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Mercedes-Benz of Chesterfield

(227 reviews)
Visit Mercedes-Benz of Chesterfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (866) 396-9957 (866) 396-9957
Used (866) 407-8330 (866) 407-8330
Service (866) 413-8479 (866) 413-8479

Inventory

See all 124 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
From new Mercedes-Benz models to used luxury cars... From routine maintenance to repairs...Plaza Motors West serving the greater St. Louis area and beyond has you covered.
You can also visit Plaza Motors West in person and see for yourself our stellar lineup of new Mercedes-Benz models including the C-Class CLA-Class E-Class GLA-Class M-Class and GL-Class; our impressive used car inventory; and our top-notch auto repair and service facilities.
Plaza Motors West a short drive to luxury.

Service center

Phone number (866) 413-8479

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Chesterfield from DealerRater.

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Sierra was great and the reason we bought our vehicle.

Sierra was great and the reason we bought our vehicle. She treated us like people and made us comfortable in the buying process. Definitely recommend her as a sales person

Sierra was great and the reason we bought our vehicle.

Sierra was great and the reason we bought our vehicle. She treated us like people and made us comfortable in the buying process. Definitely recommend her as a sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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I purchased my first Mercedes vehicle through Mercedes

I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we didn't know about. When it came to pricing, he also worked with us to get us to a price point we were comfortable with, without any pressure throughout! This was my 3rd car purchase and definitely the most stress-free one I have had so far.

I purchased my first Mercedes vehicle through Mercedes

I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we didn't know about. When it came to pricing, he also worked with us to get us to a price point we were comfortable with, without any pressure throughout! This was my 3rd car purchase and definitely the most stress-free one I have had so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lucy Li, thank you again for taking the time to let us know how we did!

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I purchased my first Mercedes vehicle through Mercedes

I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we didn't know about. When it came to pricing, he also worked with us to get us to a price point we were comfortable with, without any pressure throughout! This was my 3rd car purchase and definitely the most stress-free one I have had so far.

I purchased my first Mercedes vehicle through Mercedes

I purchased my first Mercedes vehicle through Mercedes Benz of Chesterfield. Amir was our sales rep and he was absolutely wonderful to work with, from our test drive on a Saturday, to our purchase the following Tuesday. He answered any questions we had, and showed us things about the vehicle that we didn't know about. When it came to pricing, he also worked with us to get us to a price point we were comfortable with, without any pressure throughout! This was my 3rd car purchase and definitely the most stress-free one I have had so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Amir my sales rep was the most attentive and caring

Amir my sales rep was the most attentive and caring salesperson I have ever dealt with. He answered all my questions and followed up with the answers he didn?t know on the spot. He listened to our concerns and took care of all of them without even asking. Would definitely buy again from Amir!! Luxury service from a luxury car dealer!

Amir my sales rep was the most attentive and caring

Amir my sales rep was the most attentive and caring salesperson I have ever dealt with. He answered all my questions and followed up with the answers he didn?t know on the spot. He listened to our concerns and took care of all of them without even asking. Would definitely buy again from Amir!! Luxury service from a luxury car dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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The dealership’s staff was awesome.

The dealership’s staff was awesome. The young man who assisted us in our purchase was very helpful. He allowed us to ask as many questions as we wanted to about the vehicle we were purchasing. We are loyal customers and will continue to do business with your dealership and your salesman, Justin.

The dealership’s staff was awesome.

The dealership’s staff was awesome. The young man who assisted us in our purchase was very helpful. He allowed us to ask as many questions as we wanted to about the vehicle we were purchasing. We are loyal customers and will continue to do business with your dealership and your salesman, Justin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was a perfect service with Sierra.

It was a perfect service with Sierra. Great explanations and advices . Recommend her to everybody

It was a perfect service with Sierra.

It was a perfect service with Sierra. Great explanations and advices . Recommend her to everybody

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Good overall experience at the dealership Reid and Amir

Good overall experience at the dealership Reid and Amir were nice to work with. Appreciate the customer service and keeping me informed throughout the process

Good overall experience at the dealership Reid and Amir

Good overall experience at the dealership Reid and Amir were nice to work with. Appreciate the customer service and keeping me informed throughout the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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Alignment.

Alignment. Easy scheduling, outstanding service rep. All that I could ask. 12,13,14 15,,16,17,18 19,20,2-,22,23 24,2)

Alignment.

Alignment. Easy scheduling, outstanding service rep. All that I could ask. 12,13,14 15,,16,17,18 19,20,2-,22,23 24,2)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Hank, thanks so much for rating us so high! Be safe on the road!

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This dealership is awesome!

This dealership is awesome! I purchased my vehicle from another dealer, and from now on, I am only going to use this dealership. Anthony and Morgan are amazing. Anthony?s communication, professionalism, and respect for my concerns was outstanding. He respectfully listened to my concerns regarding an experience from a different dealership. He did everything he could to make everything right, even though those issues were really not due to this dealer. He still went completely over the top to represent Mercedes as a company. I can?t say enough kind things about Morgan. She is a true professional. She is responsive, efficient, friendly, and has great communication. She is a pleasure to work with and this dealership is lucky to have such an exemplary employee. Thank you Morgan for making my experience seamless! I will always ask for you in future. I highly recommend this dealership!

This dealership is awesome!

This dealership is awesome! I purchased my vehicle from another dealer, and from now on, I am only going to use this dealership. Anthony and Morgan are amazing. Anthony?s communication, professionalism, and respect for my concerns was outstanding. He respectfully listened to my concerns regarding an experience from a different dealership. He did everything he could to make everything right, even though those issues were really not due to this dealer. He still went completely over the top to represent Mercedes as a company. I can?t say enough kind things about Morgan. She is a true professional. She is responsive, efficient, friendly, and has great communication. She is a pleasure to work with and this dealership is lucky to have such an exemplary employee. Thank you Morgan for making my experience seamless! I will always ask for you in future. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

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Very easy to deal with.

Very easy to deal with. Didn’t have an appointment and was able to walk in and the sales staff did a great job.

Very easy to deal with.

Very easy to deal with. Didn’t have an appointment and was able to walk in and the sales staff did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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See all 227 reviews