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Rob and kim helped get me into a used 2008 Passat with an extended warranty, which I've used, and the service was great getting me into a loaner durin...g the extended repairs. The sale price was unbeatable anywhere around, but I went here because my parents and brother have had cars from here and we've all had a great experience overall.
No help here,I'll take my business to a dealer that knows more about the cars they sell,I've heard that service is sketchy here also to say the least
Absolutely terrible service. I brought my car in for warranty work (3rd time I’ve had to bring it) and something that was supposed to take a day took ...a week because they accidentally broke my windshield and had to replace it. This isn’t the first time they’ve told me it would be ready in a day and it’s taken significantly longer. I don’t usually write any reviews, let alone negative ones, but I hope this helps someone to avoid a negative experience. I live 5 minutes away from this place and I’ll be driving way out of my way to the next closest VW dealer for service in the future.
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