Reviews
Great service. No hassel. Listen to what you want.
You had the cars we wanted to look at in stock and pulled up before we got there for the test drive. Anthony Heverly and the finance guy were very nice and didn't make us feel pressured. Everyone listened to our specific needs and did their best to help. No hassel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carlos, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Anthony's sales excellence is always consistent and I'm glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we'll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Russell Bridge | General Manager | 469-525-4312
Car buying
Very relaxed, no pressure to buy, and great candor from all. Really appreciated Trevor Houston who sold me the car, he was great. From start to finish, the experience was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brendan, thanks for this great review! Trevor truly knows his stuff. Congratulations on your car! We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Russell Bridge | General Manager | 469-525-4312
Great Service and Professionalism
Michael Bodensteiner is an excellent advisor and it's always a pleasure working with him. The 22,500 maintenance was performed quickly and professtionally - as always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much Jack! Michael is a great member of our team and he will be thrilled to hear about your feedback. We always do our best to provide a pleasant experience for service and sales customers. We look forward to seeing you in the near future. In the meantime, we hope to see you on Facebook and Twitter for specials and exclusive contents. Best regards, Russell Bridge | General Manager | 469-525-4312
Purchase review
Tom Eppler was very knowledgeable about the different Kias. He didn't push me to purchase a particular car. He made sure I was happy with my choice. Tom did not try to go back and forth to determine price. He listened to my concerns. He followed up with an after purchase call to be sure I had no problems or questions. He had also scheduled my 1st/ service appointment. I appreciated his concern.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joyce, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Russell Bridge | General Manager | 469-525-4312
Great Price and Service
Our experience with the sales and the finance person was excellent. They were honest and helpful. They did not push us or trick us in any away. We liked the vehicle and the purchase experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Swati, thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. Congratulations on your new vehicle! The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best regards, Russell Bridge | General Manager | 469-525-4312
Huffines Hyundai Service Department
I was able to schedule an appointment, show up for my appointment and taken care of in a timely manner. My turn around time was quick and service exemplary.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write this review, Raul. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Huffines Hyundai/Kia McKinney. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Russell Bridge | General Manager | 469-525-4312
Great customer service!
Mike was ready for my arrival with the paperwork printed out. He checked the mileage, we discussed the service, and he had the car into the shop very quickly. The service was prompt & I was on my way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chester, thanks for the 5-star rating! That is exactly what we strive for! We are glad to see that your needs were taken care of properly. It is important for us to get all of our service clients back on the road as quickly as possible, and have them fully satisfied with our service as well. Please don't hesitate to reach out to us if you have any questions or concerns regarding your purchase. Best regards, Russell Bridge | General Manager | 469-525-4312
Great experience!
The estimated cost and wait time came to pass just as stated. I especially liked getting my car washed - especially after the recent icy weather! Thanks!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the outstanding review, Lynda! We appreciate you taking the time to rate us on Cars.com. We do our best to provide high-class customer service to all of our customers and it is rewarding to see that is the kind of service you received at Huffines Hyundai/Kia McKinney. Be sure to find us on Facebook and Twitter for news and specials. Best, Russell Bridge | General Manager | 469-525-4312
Excellent Experience at Huffines Kia McKinney!
It was a pleasure working with Salesman Fred Jones and the Huffines Kia Sales Team on the purchase of my new 2014 Kia Soul! Fred Jones is the best salesman I have ever worked with. He was very attentive and ensured that my new car met my needs. When the delivery of my new car was delayed, Fred kept me informed on the delivery status, provided an excellent loaner car while I waited for the delivery, and delivered my new car in perfect condition and in person. The purchase process was easy and hassle free. I absolutely love my new car! Thanks Fred Jones and Huffines Kia McKinney!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks you for the 5-star review Kimberly! We would like to take this opportunity to congratulate you on the your new purchase! The 2014 Kia Soul is a great choice and we hope you enjoy it. We make sure to exceed our customers' expectations and we try our best to provide with a best in-class customer experience. Please do not hesitate to reach out to me if you have any questions or concerns regarding your latest purchase. We look forward to seeing you in the near future for any of your automotive needs, in the meantime be sure to find us on Facebook and Twitter for specials and news. Best regards, Russell Bridge | General Manager | 469-525-4312
Overall great experience
My sales person Tom Eppler walked me through the process with ease. The dealership provided an experience that even my teenage daughter thought it was awesome. Thanks everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On behalf of all of us here at Huffines, I would like to sincerely thank you for leaving this excellent review, Margarito! Customer service is our top priority, and it is always a pleasure to hear when our team is working hard to reach our goal of complete customer satisfaction. We look forward to seeing you for any of your future needs and hope you are enjoying your new car! Best, Russell Bridge | General Manager | 469-525-4312