Reviews
Write a reviewHonest... reliable... outstanding customer service
My husband and I purchased a BMW from Auto Junction a few months ago. We got a great price on the car but what was better was the great customer service we received. The one thing I really appreciated about doing business with Auto Junction was their honesty and integrity. You don't find that at many dealerships anymore. We purchased our car towards the end of the day and the navigation disk needed to be ordered. There was also a minor repair needed on the steering column. We were promised that it would all be taken care of... and it was! I would recommend everyone purchase from Auto Junction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WOW we sold that car in APRIL and you guys still remembered us and were nice enough to give us positive review thanks guys pleasure was all our .
Awesome! Best car buying experience!
No hassle, ease in buying. In and out in no time! Best car buying experience I have ever had. Awesome selection of luxury cars. Everyone was helpful and friendly. Highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello , this gentleman was one of the most knowledgeable buyer we had in years, super smart and super nice . we had please doing business with him ..........
Great Quick Car buying experience!
Great deal! Alex and his crew are very professional and best I've dealt with! He made the deal happen, no games, price issues or tricks. I told him I like the car and he made it happen. Awesome Job Alex and Auto Junction.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THIS WAS A REALLY SMOOTH TRANSICTION, WE HAD FUN DEALING WITH YOU , THIS WAHT WE DO HERE EVERY DAY EVERY HOUR , WE TRY OUR BEST TO SEND YOU HOME WITH YOUR NEW CAR IN LESS THAN 45 MIN SINCE WE MAKE NO MONEY IN FINANCING AND NO ONE WORKS ON COMISSION SO ITS ONE PERSON ONE CUSTOME KIND OF A DEAL ,HE START HE FINISH PERIOD.
Great Customer Service
As a first time car buyer on my own I was skeptical and nervous to trust any dealership or salesman. I had a really great experience with Alex and his team. They were able to work with me what I wanted. They were also very open to fixing whatever I felt needed to be on the car. I bought a Jeep Grand Cherokee Laredo and love it. If I had a friend looking for a higher end car I would refer them on over!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HI we remember you , girl with panic attack, yes you were super nervous and we understood, that why our owner Alex came out and spoke to you and walk you through the whole procedure and we were able convince bank for 2.99 rates ,and we are glad after 2 months you still took time out to write us a positive review . thanks and we hope you send all of your friends here to buy ,that is majority part of our business referrals and positive experienced by our first time buyers ...
Shopping
I haven't purchased the car yet but am very close. The team there seems to help with anything wanted or needed. Hopefully it will be done soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Its always our pleasure when someone visits us, and views our inventory even test drive our cars , we never ever press hard to sell any thing most of the time we do not even take customers phone numbers , as we don't believe in calling folks home in their private and precious time and pitch anything as we don't like any one calling us when we are with our family ... Bill keep on visiting us we enjoy your company
Great service and good people
I was pleasantly surprised and impressed by the style of business at Auto Junction. I am not one to beat around the bush and these guys had a car I was interested in. The car was already marked at a good price to start so the pricing wasnt an issue but was definitely a help in getting me financed. I will def be back to these guys in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
pleasure was all ours . it always nice to smile on our customers face ,we love selling cars at minimum profit and move the, in fist 3 weeks
Not the Average experience!!!
When I was driving home and even the next day I had to keep pinching myself to see if this was real. I happened to end up at this dealer by happen stance actually and drove home in my dream car. The whole process is so quick. No pressure dealer, great priced cars and I had challenging credit. Still= in and out and on my way and I am IN LOVE with my Infiniti QX56. I actually called before heading back to see if they could get paper work ready because typically you wait around for a few hours at other dealerships. From the call to me driving home was literally like 15 minutes. and that was becasue they ran car through the wash. Super happy girl!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oh you were so nice and we had pleasure fighting with bank on your behalf ,we love to beat banks up and love not making money on financing , we have been around 20 years and we do understand financial situation changes and people do make mistakes , our job is correct them ....
Cant beat the Service you get...
I recently bought my 2nd car from Alex at Auto Junction. Buying a car from him is quick and easy. I had Alex find me a certain car and once he found it I was in and out of the dealership within an hour. Alex takes the time to answer my many questions. I would rather drive from Tucson to see Alex than buy from any other dealership. I'm not easy to please and rarely do I write reviews but I think its important to let others know that car buying can be a great experience if you go to the right people. So tell a friend and you won't have to worry about them being taken care of. Alex makes sure you are taken care of and if you don't like what he has then you don't buy its as simple as that no hard core sales pressure. As for me he went out of his way to find me the car I was looking for at the price I was willing to pay. Thank you again Alex and Auto Junction for all your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Tracy , thanks for writing a positive review , its quite rare people take time out to write back with their positive experience , we sell probably 1000 plus cars a year and we know we make sure and try hard to make every one happy and we really appreciates when some one actually write about their experience at our dealership , thanks for coming back and we know you will be back within 3 years that is what we thrive for ...
Outstanding Dealership
I bought an Infinity from Auto Junction recently. One of the best car buying experiences I've ever had. The owner Alex is an honest and funny guy. The entire staff is great...Their was an issue with the car and he took care it right away. I couldn't be happier with the purchase. I'll buy another car from this Dealer....for sure! Grayland
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THIS WAS A GOOD EXPERIENCE , WE AERE GLAD THAT WE ARE ABLE TO SATISFY YOUR NEEDS EVEN THOUGH CAR HAD 100K PLUS BUT IT WAS ONE OF THE BEST CAR WE TOOK IN TRADE IN MARCH WE ARE GLAD YOU ENJOYING DEALING WITH US , WE ARE MORE KEEN TO HAVE FUN HERE THAN ANY THING ELSE ...
Brilliant Experience With Auto Junction Tempe AZ
Wow! I can't believe how well my experience was with purchasing from Auto Junction. I bought a BMW Z4 (my dream car) and beside the car being amazing and perfect in every single way imaginable, my experience with the staff and lot at Auto Junction was equally wonderful. The employees know their inventory well, in and out, all my questions were answered thoroughly. Honestly this was my best experience ever at a car dealership. Normally I don't care much for dealerships but this experience is an exception in the best way imaginable. I can't possibly describe how happy I am with Auto Junction and strongly suggest that everyone visit the lot, meet the brilliant staff and shop their amazing lot filled with amazing luxury vehicles. Auto Junction all the way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey John you did grab one our most beautiful white z4 and car was only here 24 hours and we were glad that we sold the car some one who knows so much about BMWS , thanks for being a good customer and take care