Paul Masse Chevrolet South

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Reviews

4.9
70 lifetime reviews. Includes reviews of Paul Masse Chevrolet South from DealerRater.com
  • The BEST!
    May 5, 2017

    Even though we now live in New Orleans, and keep our car in New York City, we try to bring the car to Paul Masse Chevrolet in Wakefield, RI whenev...


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    Even though we now live in New Orleans, and keep our car in New York City, we try to bring the car to Paul Masse Chevrolet in Wakefield, RI whenever possible as we also have a rental home in Narragansett RI. Over the years, we have had wonderful experiences at this dealership. We have always felt that the service department was honest, and fully explained all our options and costs. The waiting room is pleasant, with great coffee and even snacks and wraps to munch on while we wait. The most recent visit last month involved an extensive warranty repair. Although if was a big job, the service department, knowing our tight schedule, preformed and excellent repair in just 2 days. We were even given a courtesy car during that time as it would have been impossible to get around without a car. We highly recommend this dealership and service department. They are the best!

    Does recommend this dealer
    Came in for service or repair

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  • Very professional and competent sales and service
    April 2, 2017

    I have had very good experiences in the past with the service department. They were very fair and reasonable with major vehicle repairs on two ol...


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    I have had very good experiences in the past with the service department. They were very fair and reasonable with major vehicle repairs on two older Chevy vehicles. Recently I purchased a 2017 Chevy Volt. One option I wanted (and both the dealer and I thought was on the car) was Adaptive Cruise Control. After delivery, it took me two days to discover the option was not on the car. The specification of the option was not clear on GM???s web site or the vehicle documentation. The dealer found me another Volt with the option and swapped it out for the first car. The misunderstanding was handled very well by the dealer. The true test of good service is the ability to make changes in the customer???s interest, even when difficult or inconvenient for the dealer. All other aspects of the sale and delivery were also handled extremely well

    Does recommend this dealer

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  • Purchase of 2018 Equinox
    April 1, 2017

    Despite being the redesigned model Brandon was knowledgeable about all of its' features. JP also answered all of my questions and was easy to work...


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    Despite being the redesigned model Brandon was knowledgeable about all of its' features. JP also answered all of my questions and was easy to work with.

    Does recommend this dealer

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About Our Dealership

Dealer on Cars.com since September 2016