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Mercedes-Benz of Chesterfield

(232 reviews)
Visit Mercedes-Benz of Chesterfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (866) 396-9957 (866) 396-9957
Used (866) 407-8330 (866) 407-8330
Service (866) 413-8479 (866) 413-8479

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
From new Mercedes-Benz models to used luxury cars... From routine maintenance to repairs...Plaza Motors West serving the greater St. Louis area and beyond has you covered.
You can also visit Plaza Motors West in person and see for yourself our stellar lineup of new Mercedes-Benz models including the C-Class CLA-Class E-Class GLA-Class M-Class and GL-Class; our impressive used car inventory; and our top-notch auto repair and service facilities.
Plaza Motors West a short drive to luxury.

Service center

Phone number (866) 413-8479

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Chesterfield from DealerRater.

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The best car buying experience one could have definitely

The best car buying experience one could have definitely would recommend going there they really treat you like family.The sales staff all the way up to the finance manager were great made a dream come true for me.

The best car buying experience one could have definitely

The best car buying experience one could have definitely would recommend going there they really treat you like family.The sales staff all the way up to the finance manager were great made a dream come true for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gregory Price, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Service was efficient although I came in for an emissions

Service was efficient although I came in for an emissions test and when I got to the DMV they said that because I have a 2020 vehicle it won?t necessary!

Service was efficient although I came in for an emissions

Service was efficient although I came in for an emissions test and when I got to the DMV they said that because I have a 2020 vehicle it won?t necessary!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Vincent Collins, thanks so much for rating us so high! Be safe on the road!

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Always reliable, reputable and great service.

Always reliable, reputable and great service. Thank you…! Will use this service department again if needed.

Always reliable, reputable and great service.

Always reliable, reputable and great service. Thank you…! Will use this service department again if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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We bought a used Mach E.

We bought a used Mach E. Salesman Justin Vega was always professional, knew his stuff

We bought a used Mach E.

We bought a used Mach E. Salesman Justin Vega was always professional, knew his stuff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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We are traveling in our RV Mercedes Spinter and the

We are traveling in our RV Mercedes Spinter and the engine light come on. I pulled up a 7:00am without an appointment and they had me in the shop by 7:30. Diagnosed my problem had the part overnighted from Texas and we are now back on the road at 12:00 the following day. That is great service! K Braden

We are traveling in our RV Mercedes Spinter and the

We are traveling in our RV Mercedes Spinter and the engine light come on. I pulled up a 7:00am without an appointment and they had me in the shop by 7:30. Diagnosed my problem had the part overnighted from Texas and we are now back on the road at 12:00 the following day. That is great service! K Braden

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Attentive to your needs and very informative on the

Attentive to your needs and very informative on the issues your car is currently experiencing

Attentive to your needs and very informative on the

Attentive to your needs and very informative on the issues your car is currently experiencing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Sierra was great and the reason we bought our vehicle.

Sierra was great and the reason we bought our vehicle. She treated us like people and made us comfortable in the buying process. Definitely recommend her as a sales person

Sierra was great and the reason we bought our vehicle.

Sierra was great and the reason we bought our vehicle. She treated us like people and made us comfortable in the buying process. Definitely recommend her as a sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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I purchased my first Mercedes vehicle through Mercedes

I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we didn't know about. When it came to pricing, he also worked with us to get us to a price point we were comfortable with, without any pressure throughout! This was my 3rd car purchase and definitely the most stress-free one I have had so far.

I purchased my first Mercedes vehicle through Mercedes

I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we didn't know about. When it came to pricing, he also worked with us to get us to a price point we were comfortable with, without any pressure throughout! This was my 3rd car purchase and definitely the most stress-free one I have had so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lucy Li, thank you again for taking the time to let us know how we did!

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I purchased my first Mercedes vehicle through Mercedes

I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we didn't know about. When it came to pricing, he also worked with us to get us to a price point we were comfortable with, without any pressure throughout! This was my 3rd car purchase and definitely the most stress-free one I have had so far.

I purchased my first Mercedes vehicle through Mercedes

I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we didn't know about. When it came to pricing, he also worked with us to get us to a price point we were comfortable with, without any pressure throughout! This was my 3rd car purchase and definitely the most stress-free one I have had so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Amir my sales rep was the most attentive and caring

Amir my sales rep was the most attentive and caring salesperson I have ever dealt with. He answered all my questions and followed up with the answers he didn?t know on the spot. He listened to our concerns and took care of all of them without even asking. Would definitely buy again from Amir!! Luxury service from a luxury car dealer!

Amir my sales rep was the most attentive and caring

Amir my sales rep was the most attentive and caring salesperson I have ever dealt with. He answered all my questions and followed up with the answers he didn?t know on the spot. He listened to our concerns and took care of all of them without even asking. Would definitely buy again from Amir!! Luxury service from a luxury car dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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