Lexus of Chester Springs

Contact seller

Select a Salesperson (optional)

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

4.8
(197 reviews)
Visit Lexus of Chester Springs
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Service Sales
Monday 8:00am–6:00pm 8:30am–8:00pm
Tuesday 8:00am–6:00pm 8:30am–8:00pm
Wednesday 8:00am–6:00pm 8:30am–8:00pm
Thursday 8:00am–6:00pm 8:30am–8:00pm
Friday 8:00am–6:00pm 8:30am–8:00pm
Saturday 8:00am–4:00pm 8:30am–5:00pm
Sunday Closed Closed
New (610) 590-5158 (610) 590-5158
Used (610) 590-5161 (610) 590-5161
Service (610) 590-5159 (610) 590-5159

Inventory

See all 33 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2016.
Lexus of Chester Springs has been a part of the Chester County community since April 2006! We have been an "Elite of Lexus" Store for 7 years in a row by excelling in Sales Service and Parts! Along with our state of the art facility enjoy a Service Lounge with Hot/Cold Beverages and Snacks Flat-screen TVs a Fireplace Children's Playroom Business Center and free Wi-Fi! Once you are a member here at Lexus of Chester Springs enjoy complimentary car washes and pick-up/drop-off with loaners for services! Come see what we are all about here at Lexus of Chester Springs!

Service center

Phone number (610) 590-5159

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.8
(197 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Lexus of Chester Springs from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

I did not buy my Lexus from here but I visited for all of...

I did not buy my Lexus from here but I visited for all of my service appointments. The staff is professional and I never had a problem after any of my routine service visits. Rental cars were facilitated for me with no hassle.

Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lexus of Chester Springs Team

5.0

The whole experience was great !

Jeremy was fantastic to work with. Very knowledgeable about the vehicles and took the time to understand what i really needed in terms of options. And then was very patient as i tried to decide which NX to choose. He went the extra mile in calling my insurance company the next day and even retrieved something I left in my trade

Dealer response

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, The Lexus of Chester Springs Team

5.0

I will never take my car anywhere else

Excellent service from well qualified techs. Service reps are courteous and helpful. All facets of service explained in an understandable manner. I will never take my car anywhere else.

Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Thank you for choosing Lexus of Chester Springs' Service Department.

4.6

Friendly, personalized service

Friendly and knowledgeable staff. Craig was easily available by phone for questions and very accommodating. He came in on his evening off to finalize the sale!

5.0

Incredible Service

I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!

4.5

Great service!

I took my car to the dealership for the Takata airbag recall and an oil change and I was very pleased with how quick the process was. My car was finished in three hours. Everyone I talked to was friendly and made the process simple and easy.

Dealer response

Lenny, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Lexus of Chester Springs' Service Department.

1.0

Horrible customer service

My 2015 Lexus said "traction control off, see dealership." I immediately took it to the dealership and it was there for 3 days. I barely got any updates, but eventually was told that it was the water pump. I went to pick up my car and not even 100' down the road it slammed into emergency break and the computer would not allow me to shift to neutral to even have someone push me to the side of the road. It was extremely scary and dangerous. They did not seem too concerned and still do not know the issue.

5.0

Driving My First Lexus!

From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and the knowledge of staff was amazing. When Garrett did an overview of my new car he was extremely helpful. I look forward to doing business there again!

5.0

Steve V- Excellent Customer service !

i had an awful experience from a different dealership. After bringing my vehicle to Lexus of Chester springs and working with a Steve V, my mindset about dealerships in general was turned completely around. Steve went above and beyond to make sure I had a positive experience and that everything was taken care of the right way. This dealership has integrity which is hard to come by these days. I will be returning for any future service needs. Thanks steve!

5.0

Great Expectations........Met!!!!

I'm just in the "middle" of my research. They have been helpful, responsive, and patient as I go through my process. Would definitely recommend then to anyone looking for Lexus, new or used!

Read all 197 reviews