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Honestly I come all the way here because of the awesome customer service I receive every single time from James and Pete, they ALWAYS fit me in, sometimes... last minute, they ALWAYS explain everything to me in terms I can understand, not being a car person, they ALWAYS help me out when they can with coupons and deals and they ALWAYS are in a good mood!! (even when I am not lol) Thank you guys for being so awesome! Appreciate you both! -Kimberly Jones
Paul Masse south is a great place of business. It's small like a mom and pop shop. I think everyone in the building made sure I was taking care of needed... anything ie. water, snacks . Jordan Dutra is my go to guy, my wife and I have done business with him a couple times now and he is beyond attentive and appreciative of our business.
Pete and James are Extremely Professional and Extremely Personable. I had a problem with my Hummer H3 that I purchased out of state, and I couldn't find... anyone willing or knowledgeable enough to fix the problem I had until I called here. They took my vehicle right in that same day, keeping me updated and explaining the process. Prior to coming here I had always had a problem trusting any mechanic, as I was either overcharged or work was not done that I had paid for. I am so happy with the service and I can now say I trust these guys with any problems I have with my vehicle. I am so happy that I am now looking to purchase an SUV here. Thanks to Pete and James. Thank you so much for going above and beyond for me.
Peter Fraley Jr always makes me feel like I am the mos t important customer. And Peter Fraley sr always does a great job
Hi Maureen, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to share your experience with us. Customer Experience ...Team
Since 2009 everything has been great with this dealership
Christina, Thank you so much for your continued business for over 10 years! We very much appreciate you taking the time to leave a review. Customer Ex...perience Team
I brought my truck in for a recall. I got there early and they took the truck right in and were done before I had time to finish my coffee. I then decided... to ask for a price on tires. The cost was just a few dollars more then ordering them from an online tire retailer and having to take them to be mounted. The few dollars is well worth the time and savings. While waiting for the tires to be installed i started to get hungry and lucky for me they had plenty of snacks and good quality coffee. The service was great, the technicians were polite and I will gladly travel twice as far to use this dealer. I would highly recommend their service department and may even go to see them when it is time for a new car.....and i don't usually buy new.
As always great service from the crew at Wakefield.
James, Thank you for choosing Paul Masse Chevrolet South as your first choice for all your automotive needs! We very much appreciate your continued b...usiness. Customer Experience Team
This is the third vehicle that I have purchased from Paul Masse and I also just had my car serviced here . Great experience and great service. I will be... looking to purchase a new vehicle in 2020 so i will be back.
Sales & Leasing
Dealing with this dealership was an awesome experience. Cam Bourassa & Jordan went above and beyond to make my dream of owning a new vehicle come true.... I wasn't able to get there til late, and they took the time never once looking at the clock or rushing me. The vehicle was ready and waiting for pick up and pricing was excellent. I wouldn't waste time going anywhere else.
My sales person Jordan Dutra at Masse was very attentive to my needs and was a great resource in choosing the right replacement for my older Tahoe I mentally... decided on the car on the way to a skiing vacation and called Jordan from the road and asked him to provide a quote on a 39 month lease using my old car for a trade in. I was pleased with the final pricing package and asked him to go ahead and I would be there the following Monday to pick up the car. The financial manager was helpful in explaining the numerous forms that are associated with the transaction and I was out the door with my new car in less than an hour. I have used Masse for maintenance on my older car so I am familiar with their outstanding service and the entire staff at Masse are super and no one is pushing you into decisions you are not comfortable with.
Thank you so much for sharing your positive experience. We appreciate your feedback! Customer Experience Team