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Mills Automotive Center

(90 reviews)

Reviews

(90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mills Automotive Center from DealerRater.

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Still waiting for them to follow up.

Still waiting for them to follow up. They stated I needed to sign a warranty repair request yet I already had picked my Jeep up so I am unsure what is needed, they said they would follow up and have nor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buen servicio amabilidad y puntualidad servicio

Buen servicio amabilidad y puntualidad servicio satisfactorio buena comunicación sobre el servicio que se otorga al vehículo gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por la excelente reseña! Esperamos poder ayudarle en el futuro.

I didn’t have an appointment but I was able to get my

I didn’t have an appointment but I was able to get my headlight replaced within half an hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We look forward to assisting you in the future!

Salesman was responsive and answered all questions.

Salesman was responsive and answered all questions. We were greeted at the door and shown the vehicle we were interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Travis fine.

Travis fine. Did not have request for tire rotation and front sensor that I had emailed them that I wanted twice before. Waited for shuttle return for 40 minutes. Got ride back myself. Then I was charged for the service which Jeremy, the salesman, had told me would be covered. Mills did take that charge off. Front sensor still not working. Will take in again. That should still be covered under my first month "warranty". As I said, Travis very courteous. Other items were a frustration. And front sensor warning still coming on. Manager, I think, not at all courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always kind and courteous.

Always kind and courteous. Explained what parts and service needed.What else can I say

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My oil change was done within an hour as expected.

My oil change was done within an hour as expected. Dan was very nice. They actually had popcorn this time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mills does great work - Dan is wonderful to work with on

Mills does great work - Dan is wonderful to work with on all our service needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great job with my service.

Great job with my service. I appreciate the customer service they have always provided to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Great experience! They treat you like family. The facility is clean and welcoming. Great team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.