Reviews
Daniel is an awesome service advisor. Easy in and out for an oil change.
Daniel is an awesome service advisor. Easy in and out for an oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was helped out immediatly and I'm very happy about that because time was working against me for my situation.
I was helped out immediatly and I'm very happy about that because time was working against me for my situation.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Monica, thank you for taking the time to share your experience! I’m delighted to hear that you received prompt and attentive assistance during your visit to Checkered Flag BMW & MINI. I understand how valuable your time is, and I’m glad our team could make things easier for you. I truly appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
The rep was extremely helpful
The rep was extremely helpful
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Sherma! I appreciate your feedback and am glad to hear that we were able to assist you effectively. We hope to see you again at Checkered Flag BMW & Mini soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
The first night that I got there they really did a great job with the sell of the car.
The first night that I got there they really did a great job with the sell of the car.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ronnie, thank you for your feedback! I’m glad to hear that you had a great experience with the sale of your car at Checkered Flag BMW. If you have any further questions or need assistance, feel free to reach out. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!
I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review, Jason! I’m thrilled to hear that you had such a positive experience with Tim at Checkered Flag BMW. His dedication to providing excellent service and keeping you informed truly stands out, and I’m proud to have him on our team. I appreciate your kind words, and we hope to see you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!
I had a great experience working with Tim at Checkered Flag BMW. From the beginning, he was professional, friendly, and kept me updated throughout the entire process. His communication was excellent, and he made sure I knew what was going on with my vehicle every step of the way. What really stood out was how personable he was and how much he genuinely cared about making sure I had a good experience. Even with the delays, he remained attentive and made sure everything was handled properly. Tim definitely went above and beyond, and I couldn’t have asked for a better service advisor. BMW is lucky to have him!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Jay! I’m thrilled to hear about your great experience with Tim at Checkered Flag BMW & Mini. It’s fantastic to know that his professionalism and communication made such a positive impact during your service visit. I truly appreciate your kind words and recognition of Tim’s efforts. We look forward to seeing you again for any future needs! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
The technician Drew filled in for original tech and his mannerism and customer service was very strong.
The technician Drew filled in for original tech and his mannerism and customer service was very strong.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Kimberly! I appreciate your feedback about Drew's excellent customer service and mannerisms. At Checkered Flag BMW & Mini, we strive to provide a great experience for our customers. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Had a slight issue with my booked appointment. Drew was able to come up with a solution & made sure the service still got done
Had a slight issue with my booked appointment. Drew was able to come up with a solution & made sure the service still got done
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Jamecia! I’m glad to hear that Drew was able to assist you and find a solution for your appointment at Checkered Flag BMW. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Friendly and helpful staff
Friendly and helpful staff
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Tracy! I’m happy to hear you found our staff at Checkered Flag BMW to be friendly and helpful. We look forward to assisting you again soon! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210
Easy peezy
Easy peezy
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Dennis! I'm glad you had a positive experience with Checkered Flag BMW. We look forward to assisting you again! Sincerely, Ashley Harrison - General Manager - [email protected] - (757) 490-1111 Ext. 2210