Checkered Flag BMW & Mini

I have to wait for and hour...to get a ride home, the job was simple and it took more than 2 days (battery replacement)

Everyone was so great! Lucius and Sierra both took great care of me, and made sure that I had a great experience!

My vehicle was done in a very timely manner. Customer service was great, I was informed immediately on any and all of my vehicle.

Terrance my service rep was super helpful and professional. Always take outstanding care of my car. Always has his paperwork in order.

I have had excellent experience over 5 yrs/shopping 3 times for a car. Same with service over a cumulative 5 yr period. As someone who loves driving, driving sports, great cars, and pride in keeping my car its best, my shop is always on time, professional, and interested in what I need, the car needs, and has always been upfront about its condition and service requirements. As expected with a premium brand, the support is premium too. The waiting area is clean, comfortable and water, coffee, light snacks available and there is a choice of dealer shuttle/Uber/BMW for a loaner during service (give them courtesy notice when booking an appt). I’m 42 and more pleased here with the BMW experience than any other automaker, including Chevrolet (corvette) Acura, Honda, and Lexus. My X3 had zero issues in the near 6 years I owned after purchasing it as a 3 yr old car- more issues with my Acura and Lexus. BMW makes a beautiful, well built high quality vehicle that is fun to drive every day, every way, and has what I think is the best infotainment system in the industry, their i drive. You can use touchscreen if you want, but don’t have to because I drive is so good. I will not buy any car where the driver has to distract themselves from driving to fiddle with a screen that looks like a five year olds iPad with fingerprints all over, just to adjust an air vent. (Honda/Tesla/Lexus, looking at you). You know your brand is great when you can drive your car all over the US and Europe and universally is appreciated as a premium brand and have that same premium ownership experience, as I did particularly in Italy and Germany. I hope everyone can go to Europe if only to truly appreciate these cars for the European roads they were built for- these cars are so much more genius than most of us can appreciate in the land of mostly flat and straight large roads:)

Very friendly and good service in location. My car was very well repaired. I can definitely recommend to others. Thank you

Sara at BMW sales located in the Mini Cooper section was efficient, outstanding as well as charming. She really knew her stuff!

Mike Dawson is always great to work with. He understands that as an M3 owner, I’m a little more involved in the ownership and want the best for my car.

Joe Hawthorne was the best part of the expierence. He explained everything, was friendly engaging and honest. I’ll come back with him as my agent any time.

Very pleasant experience. William B. was a great genius/sales person answered all my questions and was able to get me into the car I wanted. Highly recommended.