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Audi Colorado Springs

(546 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone at the Phil Long dealership has always been very

Everyone at the Phil Long dealership has always been very nice and very helpful when I come in for service. My car runs fine now, but every time I start it up, it has a new sound in the engine. For about 30 seconds, it sounds like you're standing next to a waterfall. Never heard it sound like that before, not sure if I should be concerned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

Tgdje

Great customer service except you never have a loaner car available like you said you would when I bought the car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Terri Snow, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Colorado Springs!

Excellent to work with.

Excellent to work with. Was able to take multiple trial drives to ensure it was the car I wanted. Would buy from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service managers are always so professional and the

Service managers are always so professional and the waiting room is clean, comfortable and the refreshments are outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review!

Audi Service

Audi is always very through. They go the extra mile for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sharal, thank you so much for your positive comments about Audi Colorado Springs!

picked up the Shelby on 4/12/23.

picked up the Shelby on 4/12/23...detailing was very nice. there is an issue with the PSI gauge not working, it does not register at all. i realize it is a used vehicle being close to a classic that's why i bought it and i realize you will not repaired it. On the positive side Braylon is a very nice young man, polite and helpful. The negotiation process went well and timely, after that it became quite a long process, the facility itself is very nice.....thanks Ernesto Candelaria

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and feedback!

Great customer service

Great customer service, first time owning an Audi, took it in for a service, thinking I needed one. Dave explained that my car will tell me when I need one, which I had no idea. But they checked everything for me and was off on my way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jessica, we are glad we could help!

Price gouging at its best.

Price gouging at its best. $600 foran alignment. Plus $75.00 for shop supplies. What shop supplies do you use for an alignment? They didn’teven wash my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Carlos, we are happy to provide a price breakdown if necessary. Please email us at social@phillong.com and our team will connect you.

AUDI Q3 - NEW CAR PURCHASE

Alec Kammer and Scott Dick were amazing to work with and I will definitely be a repeat customer at this location. If you are looking for an Audi in Colorado Springs, then do yourself a favor and stop in for the best car buying experience!1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shane thank you for the high star rating! We look forward to your next visit.

Marlen

Brandon was very knowledgeable and made the process very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to have provided such a great experience!