Toyota Chula Vista

Great service, nice personnel and very welcoming. Daniel, the assessor went out of his way to help and make me feel heard and understood and help me throughly understand the process. Only downside, they don’t make appointments to have your worked on while waiting, it has to be dropped off and later picked up but they had my car ready at the time promised. Thank Daniel!

Service advisor was helpful and friendly, however had an appointment scheduled at 1030 and the car was not ready until 1700 for a routine oil change. Would recommend a better system for prioritizing actual appointments or lighten the amount of appointments made. So that people are not wasting their time.

Working with Annie Garcia was great! She was polite , helpful, and professional during our buying process, I would recommend my friends to her and the dealership.

Surprisingly outstanding! My 2014 Tundra needed a lot of work, parts had to be ordered so dropped off Wednesday pick up Friday. Javier rented me a car at Enterprise to get around with. I've never seen my engine this clean. The crew went above and beyond not to just do the work but cleaned my engine to look almost like new. I was blown away! Great job.

Definitely not the Toyota service I am accustomed to. The service rep was condescending. Instead of listening to my concerns, he continually interrupted. It took 3.5 hours to complete a scheduled single tire replacement. At hour 2 I checked on the status of my vehicle and the service rep implied it was my fault for scheduling it at lunch time.

They did my 80,000 mile check and fixed a display issue. They did a fabulous job.

Carlos met me at my car and told me that it would be a quick job. In less than half an hour I was back on the road. He was very polite and friendly.

Service advisor Daniel Fabian was very professional and had excellent customer service and answered all my questions, one hundred percent recommended, facilities were clean, water was provided and comfortable seating in the waiting lobby.

Not much better explain about financial work. So I got pretty annoying paperwork I realized when I back to home.

Mario Carrillo Toyota Chula Vista. He was very knowledgeable, dependable, trustworthy and helpful to the customers.Clean amenities and people are kind and friendly. Thank you