Reviews
Everyone at the Phil Long dealership has always been very
Everyone at the Phil Long dealership has always been very nice and very helpful when I come in for service. My car runs fine now, but every time I start it up, it has a new sound in the engine. For about 30 seconds, it sounds like you're standing next to a waterfall. Never heard it sound like that before, not sure if I should be concerned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
Tgdje
Great customer service except you never have a loaner car available like you said you would when I bought the car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Terri Snow, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Colorado Springs!
Excellent to work with.
Excellent to work with. Was able to take multiple trial drives to ensure it was the car I wanted. Would buy from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service managers are always so professional and the
Service managers are always so professional and the waiting room is clean, comfortable and the refreshments are outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review!
Audi Service
Audi is always very through. They go the extra mile for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sharal, thank you so much for your positive comments about Audi Colorado Springs!
picked up the Shelby on 4/12/23.
picked up the Shelby on 4/12/23...detailing was very nice. there is an issue with the PSI gauge not working, it does not register at all. i realize it is a used vehicle being close to a classic that's why i bought it and i realize you will not repaired it. On the positive side Braylon is a very nice young man, polite and helpful. The negotiation process went well and timely, after that it became quite a long process, the facility itself is very nice.....thanks Ernesto Candelaria
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review and feedback!
Great customer service
Great customer service, first time owning an Audi, took it in for a service, thinking I needed one. Dave explained that my car will tell me when I need one, which I had no idea. But they checked everything for me and was off on my way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jessica, we are glad we could help!
Price gouging at its best.
Price gouging at its best. $600 foran alignment. Plus $75.00 for shop supplies. What shop supplies do you use for an alignment? They didn’teven wash my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Carlos, we are happy to provide a price breakdown if necessary. Please email us at social@phillong.com and our team will connect you.
AUDI Q3 - NEW CAR PURCHASE
Alec Kammer and Scott Dick were amazing to work with and I will definitely be a repeat customer at this location. If you are looking for an Audi in Colorado Springs, then do yourself a favor and stop in for the best car buying experience!1
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shane thank you for the high star rating! We look forward to your next visit.
Marlen
Brandon was very knowledgeable and made the process very smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to have provided such a great experience!