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Used 877-625-8754 Email Dealer
Service 877-568-6761

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Reviews

Average Ratings

4.9
1129 lifetime reviews. Includes reviews of Checkered Flag BMW & Mini from DealerRater.com
  • Dr. Darwyn Dearing

    I purchased my new 7 series yesterday and I love it. But I love even more the way that Jimmy and Scott bent over backwards to get me the "Greatest...

    Dealer Response

    Darwyn, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those...


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    I purchased my new 7 series yesterday and I love it. But I love even more the way that Jimmy and Scott bent over backwards to get me the "Greatest Deal" and "Greatest buying Experience" I have ever had. They went above and beyond to ensure that i was personally taken care of like Family. There "attention to detail, coupled with their over the top ready to work attitudes were only surpassed by their professionalism, knowledge and "art of the buying experience". Its a wonderful feeling to know that Mr. Anderson, and mr. Weselesky are more then salesmen, but truly represent what professionalism and integrity mean in this arena. as tough as it is to sell in these times and these products, its nice to know folks that aren't taking advantage of you and you want to not only come back and buy again, but you want to come back and say hello like family. Mr. Andersons abilities and knowledge come across as more of "GENERAL MANAGER" then a sales manager, I expect he will probably one day be just that. these folks are the epitome of selling self, product and the company and are a very bright light in the dark world of sales. I commend you, your team and the whole dealership. I wish i could have given 5 stars on the facility, but its in the middle of an overhaul, but im sure it too will be 5 stars like your sales team best regards from a happy customer Darwyn Dearing USN (SW/AW) Specwar retired

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Darwyn, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


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  • Scheduled oil changes

    Came in for a scheduled oil change, check-in and service was quick and car was delivered in a reasonable amount of time.


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    Came in for a scheduled oil change, check-in and service was quick and car was delivered in a reasonable amount of time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service!
    February 17, 2017

    I've been using Checkered Flag Mini since I bought my first one in 2004, ... I now also have a 2015. When I got the 2015, Frank was able to advis...


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    I've been using Checkered Flag Mini since I bought my first one in 2004, ... I now also have a 2015. When I got the 2015, Frank was able to advise me on the new features and what he knew I had come to expect and love about my 2004, from a servicing standpoint. I didn't follow one suggestion and regret it, ... and maybe I should have tried that cool color combination, too... but otherwise, I was sensible and took his great advice. The 2015 had a crazy issue with a recent recall, but as usual, Frank Lindsay in service has kept me well informed and taken care of me and my mini throughout the process. I've had a Mini for 13 years and Frank has been there to assist, keep me informed, and dealt with all of my crazy issues with being a coastal ecologist taking the Mini from swamp to shore to cross-country trips (think I have the highest mileage on the 2015 so far). He has set the standard and it is a tough act to follow! Thanks, Frank!

    Does recommend this dealer
    Came in for service or repair

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  • Good as expected.

    Everything went smoothly. I am now adding meaningless words because your form requires at least twenty words. Four more words needed.


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    Everything went smoothly. I am now adding meaningless words because your form requires at least twenty words. Four more words needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Impeccable service and facility

    From the greeting, to the send off, the service provided by Ashley was cheerful and professional. I would be modeling her service for all to foll...

    Dealer Response

    Hi, Damon and thank you for this great review! We're excited to hear that Ashley took care of you! She is a great asset, and we appreciate all she...


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    From the greeting, to the send off, the service provided by Ashley was cheerful and professional. I would be modeling her service for all to follow.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, Damon and thank you for this great review! We're excited to hear that Ashley took care of you! She is a great asset, and we appreciate all she does. Thank you again, and be sure to like our page to catch all the latest specials! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


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  • Excellent staff.

    Great service and staff. Vechicle was completed when stated went over all the service they completed and other comer s.

    Dealer Response

    Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Checkered Flag BMW. If there i...


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    Great service and staff. Vechicle was completed when stated went over all the service they completed and other comer s.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Checkered Flag BMW. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


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  • Great Service!

    Made availability without having an appointment. Excellent customer service to get me in for service at the last minute. Great facilities to relax...

    Dealer Response

    We appreciate your marvelous feedback, Shawn. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilitie...


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    Made availability without having an appointment. Excellent customer service to get me in for service at the last minute. Great facilities to relax in while I waited.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your marvelous feedback, Shawn. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


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  • Professional and Excellent Customer Service!
    February 8, 2017

    I took my 2009 BMW M3 for some service work and dealt with Jason, one of the service advisers. He was very courteous and knowledgeable. The servic...

    Checkered Flag BMW MINI

    *Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from our service team is always enco...


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    I took my 2009 BMW M3 for some service work and dealt with Jason, one of the service advisers. He was very courteous and knowledgeable. The service dept was very clean and organized. I will continue to bring my vehicle here for life!

    Does recommend this dealer
    Came in for service or repair
    Checkered Flag BMW MINI

    *Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from our service team is always encouraging and reassures us of our commitment to our customers. We'll pass the kind words along to Jason and the rest of the team, and come back to see us if you need anything at all. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


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  • Service

    Good reception service, Adviser was knowledgeable, timely services, detailed feedback and follow-up calling. Convenient customer pick-up and drop ...

    Dealer Response

    Raj, we appreciate your wonderful comments about the entire service team. We will be sure to pass along your kind words to them. If there is anyth...


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    Good reception service, Adviser was knowledgeable, timely services, detailed feedback and follow-up calling. Convenient customer pick-up and drop service. Nice explanation of service details and suggestions

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Raj, we appreciate your wonderful comments about the entire service team. We will be sure to pass along your kind words to them. If there is anything else that we can do for you, please feel free to contact us or stop in any time. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


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  • Great service, courteous staff

    The time the staff took to explain things to me and review the details of my car. Also, the text messages that I received keeping me informed thro...

    Dealer Response

    Francine, we appreciate you for letting others know about your experience at Checkered Flag BMW. If you ever need anything in the future, please d...


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    The time the staff took to explain things to me and review the details of my car. Also, the text messages that I received keeping me informed throughout the day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Francine, we appreciate you for letting others know about your experience at Checkered Flag BMW. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


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