Reviews
Friendly
Friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Tony! I appreciate your feedback and we look forward to welcoming you back to Checkered Flag BMW soon. Your support means a lot to us! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Salesman, Hays VonCanon, was straightforward, informative, and answered any and all questions presented to him without adding any unnecessary pressure throughout the sale process.
Salesman, Hays VonCanon, was straightforward, informative, and answered any and all questions presented to him without adding any unnecessary pressure throughout the sale process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback, Wesley! I am thrilled to hear that Hays provided you with a straightforward and informative experience at Checkered Flag BMW. We strive to create a pressure-free environment for our customers, and it's great to know that Hays exemplified this. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Scheduled and Oil change and diagnostic assessment on short notice. The dealer service team was superb in accommodating our needs.
Scheduled and Oil change and diagnostic assessment on short notice. The dealer service team was superb in accommodating our needs.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Neal! I’m thrilled to hear that our service team at Checkered Flag BMW was able to accommodate your needs for an oil change and diagnostic assessment on short notice. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Very professional staff and nice environment. Very comfortable for waiting and they provide snacks. Rental was great. Only downfall is pricing for repairs but then I guess if you have a BMW what do you expect. 😜😜😜
Very professional staff and nice environment. Very comfortable for waiting and they provide snacks. Rental was great. Only downfall is pricing for repairs but then I guess if you have a BMW what do you expect. 😜😜😜
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Cheryl! I appreciate your kind words about our professional staff and comfortable environment at Checkered Flag BMW. I'm glad you enjoyed your rental experience and the amenities we provide. I understand that repair pricing can be a concern; however, we strive to offer the best service for your BMW. We look forward to seeing you again! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Easy to drop off car Short staffed so car didn't get washed but told come back another day. Always aware of costs and try's to apply the best rate and discount.
Easy to drop off car Short staffed so car didn't get washed but told come back another day. Always aware of costs and try's to apply the best rate and discount.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! I appreciate your understanding with the car wash situation and am glad to hear that you found it easy to drop off your vehicle. At Checkered Flag BMW, we strive to provide the best rates and discounts for our customers. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Great selection of cars Super nice salesmen and women Made it so easy to purchase my car
Great selection of cars Super nice salesmen and women Made it so easy to purchase my car
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessica, thank you for your kind words about our selection of cars and our team at Checkered Flag BMW. I’m happy to hear you had an easy purchasing experience. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
reggie got me in after i had been rear ended and made sure my electronics were right. Superb job great service
reggie got me in after i had been rear ended and made sure my electronics were right. Superb job great service
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for letting us know how everything went, Jesse! I’m delighted to hear that Reggie provided you with great service and made sure your electronics were in order after your incident. At Checkered Flag BMW, we always strive to take excellent care of our customers. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Sebastian and Michael were both so easy with whom to work. They were friendly, helpful, and respectful.
Sebastian and Michael were both so easy with whom to work. They were friendly, helpful, and respectful.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Heidi! I’m glad to hear that Sebastian and Michael were friendly, helpful, and respectful during your experience at Checkered Flag BMW. Our team appreciates your feedback! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Very helpful and knowledgeable BMW service consultant who is well supported by the service manager.
Very helpful and knowledgeable BMW service consultant who is well supported by the service manager.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Mervyn! I’m thrilled to hear you had a positive experience with our knowledgeable service consultant and the service manager at Checkered Flag BMW. I truly appreciate your feedback, and our team looks forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
My sales representative was very knowledgeable and helpful throughout the whole process. She went the extra mile to ensure we were happy and satisfied with our purchase.
My sales representative was very knowledgeable and helpful throughout the whole process. She went the extra mile to ensure we were happy and satisfied with our purchase.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Jeremy! I’m glad to hear that our sales representative was able to provide you with knowledgeable and helpful service during your experience at Checkered Flag BMW. We strive to go the extra mile for our customers, and it's great to know we succeeded in ensuring your satisfaction. Looking forward to seeing you again on your next visit! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210