Jay Auto Sales

3.8 out of 5 3.8
Rectangle 48
Sales 9:00 AM - 7:00 PM

Jay Auto Sales Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2013

Welcome to Jay Auto Sales,

...


Your Tucson dealer, serving for 22 proud years.

Our clients have high expectations for their vehicles, and equally high expectations about the dealership professionals who serve them. Jay Auto Sales is widely recognized to be among the best in quality, reliability, value and customer satisfaction in both sales and service.

"When you're ready, come on by for a test drive!"

Reviews

3.8 out of 5 3.8
35 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 26, 2019

    I BOUGHT A 2006 FORD F250 SUPER DUTY TRUCK. TRUCK WAS IN GOOD CONDITION ON VISUAL INSPECTION. WITHIN ONE MONTH IT TOSSED THE SERPENTINE BELT. THE NEXT... MONTH IT HAD A CRACKED WATER COOLER LINE. NOW THIS MONTH IT HAS A CRACKED EGR AND CRACKED HEAD GASKET. WHITE SMOKE ALL THE THINGS YOU DON'T WANT TO SEE IN A 5 MONTH OLD TRUCK. I BOUGHT AT THE TIME A HIGHLY RECOMMENDED INSURANCE FROM A SECOND HAND DEALER THAT THEY SAID WOULD TAKE CARE OF POWER TRAIN ECT! WELL GUESS WHAT THEY WON'T COVER ANYTHING> CRACKED HEAD'S APPARENTY NOT PART OF A POWER TRAIN APPARENTLEY THE POWER TRAIN IS NOT PART OF THE POWER TRAIN! I'M NOT TOTALY SURE THAT JAY AUTO SALE KNEW THAT THIS WAS A LEMON BUT MY GUT SAYS YES IT NEW WHICH IS WHY THEY PUSHED THE INSURANCE. I TRIED TO CONTACT THE OWNER OR THE MANAGER AND GOT A BIG OLE THEIR NOT HEAR AFTER SAYING WHY I WANTED TO TALK TO THEM/ IT WILL TAKE ME 12K TO TAKE CARE OF THE PROBLEM. I JUST MANAGED TO TALK TO JAY WHO CLAIMS THEY DO NOT STAND BY THEIR RECOMANDATION TO STAND BY THE AFTER MARKET INSURANCE THEY PUSH ON YOU . TOTALLY A FRAUD SOLD ME A LEMON SOLD ME A POLICY IN CASE THEY SOLD ME A LEMON NONE OF IT IS THEIR FAULT IMAGINE THAT!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2019

    My wife and I were looking for a late model Toyota Camry with low miles. We went from the East side of town to the Auto Mall. All we were shown were 2018... Camrys with over 30,000 miles! And for a proud asking price (especially Toyota!) While we were in one of their showrooms with a salesman, my wife found what appeared to be a really good deal, on her phone, at Jay Auto Sales. I feared it may have been a little fly by night outfit, but we drove there to take a look. The property is actually very nice and modern, with a professional atmosphere. There was absolutely no pressure to buy. In fact, as I began to talk my wife into test driving a car; Dave the sales professional, actually began to try to talk me out of it! "Wait for the car with all the options you are looking for," he said. Long story short, this was the best used car buying experience I've ever had! We ended up with an immaculate 2016 Camry with 22,500 miles on it. And for $8,000 under what the big dealers were showing us... The deal was great. The experience was wonderful, and the staff superb (including the owner.) They even gave us a documented IOU for the promises they made to us... like tinting the windows for free, among other things. I highly recommend Jay Auto Sales! (and I am a critical and discerning consumer) Godspeed!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 9, 2018

    I have the best car buying experience with Jays. Friendly staff asked me what I was looking for got me exactly what I wanted. Robert got me approved right... away. They were very patient with my situation. Thank you guys for helping me I love my Altima ¿¿¿¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 4, 2019

    After purchasing a 2006 work truck from Jay's I was absolutely amazed at their service policy. The AC was weak and I took it back and not only did they... give me an whole new AC system they were so helpful and courteous through the entire process. I would highly recommend them to my friends and family.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    February 24, 2019

    I got only one key for my car, no discount on car key, high price, they gave me spare tire which is of other car and of no use. I will never recommend... anyone for this dealership, better to buy from any other place.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2018

    I watched this vehicle for more than a week as I moved from Florida to Tucson. Having done quite a bit of homework this one was low mileage good deal,... good color, great condition. But the AC was weak after purchase and Jay's had the system serviced and its cold as ice now.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2017

    The salesman was awesome - he was professional and knowledgeable. He was honest and straightforward with everything. The entire process was very pleasant... and quick.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2017

    We hadn't planned on buying - stopped in before lunch. But - the truck was right there! His dream truck. Husband is diabetic so I was concerned with... him not being able to go get something to eat if he needed to (last car buying experience at a dealership? 4.5 hours!!) They said it would only take about 1 hr but it didn't - it was much quicker than that. AND they offered to share their pizza they had ordered with us if needed. Got a great deal, a great vehicle, and left not feeling the LEAST bit remorseful due to high pressure sales! No pressure at all....if we bought great, if not, that's OK, maybe we can find something another time. That was the attitude! Robert was wonderful, Jay was very pleasant (I didn't realize he was the owner until he said his name - no paper towels in the ladies' restroom so I told him and he went and got it taken care of right away!) The OWNER.) I love giving places/people like that my business! Please check them out!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2017

    Dylan was an outstanding! Very kind and helpful! I recommend Jays auto!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 2, 2017

    Found my 2014 Buick Verano affer first thinking about going to Carmax. Glad I didn't because the monthly payments would have been waaaay more than I could... afford. Luckily I found the exact same car at Jays Auto Sales. Went down there and Arash already had the car waiting for me to test drive which was awesome. Car had a few things that needed fixing right away (A.C., oil change, rearview mirror) but Arash promised me that he would take it to the Buick dealership that day and it should be ready by tomorrow. And it was! Financing was never easier. It did take longer than expected because I was flat broke and couldn't put a down payment on the car, but Arash worked all day and called me before they closed to tell me that I was approved for financing for the vehicle with no down payment! Best of all, my monthly payment was a LOT lower than I thought it was going to be and the interest was lower as well! Went in the next day, signed the paperwork, then they detailed the car, gave me the fob, and I was driving it off the lot! Have had the car for a little over a week and have noticed a few other things that needed fixing, but went back to Jays and spoke with Jay personally and he went out to the car with me and listened and wrote down everything I told him that was wrong with the vehicle. Then he gave me a card to his mechanic and told me to call him and set up an appointment. Also the car still has a powertrain warranty so I'm going to call them and see exactly what it covers first before I take it to Jays mechanic first, just to be on the safe side. But honestly I would say if you are trying to finance a good quality used car, start here at Jays Auto Sales. They will do their best to make sure you leave that day with a car that you like! And they have great customer service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words Andrew we really do appreciate it. If you ever have any questions we will be here to help. Thank You Arash

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