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Auto Outlet of Tacoma

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)
Visit Auto Outlet of Tacoma
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 11:00am–6:00pm
Sunday 11:00am–5:00pm
(877) 553-0036 (877) 553-0036

Inventory

See all 33 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2017.
As a premier Washington dealer we have a huge selection of used vehicles from which to choose. Auto Outlet of Tacoma online and offline customers enjoy special vehicle offers every day. We offer service & parts an online inventory and outstanding financing options making Auto Outlet of Tacoma the preferred dealer for Auburn Buckley Dupont Enumclaw Federal Way Gig Harbor Issaquah Kent Lakewood Olympia Puyallup Renton Seattle Spanaway Sumner Tacoma University Place and Yelm buyers. Ready to set up a test drive? Visit our Tacoma dealership in Tacoma WA today!
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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought a used truck from them, great experience!

Bought a used truck from them, great experience! Since I was from Wisconsin, they provided pics and video’s per my requests. Truck was delivered (from transport) and there was no surprises with the vehicle condition or how it ran.

Bought a used truck from them, great experience!

Bought a used truck from them, great experience! Since I was from Wisconsin, they provided pics and video’s per my requests. Truck was delivered (from transport) and there was no surprises with the vehicle condition or how it ran.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike Jr and Dan helped me out with my purchase and I

Mike Jr and Dan helped me out with my purchase and I couldn’t be more pleased with the Treatment that I received. Thanks guys

Mike Jr and Dan helped me out with my purchase and I

Mike Jr and Dan helped me out with my purchase and I couldn’t be more pleased with the Treatment that I received. Thanks guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Defective and unsafe vehicle sold here.

I bought a truck that has faulty airbag sensor light on. They refuse to fix it. Bad customer service. They are refusing to take of a known problem on the truck.

Defective and unsafe vehicle sold here.

I bought a truck that has faulty airbag sensor light on. They refuse to fix it. Bad customer service. They are refusing to take of a known problem on the truck.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick In/Out w Trade-In

Mike Jr. gave me a great trade in value and set me up with a newer car and small loan. Low pressure and clean cars.

Quick In/Out w Trade-In

Mike Jr. gave me a great trade in value and set me up with a newer car and small loan. Low pressure and clean cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure sales

Everyone was very nice and I would have gave them a 5 stars. Their truck was missing the Stock Rear view mirror at the time of the test drive they said they had ordered it. I signed all the paperwork for just the truck came back the next day to pick it up and it had a Small generic rear view mirror in its place. And it took over a month to get the plates. Still waiting for the title And I paid cash.

No pressure sales

Everyone was very nice and I would have gave them a 5 stars. Their truck was missing the Stock Rear view mirror at the time of the test drive they said they had ordered it. I signed all the paperwork for just the truck came back the next day to pick it up and it had a Small generic rear view mirror in its place. And it took over a month to get the plates. Still waiting for the title And I paid cash.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Five Star Customer Service

Buying a used vehicle is always a time consuming stressful event. My car, your car, financing, insurance, inspection. At Auto Outlet, it was a very pleasant experience from start to finish. A couple of things that needed attention got fixed quickly. I felt they were fair, responsive and reasonable.

Five Star Customer Service

Buying a used vehicle is always a time consuming stressful event. My car, your car, financing, insurance, inspection. At Auto Outlet, it was a very pleasant experience from start to finish. A couple of things that needed attention got fixed quickly. I felt they were fair, responsive and reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't go here

Bought a car and parts need replacement the next day. They first were nice but after coming back about another part, they wouldn't even hear me out and refused to help and I was asked to leave, they also screamed and argue which is not good business at all.. Terrible customer service.

Don't go here

Bought a car and parts need replacement the next day. They first were nice but after coming back about another part, they wouldn't even hear me out and refused to help and I was asked to leave, they also screamed and argue which is not good business at all.. Terrible customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest, helpful, no pressure experience.

Jason was very helpful, knowledgeable, and patient throughout the entire process. Ultimately, I didn't purchase here but I liked working with Jason.

Honest, helpful, no pressure experience.

Jason was very helpful, knowledgeable, and patient throughout the entire process. Ultimately, I didn't purchase here but I liked working with Jason.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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straightforward, efficient, knowledgeable

Really enjoyed working with Bob. His knowledge about cars was excellent. He answered all my questions, was efficient and I appreciated his no-nonsense approach. I would shop here again.

straightforward, efficient, knowledgeable

Really enjoyed working with Bob. His knowledge about cars was excellent. He answered all my questions, was efficient and I appreciated his no-nonsense approach. I would shop here again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Contact: Are you out there?

Never contacted me. I am 383 miles away, so maybe they thought it would be a waste of time. It was a waste of mine.

No Contact: Are you out there?

Never contacted me. I am 383 miles away, so maybe they thought it would be a waste of time. It was a waste of mine.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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