Reviews
There friendly, and courteous.
There friendly, and courteous. There efficient and get the job done .Thank you for a good job 👍 🇺🇸
There friendly, and courteous.
There friendly, and courteous. There efficient and get the job done .Thank you for a good job 👍 🇺🇸
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you had a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support! Regards, Bianca White General Manager bwhite@premiertoyota.com
I would highly recommend this dealership!
I would highly recommend this dealership! We had a great experience and love our vehicle! Very knowledgeable and friendly staff!
I would highly recommend this dealership!
I would highly recommend this dealership! We had a great experience and love our vehicle! Very knowledgeable and friendly staff!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jackie, Thank you for the 5-star review! We appreciate you taking a moment to share your kind words and feedback. Congratulations on the vehicle purchase! Regards, Bianca White General Manager bwhite@premiertoyota.com
Love this place!
Love this place! Great people, great service! I will continue to have my Toyota serviced here.
Love this place!
Love this place! Great people, great service! I will continue to have my Toyota serviced here.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the awesome review, Doug! We're thrilled to hear you love our service and team. Your continued trust in us for your Toyota is greatly appreciated. Looking forward to seeing you again! Regards, Bianca White General Manager bwhite@premiertoyota.com
Salesman Daniel Smith was extremely rude to me and my
Salesman Daniel Smith was extremely rude to me and my family. Apparently, they think high pressure tactics are OK. We will never buy a car from them again.
Salesman Daniel Smith was extremely rude to me and my
Salesman Daniel Smith was extremely rude to me and my family. Apparently, they think high pressure tactics are OK. We will never buy a car from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Salesman Daniel Smith was extremely rude to me and my
Salesman Daniel Smith was extremely rude to me and my family. Apparently, they think high pressure tactics are OK. We will never buy a car from them again.
Salesman Daniel Smith was extremely rude to me and my
Salesman Daniel Smith was extremely rude to me and my family. Apparently, they think high pressure tactics are OK. We will never buy a car from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
On behalf of Premier Toyota, we are so sorry to hear about your experience with us. At your earliest convenience, could you please give our New Car Sales Manager a call to further discuss this matter? His direct line number is 440-985-6174. We look forward to speaking with you soon.
This review is for your service manager Russ who was
This review is for your service manager Russ who was extremely rude and condescending when I brought my 2025 Camry in bc the paint protector is peeling. I bought the car here in August. Russ insisted that it is peeling bc of damage. There was no damage causing this to happen and it should be covered under warranty. If I could give you 0 stars I would!! Russ was more worried about his service department having to pay for this than listening to me leaving me frustrated, very angry and disappointed! I will not be back and will not buy another car here.
This review is for your service manager Russ who was
This review is for your service manager Russ who was extremely rude and condescending when I brought my 2025 Camry in bc the paint protector is peeling. I bought the car here in August. Russ insisted that it is peeling bc of damage. There was no damage causing this to happen and it should be covered under warranty. If I could give you 0 stars I would!! Russ was more worried about his service department having to pay for this than listening to me leaving me frustrated, very angry and disappointed! I will not be back and will not buy another car here.
- Customer service —
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
On behalf of Premier Toyota, we are so sorry to hear about your experience with us. At your earliest convenience, could you please give our Service and Parts Manager a call to further discuss this matter? His direct line number is 440-985-6120. We look forward to speaking with you soon.
Thank you Tariq for taking such wonderful care of me.
Thank you Tariq for taking such wonderful care of me. Your easy going personality really made me feel so comfortable--you treated me like family. I love my new 2025 Camry! I appreciate you and Kayla taking the time to walk me through the purchase process and for explaining all of the cool features of my new car to me in easy to understand terms. You are the best and I would highly recommend you to anyone who is interested in buying a car.
Thank you Tariq for taking such wonderful care of me.
Thank you Tariq for taking such wonderful care of me. Your easy going personality really made me feel so comfortable--you treated me like family. I love my new 2025 Camry! I appreciate you and Kayla taking the time to walk me through the purchase process and for explaining all of the cool features of my new car to me in easy to understand terms. You are the best and I would highly recommend you to anyone who is interested in buying a car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are ecstatic to hear about your experience with Tariq & Kayla. We appreciate you taking a moment to share your kind words and remarks. Congratulations on the vehicle purchase!
Tariq has experience which is needed for this type of
Tariq has experience which is needed for this type of purchase. I would go to him for any future needs or follow ups
Tariq has experience which is needed for this type of
Tariq has experience which is needed for this type of purchase. I would go to him for any future needs or follow ups
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review. At your earliest convenience, could you give our Sales Manager a call? We would love to discuss your experience and learn what we could have done differently to earn that 5th star. His direct line is 440-985-6168. We look forward to speaking with you soon!
A little slow on request response, but did address my
A little slow on request response, but did address my questions Very good. Better than most!
A little slow on request response, but did address my
A little slow on request response, but did address my questions Very good. Better than most!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the review. At your earliest convenience, could you give our Sales Manager a call? We would love to discuss your experience and learn what we could have done differently to earn that 5th star. His direct line is 440-985-6168. We look forward to speaking with you soon!
Jenny was an outstanding sales associate.
Jenny was an outstanding sales associate. She was very knowledgeable and professional. We did not feel rushed or pressured. Overall, a great experience.
Jenny was an outstanding sales associate.
Jenny was an outstanding sales associate. She was very knowledgeable and professional. We did not feel rushed or pressured. Overall, a great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are ecstatic to hear about your experience with Jenny. We appreciate you taking a moment to share your kind words and support. Congratulations on the vehicle purchase!