Reviews
A good experience
Excellent annual servicing. I got my car back as scheduled. My service advisor is the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Karen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Quick check-in with no waiting. Servive rep, Tyson,...
Quick check-in with no waiting. Servive rep, Tyson, professional and courteous. I felt listened to and taken care of. A really excellent experience. RD
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service!
The team at BMW on Wetmore provided a welcoming environment and have earned a lifelong customer. The ease of dropping off my vehicle, worry free, and quality of repairs should be an industry standard.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bryson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Jeep Service from BMW AutoNation
Very nice waiting area and they performed my oil change quickly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Robert, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I had my vehicle in for service on 2/2/22. My service...
I had my vehicle in for service on 2/2/22. My service adviser Tyson was very friendly and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Johnson
Bad experience with flat tire replacement . Vehicle was towed to dealership and they had no idea where it was.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Christopher, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (520) 549-2167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Bmw service
The dealer provided friendly, helpful and good service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
I called BMW of Tucson to see if it was possible to get...
I called BMW of Tucson to see if it was possible to get an oil change in without an appt which I knew was really unlikely the same day. Jessica informed me they were booked, but could schedule me the next day. After telling Jessica I wouldn’t be able to come in the next day, she told me to just come in at 12:30 and she will get me in. I was impressed that she took care of my needs even with a booked schedule. Top notch service. Thank you Jessica!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW owner
Jayme was awesome. She explained many caveats to expect with my BMW 5 Series
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Victoria, thank you for your kind review; we are happy to pass along your comments to Jayme here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!
BMW Emissions Open Recall
Service avaiable at time requested and finished within the time service agent identified time. Waiting area was clean, comfortable and no issues waiting the one and half hours needed to do the recall programming. Car returned washed and clean, better than a standard car wash
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jerome, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!