Mercedes-Benz of Chesterfield

I had my car for a week and noticed the indicator light for my tires was always on. I took it back to the dealership and from the time I arrived until... the time I left, no less than 5 different people inquired about my wait time. The GM, my original salesperson (Denise) other salespeople and two of the service department guys! EVERYONE was friendly! They had me back on the road to enjoy my vacation in no time at all. I truly can say that they exceeded my expectations that day! One of the best customer service experiences that I've had in a long time!

My first Mercedes purchase and first visit to Mercedes Benz of Chesterfield. Smooth acquisition process in all respects as overseen by Adam Bader. Love... my new SL450!! Exemplary,customer-focused delivery and product orientation process by Matt Althage. Thanks to all for job well done! Larry Feuerstein

We haven't bought a vehicle from a dealer since 2004 and we were very worried about the process as our last experience (at a different dealer) was horrible.... Our experience at Plaza Motors West was simply outstanding! The courtesy and professionalism we received was exceptional. We were so happy with the experience and our slightly used vehicle which we found. Our sales consultant was Larry Carpenter and we couldn't have asked for a more decent person to assist us through the process.

I showed up and was looking at cars on the showroom floor. A nice women named carol came up to me, told me a little about the cars and set me up with a... sales associate. I will definitely be back.

I experienced exceptional sales service! Dave was very patient and attentive throughout the process. He remained responsive to my questions, took time... to make sure I understood all the bells and whistles of my care, and even called afterwards to check in with me. Unlike other dealerships, I didn't feel ignored, rushed, or hassled. Jamie and Steve were also very engaging and thoughtful. If you want to get away from the boutique and herd experience you find at other local Mercedes-Benz Dealerships, then Mercedes-Benz of Chesterfield is the place for you.

Patrick Kellermann, the service manager, was great to work with. Very friendly addressing all my concerns and offering additional assistance. Grant, the... trainee was also very attentive. I would definitely recommend!

Matt Althage, what can I say? He is the man. This gentleman will work with you. I've now purchased 3 and sold him 4 cars so far. Mercedes Benz of Chesterfield... is my dealership. I highly recommend this dealership to everyone.

My car salesman was Bret Donaldson of Chesterfield. Bret was my first car salesman and I wouldn't trade in him for any other. He is very courteous and... knowledgeable about the cars. He went above and beyond services for me.

Fantastic buying experience. Would highly recommend MB of Chesterfield for car purchase. Staff was wonderful to deal with and were very accommodating... in meeting needs.

I purchased my very first Mercedes from here and I’m glad I did. This dealership made me feel welcome and like I mattered. First off Christine has a very... welcoming smile and I love hearing her talk. Matt A., my salesman, paid attention to my likes, dislikes, wants and needs and put me in a brand new A220 that has a bunch of features. It looks and feels like that case was made for me. Darren W. in the service department was a big hello too because he’s very knowledgeable about Mercedes and taught me a lot about its origin etc... Any concerns I had even until now, Matt and the general manager, Mr. Wolk went above and begins to make sure I was and am a satisfied customer. I have to say I was very impressed with how clean the outside, showroom floor, bathroom and waiting area was. Even though I’ve never leased a vehicle before, I was at ease with how my salesman and finance manager explained the process to me. Because this vehicle has so many bells and whistles, MB has a gentleman that will come to your location (within reason) or in my case I met him at the dealership and he showed me how to operate my vehicle (not all of it because there’s so much) but, if there’s any further questions, he doesn’t mind going over them with you. I also have to say that I love how they are careful with your vehicle when it comes to and servicing. They cover the steering wheel, floors and seats to make sure it stays clean while they service it. That’s a huge plus and they have loaner vehicles that are not crappy. Overall I was very pleased and I will do business there as long as I stay in a Mercedes because even most of the staff in passing was very pleasant. Thank you all so much for helping me with my birthday present to myself!!!