Checkered Flag BMW & Mini

4.9
(2,815 reviews)
Visit Checkered Flag BMW & Mini
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–7:00pm
Saturday 7:00am–6:00pm 9:00am–7:00pm
Sunday Closed Closed
New (757) 644-0719 (757) 644-0719
Used (757) 644-0715 (757) 644-0715
Service (757) 644-0545 (757) 644-0545

Inventory

See all 124 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2016.
At Checkered Flag BMW Mini we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on us for accurate information and it is our pledge to deliver you relevant and accurate content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach Chesapeake Hampton and Newport News Virginia.
Where Winners Buy!

Service center

Phone number (757) 644-0545

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.9
(2,815 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Checkered Flag BMW & Mini from DealerRater.

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5.0

no so great service

I have to wait for and hour...to get a ride home, the job was simple and it took more than 2 days (battery replacement)

5.0

Great job!

Everyone was so great! Lucius and Sierra both took great care of me, and made sure that I had a great experience!

5.0

Excellent service.

My vehicle was done in a very timely manner. Customer service was great, I was informed immediately on any and all of my vehicle.

5.0

Great customer service Checkerd Flag

Terrance my service rep was super helpful and professional. Always take outstanding care of my car. Always has his paperwork in order.

Dealer response

Bruce, Thank you so much for taking the time to write this review! Terrance is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. As the paperwork goes, we try our hardest to process it as thoroughly as possible, and we do appreciate your patience. If you have any questions about your new BMW please come back in to visit! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

5.0

BMW VB is the best!!!

I have had excellent experience over 5 yrs/shopping 3 times for a car. Same with service over a cumulative 5 yr period. As someone who loves driving, driving sports, great cars, and pride in keeping my car its best, my shop is always on time, professional, and interested in what I need, the car needs, and has always been upfront about its condition and service requirements. As expected with a premium brand, the support is premium too. The waiting area is clean, comfortable and water, coffee, light snacks available and there is a choice of dealer shuttle/Uber/BMW for a loaner during service (give them courtesy notice when booking an appt). I’m 42 and more pleased here with the BMW experience than any other automaker, including Chevrolet (corvette) Acura, Honda, and Lexus. My X3 had zero issues in the near 6 years I owned after purchasing it as a 3 yr old car- more issues with my Acura and Lexus. BMW makes a beautiful, well built high quality vehicle that is fun to drive every day, every way, and has what I think is the best infotainment system in the industry, their i drive. You can use touchscreen if you want, but don’t have to because I drive is so good. I will not buy any car where the driver has to distract themselves from driving to fiddle with a screen that looks like a five year olds iPad with fingerprints all over, just to adjust an air vent. (Honda/Tesla/Lexus, looking at you). You know your brand is great when you can drive your car all over the US and Europe and universally is appreciated as a premium brand and have that same premium ownership experience, as I did particularly in Italy and Germany. I hope everyone can go to Europe if only to truly appreciate these cars for the European roads they were built for- these cars are so much more genius than most of us can appreciate in the land of mostly flat and straight large roads:)

Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

4.0

Great service

Very friendly and good service in location. My car was very well repaired. I can definitely recommend to others. Thank you

Dealer response

We cannot thank you enough for your wonderful review of Checkered Flag BMW and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

5.0

Sara was efficient and delightful

Sara at BMW sales located in the Mini Cooper section was efficient, outstanding as well as charming. She really knew her stuff!

Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

5.0

Great people and facilities

Mike Dawson is always great to work with. He understands that as an M3 owner, I’m a little more involved in the ownership and want the best for my car.

Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

5.0

Service

Joe Hawthorne was the best part of the expierence. He explained everything, was friendly engaging and honest. I’ll come back with him as my agent any time.

Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

5.0

Excellent dealership

Very pleasant experience. William B. was a great genius/sales person answered all my questions and was able to get me into the car I wanted. Highly recommended.

Dealer response

We cannot thank you enough for your wonderful review of Checkered Flag BMW and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

Read all 2,815 reviews