BMW of Riverside

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
146 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 19, 2020

    Anthony treated me great . Gave me a loaner car , told me my options. Did only work that was covered by warranty, was not pushy, and kept me up to date.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    Many thanks (again) to Travis and the team at BMWR. They even picked up our i3 and delivered it back (thanks Reina). Super easy! Thanks again guys.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 16, 2015

    I saw this car on cars.com and talked with one of their salesmen, Gil. He was great to work with. I put a down payment over the phone and flew in the next... day from out of state to pick up the vehicle. Gil was kind enough to pick me up at the Ontario airport and take me to the dealership. The used vehicle was thoroughly cleaned. The service was great. I felt like I was the only one buying a car-being treated with great respect and patience. It only took about 45 minutes to do all the paperwork and I was off to drive my vehicle home. I would highly recommend buying through BMW of Riverside.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 2, 2020

    Every worker in the dealership is very friendly and helpful. I give them 5 star ⭐️. Anyone want to buy a new car can go there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2020

    My service advisor Justin Christian was very attentive, professional and trustworthy. For example, he provided prompt and accurate updates to the progress... of vehicle maintenance. He is n asset to the service department. I also noted that all of the employees I encountered were very professional and courteous. My grade for the dealership is an A .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2019

    Mr. Jose Meza is the reason I continue to service my vehicle at BMW of Riverside. He is the only person I trust with the maintenance of my vehicle, without... exception. His integrity and expertise make the process less stressful. If you are looking for someone to help keep your car in top shape and will always give you direct and honest advice with quality customer service, then I urge you to ask for him and you will not regret it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2019

    The sales team (Jesse Meza and his manager John)took care of the business efficiently and professionally. They made us feel at home as well. The service... people even helped fill out rebate form (which we didn't get at another dealership) and offered better price than we expected. Thank you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2019

    Oscar and John were great at helping me get my dream car! Really nice people and does not take clients for granted.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 23, 2019

    I have been buying and using Riverside BMW for more than a decade. This is my second BMW. They treated me right for both cars-buying and service. I live... closer to other BMW dealerships and have tried them. Riverside is always better!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    Jose Mesa has been my Service Advisor for years. He is knowledgeable, honest and straightforward. He made the right recommendations, but always respected... my choice. It is rare to find a Service Advisor so helpful. Now my car is happy and so am I. Thank you Jose! To many more years ahead.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews