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Mercedes-Benz of Chesterfield

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Chesterfield Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

From new Mercedes-Benz models to used luxury cars... From routine maintenance to repairs...Plaza Motors West, serving O'Fallon, Wentzville, Dardenne Prairie, Defiance, and St. Charles, MO, has you covered. If you want to repair your vehicle yourself, we can get you any of the manufacturer-certified Mercedes-Benz parts you might need along the way.

...


You can also visit Plaza Motors West in person and see for yourself our stellar lineup of new Mercedes-Benz models, including the C-Class, CLA-Class, E-Class, GLA-Class, M-Class and GL-Class; our impressive used car inventory; and our top-notch auto repair and service facilities.

"Plaza Motors West, a short drive to luxury."

Reviews

4.4 out of 5 4.4
94 lifetime reviews. Includes reviews of Mercedes-Benz of Chesterfield from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 29, 2020

    I had my car for a week and noticed the indicator light for my tires was always on. I took it back to the dealership and from the time I arrived until... the time I left, no less than 5 different people inquired about my wait time. The GM, my original salesperson (Denise) other salespeople and two of the service department guys! EVERYONE was friendly! They had me back on the road to enjoy my vacation in no time at all. I truly can say that they exceeded my expectations that day! One of the best customer service experiences that I've had in a long time!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise Camel, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!


    Worked with:
    Joe Wolk

    General Manager

    NOT RATED

  • 5.0 out of 5
    March 2, 2020

    My first Mercedes purchase and first visit to Mercedes Benz of Chesterfield. Smooth acquisition process in all respects as overseen by Adam Bader. Love... my new SL450!! Exemplary,customer-focused delivery and product orientation process by Matt Althage. Thanks to all for job well done! Larry Feuerstein

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    Mercedes-Benz of Chesterfield

    Thank you LRF6725! We hope to be of service to you again!


    Worked with:
    Matt Althage

    Sales Consultant

    (4.2) 8 reviews

  • February 22, 2016

    We haven't bought a vehicle from a dealer since 2004 and we were very worried about the process as our last experience (at a different dealer) was horrible.... Our experience at Plaza Motors West was simply outstanding! The courtesy and professionalism we received was exceptional. We were so happy with the experience and our slightly used vehicle which we found. Our sales consultant was Larry Carpenter and we couldn't have asked for a more decent person to assist us through the process.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 21, 2020

    I showed up and was looking at cars on the showroom floor. A nice women named carol came up to me, told me a little about the cars and set me up with a... sales associate. I will definitely be back.

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Samara, thank you again for taking the time to let us know how we did!

  • 5.0 out of 5
    February 12, 2020

    I experienced exceptional sales service! Dave was very patient and attentive throughout the process. He remained responsive to my questions, took time... to make sure I understood all the bells and whistles of my care, and even called afterwards to check in with me. Unlike other dealerships, I didn't feel ignored, rushed, or hassled. Jamie and Steve were also very engaging and thoughtful. If you want to get away from the boutique and herd experience you find at other local Mercedes-Benz Dealerships, then Mercedes-Benz of Chesterfield is the place for you.

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    Mercedes-Benz of Chesterfield

    Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. T...hank you for taking the time to leave us your rating!


    Worked with:
    Dave Collins

    Sales

    NOT RATED

  • 5.0 out of 5
    February 12, 2020

    Patrick Kellermann, the service manager, was great to work with. Very friendly addressing all my concerns and offering additional assistance. Grant, the... trainee was also very attentive. I would definitely recommend!

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    Mercedes-Benz of Chesterfield

    Hi jharrell1, thanks so much for rating us so high! Be safe on the road!

  • 5.0 out of 5
    January 4, 2020

    Matt Althage, what can I say? He is the man. This gentleman will work with you. I've now purchased 3 and sold him 4 cars so far. Mercedes Benz of Chesterfield... is my dealership. I highly recommend this dealership to everyone.

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    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Chesterfield

    Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!


    Worked with:
    Matt Althage

    Sales Consultant

    (4.2) 8 reviews

  • 5.0 out of 5
    October 28, 2019

    My car salesman was Bret Donaldson of Chesterfield. Bret was my first car salesman and I wouldn't trade in him for any other. He is very courteous and... knowledgeable about the cars. He went above and beyond services for me.

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    Worked with:
    Bret Donaldson

    Sales

    NOT RATED

  • 5.0 out of 5
    October 26, 2019

    Fantastic buying experience. Would highly recommend MB of Chesterfield for car purchase. Staff was wonderful to deal with and were very accommodating... in meeting needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin A, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!


    Worked with:
    Bret Donaldson

    Sales

    NOT RATED

  • 5.0 out of 5
    October 14, 2019

    I purchased my very first Mercedes from here and I’m glad I did. This dealership made me feel welcome and like I mattered. First off Christine has a very... welcoming smile and I love hearing her talk. Matt A., my salesman, paid attention to my likes, dislikes, wants and needs and put me in a brand new A220 that has a bunch of features. It looks and feels like that case was made for me. Darren W. in the service department was a big hello too because he’s very knowledgeable about Mercedes and taught me a lot about its origin etc... Any concerns I had even until now, Matt and the general manager, Mr. Wolk went above and begins to make sure I was and am a satisfied customer. I have to say I was very impressed with how clean the outside, showroom floor, bathroom and waiting area was. Even though I’ve never leased a vehicle before, I was at ease with how my salesman and finance manager explained the process to me. Because this vehicle has so many bells and whistles, MB has a gentleman that will come to your location (within reason) or in my case I met him at the dealership and he showed me how to operate my vehicle (not all of it because there’s so much) but, if there’s any further questions, he doesn’t mind going over them with you. I also have to say that I love how they are careful with your vehicle when it comes to and servicing. They cover the steering wheel, floors and seats to make sure it stays clean while they service it. That’s a huge plus and they have loaner vehicles that are not crappy. Overall I was very pleased and I will do business there as long as I stay in a Mercedes because even most of the staff in passing was very pleasant. Thank you all so much for helping me with my birthday present to myself!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!


    Worked with:
    Matt Althage

    Sales Consultant

    (4.2) 8 reviews

    Joe Wolk

    General Manager

    NOT RATED

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