INFINITI of Peoria Hours
Here at INFINITI of Peoria we have a strong and committed sales staff with many years of experience satisfying all of ou
r customers' needs. INFINITI of Peoria is proud to be the only INFINITI dealer in Phoenix offering all INFINITI new car customers with an exclusive 2-year maintenance free program. This exclusive program is at no charge to INFINITI of Peoria customers and covers all scheduled maintenance on their new INFINITI cars at the manufacturer's recommended service intervals. INFINITI of Peoria grows stronger every day with new customers - we look forward to making you part of the INFINITI of Peoria family!
Oil, Filter Change
Cabin Filter Replacement
Read reviews that mention:
I recently needed to have my car repaired, and Infiniti of Peoria handled it with great efficiency. Dane Rieksts, the service consultant, got the car... in for an estimate immediately. Since parts were needed and my car was drivable, I brought the car back two days later. All of the paperwork was ready for my signature. There was no unnecessary waiting. The repair was completed in just a few hours. Again, the paperwork was ready when I got there. I loved getting the loaner car so that my schedule wasn't interrupted. I recommend Infiniti of Peoria and Dane to anyone with an Infiniti needing work.
At INFINITI of Peoria, our reputation is one of our top priorities. Your positive review is what we are always striving for!
If you're looking to buy the white 17' Dodge Ram on their lot be warned it has significant shaking at 60mph and faster. We agreed on a price and they promised... to fix it and even called back to confirm they had repaired the issue by balancing the tires but when I returned to test drive it a second time the shaking was still present. LOREN the manager and KENNY the finance manager both promised to repair the issue but have since decided to not return my phone calls and texts. I supposed they're holding out for someone who doesn't notice the glaringly obvious issue. I'm taking my business elsewhere. By the way, they agreed to sell it for $29k out the door.
Kenny, we are sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we a...re sorry that you feel like we haven't been as dedicated to you as we should have been. Please contact our Executive Manager, Jin Lee, at 623-815-3800 to discuss your situation further.
Very honest for a dealership,they have to make money,Mr. A.Diaz,salesman,couldn’t be more accommodating in every aspect of the transaction,sales managers... the best.finance manager,didn’t click with,but got the deal done.Mr.Bill Munz,General Manager,really great can’t praise enough on the purchase
Charles, thank you for the great review! We are happy to hear that you enjoyed working with our team. We truly appreciate the chance to earn your busi...ness!
Many of the "little things" that add up to a "big thing" best describes our first visit to this dealership (where we bought the car) for our first QX50... oil change. Seems they just take "us" for granted. No one seemed really concerned with our issues--most of which are minor but important to us. We weren't even greeted at service area without consulting with the service manager. This is the reason we try to be loyal to a luxury brand we choose. We've been Infiniti believers for 10-15 years! The showroom and service waiting areas need refurbishing--especially the carpeting. After all this is the 21st Century, right? And oh, the ladies room toilets were ALL clogged--when we got there and when we left. Maybe my son-in-law is right when he tells me, "PapaJohn, you expect too much". DO I??????
John, it is our goal to provide an excellent experience for our customers, and we're sorry you did not get that impression. Please contact our Servic...e Manager, Shanna Sanmarco, at 623-815-3800.
Tim Howdeshell in service is great to work with. He is always prompt, professional, honest and helpful. I would recommend working with Tim. Great guy.
Thank you from all of us at Infiniti of Peoria!
We received great service from Tim Moret. Tim always answered the phone when we called him and always got us answers to our questions promptly. Our car... had been damaged by a local towing company that Infinity Roadside Assistance hired to tow our car. We were not getting any resolve until Tim got involved. He was the main reason our service needs were taken care of with great results. Tim is an asset to this dealership. He showed great empathy for what we were going through. I will recommend him and Infinity of Peoria for any and all service needs. Thank you so much.
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us... Choofard!
Josh in service has always been straight forward and honest. I will continue bringing my business here. Great team that's always happy to help.
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us..., Zgart!
The motor on my front seat died and the recently worked on heater and thermostat were acting up like they were overheating in the hot desert. Dane Reiskas... and the service center rechecked everything and replaced the seat and motor frame. Great work and we had a sweet loaner car during the repairs. Dane keeps stepping up to assist us when the car has issues (infrequently). Always a pleasure to take the car to Infiniti and the work by the service center is first rate. Best Infiniti dealership in the state.
Thank you from all of us at Infiniti of Peoria!
Velma my service tech was absolutely fantastic and very personable, she makes you feel like part of the family and not just a number,.Velma is a great... asset to Infiniti of Peoria and I would recommend anyone to go see Velma she will make sure you are taken care of. Charles Walter.
We appreciate you taking the time to leave us a positive review, Chuckie!
First visit at this dealership and was highly satisfied with the service. I was in and out within a hour and feel confident in coming back.
Thank you for your positive feedback, Walton!