Checkered Flag BMW & Mini Hours
At Checkered Flag BMW Mini we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on us for accurate information, and it is our pledge to deliver you relevant and accurate content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach, Chesapeake, Hampton and Newport News, Virginia.
"Where Winners Buy!"
Read reviews that mention:
a great experience, everyone is so helpful and patient. i felt like i was important and the staff cared about my needs.
Service Manager Ashley’s customer service was nothing short of outstanding. Very attentive and got my vehicle back to me ahead of original scheduled... date.
Our salesperson, Terrence Blake, made this car buying experience the most pain-free experience we've ever had buying a vehicle! Very refreshing!
Ronald - Thank you so much for this excellent feedback and congrats on your new vehicle. I am grateful to hear that Terrence worked hard enough to mak...e your purchase completely painless. Sincerely, John Hall - General Manager - email@example.com - (757) 490-1111 Ext. 2210
Very professional and timely service! No issues. I absolutely love the service manager I am working with! She gets customer service and is technically... competent, very capable of thoroughly explaining services and repairs!
Quick and easy to get in and out in a reasonable amount of time.Very personable. Customer service with the service rep was very helpful.
First off it doesn’t get any better that Joesph Hawthorn. He goes ABOVE and BEYOND every time. If I listed everything he has done for me when comes... to customer service I would be typing all day. I had some emergency service done to my car as I was leaving to go to Bahrain that very night. Not only did he fit me in he got the service completed before I left. To top it off I was in such rush to leave with jingling three kids, and trying to remember to do everything that I left the keys to my car on Joesph Hawthorns desk and drove off without them. I stopped to get gas and guess what I don’t have the keys to my car!!! So now I am stranded at wawa with kids!! I was so stressed out trying to remember where I left them at I was in tears at the gas station. Then I get a call from Joesph Hawthorn asking me about my keys. Now I could have caught and Uber or a taxi or something back to Checkered Flag BMW but Joesph Hawthorn wouldn’t hear of it!! He brought my keys to me!!! At that moment he was a blessing!! Mr. Hawthorn always takes very good care of me when I bring my car in for service and a lot of times it’s last minute without an appointment. I am very grateful for your Service department team at Checkered Flag BMW.
Scheduling was straight forward without hassle. I was updated on the progress and when the car was ready for pick up. When picking up, my car was washed... which was unexpected but greatly appreciated.
Thank you for taking the time to write about your experience with us, Rudolph! Our team work very hard to provide each of our customers with an effici...ent, informative, and hassle-free service experience. We look forward to working with you again if you ever have any automotive needs. Sincerely, John Hall - General Manager - firstname.lastname@example.org - (757) 490-1111 Ext. 2210
Wonderful experience, I would definitely recommend this BMW location to friends and family. Communication, both written and verbal were an asset to me... and I thank you all.
We are pleased to hear that you had an excellent experience with Checkered Flag BMW MINI. We would like to sincerely thank you for your business and e...ncourage you to stop by or give us a call with any questions that may arise. Sincerely, John Hall - General Manager - email@example.com - (757) 490-1111 Ext. 2210
The ease of the process, was great. After the test drive I think I was out of there in a hour!
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we c...an do for you, please feel free to give us a call. Sincerely, John Hall - General Manager - firstname.lastname@example.org - (757) 490-1111 Ext. 2210
Amy Munden at Checkered Flag BMW was very helpful in obtaining an additional body shop quote that normally would have required an additional trip. She... was friendly, fast and very efficient.
Thanks for your outstanding review, William! I'm very happy to hear that Amy was of such help to you. We strive to provide fast, friendly, and ef...ficient customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - email@example.com - (757) 490-1111 Ext. 2210