Reviews

Average Ratings

4.9
1273 lifetime reviews. Includes reviews of Checkered Flag BMW & Mini from DealerRater.com
  • Dr. Darwyn Dearing

    I purchased my new 7 series yesterday and I love it. But I love even more the way that Jimmy and Scott bent over backwards to get me the "Greatest...

    Dealer Response

    Darwyn, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those...


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    I purchased my new 7 series yesterday and I love it. But I love even more the way that Jimmy and Scott bent over backwards to get me the "Greatest Deal" and "Greatest buying Experience" I have ever had. They went above and beyond to ensure that i was personally taken care of like Family. There "attention to detail, coupled with their over the top ready to work attitudes were only surpassed by their professionalism, knowledge and "art of the buying experience". Its a wonderful feeling to know that Mr. Anderson, and mr. Weselesky are more then salesmen, but truly represent what professionalism and integrity mean in this arena. as tough as it is to sell in these times and these products, its nice to know folks that aren't taking advantage of you and you want to not only come back and buy again, but you want to come back and say hello like family. Mr. Andersons abilities and knowledge come across as more of "GENERAL MANAGER" then a sales manager, I expect he will probably one day be just that. these folks are the epitome of selling self, product and the company and are a very bright light in the dark world of sales. I commend you, your team and the whole dealership. I wish i could have given 5 stars on the facility, but its in the middle of an overhaul, but im sure it too will be 5 stars like your sales team best regards from a happy customer Darwyn Dearing USN (SW/AW) Specwar retired

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Darwyn, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


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  • Excellence

    The attentiveness, communication, cleanliness and friendliness. This must have at least 20 words so, here are more words to hit the 20 word mark


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    The attentiveness, communication, cleanliness and friendliness. This must have at least 20 words so, here are more words to hit the 20 word mark

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Oil change, state inspection, great customer serv

    Joseph takes care of his customers. Expains what's going with vehicle, the time, the cost. Also took the time to look up cost for repair on my oth...


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    Joseph takes care of his customers. Expains what's going with vehicle, the time, the cost. Also took the time to look up cost for repair on my other BMW z4.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Checkered Flag never lets me down!

    Even though I was unable to book an appointment for my state inspection you were able to get my car in and out on the same day. I was thinking I m...


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    Even though I was unable to book an appointment for my state inspection you were able to get my car in and out on the same day. I was thinking I might be without my Mini for several days, but Daniel made me feel comfortable with the process. I left my car about 8, then given a courtesy ride home. Thanks Richard! Daniel called early that afternoon to say I could pick up my car! Inspection and routine maintenance completed and even washed and vacuumed! I felt like a winner!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great place to buy, fantastic car.

    Great experience from start to finish. Terrence, Leo and Argo were all great folks to work with, and I love the car!

    Dealer Response

    Hello Gregory! I am pleased to hear that Terrence, Leo and Argo were able to provide an overall positive car buying experience. Congratulations on...


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    Great experience from start to finish. Terrence, Leo and Argo were all great folks to work with, and I love the car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Gregory! I am pleased to hear that Terrence, Leo and Argo were able to provide an overall positive car buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210


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  • great showroom

    quick and well done no that is all I have to say. I just want to do the bottom line figures and go.

    Dealer Response

    Thank you for the kind words and 5-star rating, Pamela. We are pleased to hear that everything went well for you. Please come back and see us agai...


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    quick and well done no that is all I have to say. I just want to do the bottom line figures and go.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words and 5-star rating, Pamela. We are pleased to hear that everything went well for you. Please come back and see us again in the future with anything else you might need. Happy driving! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210


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  • Great Service

    Very easy to make an appointment, great Service Advisor and the loaner car program makes servicing my vehicle so convenient.

    Dealer Response

    Thank you for leaving us your positive review, Michael. We are pleased to hear that you were satisfied with the loaner car we provided and the tho...


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    Very easy to make an appointment, great Service Advisor and the loaner car program makes servicing my vehicle so convenient.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us your positive review, Michael. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210


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  • Great experience

    Sales rep took the time to answer every question we had, even if we kept asking questions. He never pressured us so it was an easy decision for us...

    Dealer Response

    Daniel, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we kn...


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    Sales rep took the time to answer every question we had, even if we kept asking questions. He never pressured us so it was an easy decision for us to buy a BMW through him. All transaction was very smooth and convenient.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Daniel, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210


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  • Great Financing

    Each person I encountered was friendly, knowledgeable, and helpful, AND Lucius Sessoms helped me to get the lowest financing rate!!!

    Dealer Response

    Thank you so much for the nice review, Cynthia! We really appreciate this feedback and I'll be certain to share your compliments to Lucius and to ...


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    Each person I encountered was friendly, knowledgeable, and helpful, AND Lucius Sessoms helped me to get the lowest financing rate!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the nice review, Cynthia! We really appreciate this feedback and I'll be certain to share your compliments to Lucius and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. We look forward to working with you again and hope that you enjoy your new vehicle! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210


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  • Excellent Sercice!

    My service consultant took the necessary time to review the maintenance performed on my car and provided a detailed service report on the current ...

    Dealer Response

    Eric, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough ...


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    My service consultant took the necessary time to review the maintenance performed on my car and provided a detailed service report on the current status of my vehicle. I also enjoy the convenience of the courteousy shuttle service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Eric, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - 757-490-1111 Ext. 2210


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