kind, honest and quickly responded to all questions. She made the experience enjoyable and would not hesitate to buy from her again.

5.0

New Car Purchase

I just took delivery of my new RR from Peter. What a pleasure. Organized, knowledgeable and beyond nice!! Great crew. Thank you Peter and Crissy.

5.0

Top flight dealership but what made my buying experience

Top flight dealership but what made my buying experience exceptional was the sales guide Debie Brody. Debie dealt effectively and efficiently with all issues that surfaced during my purchase of a Defender x dynamic. She was very focused on providing a high level of customer satisfaction and she delivered.

5.0

Juan in sales is fantastic.

Juan in sales is fantastic. Extremely friendly and worked extremely hard to get me the car i asked for. I'm Big fan of Land Rover Palm Beach.

See all 516 reviews