Reviews
Write a reviewHorrible experience with dishonest people
We went to look at a used car and we’re interested an put a deposit down with a promise from Leigh the sleezy sales woman that if we brought the car to look at a mechanic and we’re no longer interested later on that we would get the deposit back 100%. Brought the car to a mechanic there was a huge issue with it (which we couldn’t see because Electra wouldn’t let us put it on a lift to see uderneath) and after it was fixed we decided it’s not worth the risk and no longer wanted the car. We asked Leigh for the deposit back and she said no and we called about it to ask and she hung up the phone. Unprofessional childish behavior. DO NOT GO HERE
Horrible experience with dishonest people
We went to look at a used car and we’re interested an put a deposit down with a promise from Leigh the sleezy sales woman that if we brought the car to look at a mechanic and we’re no longer interested later on that we would get the deposit back 100%. Brought the car to a mechanic there was a huge issue with it (which we couldn’t see because Electra wouldn’t let us put it on a lift to see uderneath) and after it was fixed we decided it’s not worth the risk and no longer wanted the car. We asked Leigh for the deposit back and she said no and we called about it to ask and she hung up the phone. Unprofessional childish behavior. DO NOT GO HERE
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Car buying
Leigh and the team are great. I’ve bought two vehicles from them the last two years and Leigh’s service and diligence to customer service is exceptional! Awesome experience each time!
Car buying
Leigh and the team are great. I’ve bought two vehicles from them the last two years and Leigh’s service and diligence to customer service is exceptional! Awesome experience each time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Happy
I had a great experience at Electra Auto . Leigh is very knowledgeable and knows her stuff. She went above and beyond to get me into an automobile. Any questions I have had, she has always been there to answer immediately. I would definitely recommend Leigh and Electra to all my friends.
Very Happy
I had a great experience at Electra Auto . Leigh is very knowledgeable and knows her stuff. She went above and beyond to get me into an automobile. Any questions I have had, she has always been there to answer immediately. I would definitely recommend Leigh and Electra to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
teacher assistant
I bought my 2001 Volvo 11 years ago and I still have it. Great customer service and would love to do business with them again in the future. Kathleen Cranston, R.I.
teacher assistant
I bought my 2001 Volvo 11 years ago and I still have it. Great customer service and would love to do business with them again in the future. Kathleen Cranston, R.I.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leigh
Leigh was very helpful and worked with me on the purchase of the car. I had an idea of what I wanted and she helped me pick out a car that was perfect for me. A to her
Leigh
Leigh was very helpful and worked with me on the purchase of the car. I had an idea of what I wanted and she helped me pick out a car that was perfect for me. A to her
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience I've ever had!
Electra had a great variety of vehicles to meet my needs. Leigh is amazing! Super honest, straightforward and worked with my needs to get a crazy that I wanted. I walked in on a Monday night and drive off the lot the next night. Leigh takes care of EVERYTHING! Registration, inspection, and easy credit approval! I couldnt be happier with my experience!!
Best car buying experience I've ever had!
Electra had a great variety of vehicles to meet my needs. Leigh is amazing! Super honest, straightforward and worked with my needs to get a crazy that I wanted. I walked in on a Monday night and drive off the lot the next night. Leigh takes care of EVERYTHING! Registration, inspection, and easy credit approval! I couldnt be happier with my experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience
I went to Electra with my tail between my legs. Pulled in as my car broke down. I had my down payment in hand however late in the day with four kids in the lobby. Here came LEE to save the day. She made sure to help me get into the most logical van and made sure to get us home safely. She thought of every possible way to make sure the kids had a nice time while we searched possibilies. Snacks and TV all the while interacting with them and my fiancé and myself. Down to earth and helpful. We signed for our van but it did not stop there. She messaged me when to get a vin check with that reminder during stressful times made the difference. She took care of my family and I am happy my Google led me to the rite place when my car acted up and I put in for the closest buy here pay here. Thanks to LEE who made this possible.
Awesome experience
I went to Electra with my tail between my legs. Pulled in as my car broke down. I had my down payment in hand however late in the day with four kids in the lobby. Here came LEE to save the day. She made sure to help me get into the most logical van and made sure to get us home safely. She thought of every possible way to make sure the kids had a nice time while we searched possibilies. Snacks and TV all the while interacting with them and my fiancé and myself. Down to earth and helpful. We signed for our van but it did not stop there. She messaged me when to get a vin check with that reminder during stressful times made the difference. She took care of my family and I am happy my Google led me to the rite place when my car acted up and I put in for the closest buy here pay here. Thanks to LEE who made this possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service from Leight
Me and my husband bought a 2010 honda crv from here and so far the car is great we even brought the car in to fix a back light that went out and they took care of it. Leigh went above and beyond in helping me and my husband. She was freindly and orginized. All of their cars are clean and well tooken care of. Little room with negotating car price but they do put in alot of work in their cars.
Great service from Leight
Me and my husband bought a 2010 honda crv from here and so far the car is great we even brought the car in to fix a back light that went out and they took care of it. Leigh went above and beyond in helping me and my husband. She was freindly and orginized. All of their cars are clean and well tooken care of. Little room with negotating car price but they do put in alot of work in their cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT!
I was to quick to judge this place on my last review. HUGE help. They go all the way to help YOU. Impressed, and very happy with the out come. 1000% check this place out.
GREAT!
I was to quick to judge this place on my last review. HUGE help. They go all the way to help YOU. Impressed, and very happy with the out come. 1000% check this place out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor Service.
Never got back to my emails after talking about buying the car. Never got a update about the loan after sending more than 1 email. Save your self the time and aggravation of being ignored. Just by being ignored shows the customer service is poor. My opinion they don't care about their customers.
Poor Service.
Never got back to my emails after talking about buying the car. Never got a update about the loan after sending more than 1 email. Save your self the time and aggravation of being ignored. Just by being ignored shows the customer service is poor. My opinion they don't care about their customers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase