Volkswagen of Orchard Park

1.0 out of 5 (1.0) 20 reviews

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Reviews

1.0 out of 5 1.0
20 lifetime reviews.
  • June 30, 2015

    Rob and kim helped get me into a used 2008 Passat with an extended warranty, which I've used, and the service was great getting me into a loaner durin...g the extended repairs. The sale price was unbeatable anywhere around, but I went here because my parents and brother have had cars from here and we've all had a great experience overall.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 16, 2018

    No help here,I'll take my business to a dealer that knows more about the cars they sell,I've heard that service is sketchy here also to say the least

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 1.0 out of 5
    October 30, 2017

    Absolutely terrible service. I brought my car in for warranty work (3rd time I’ve had to bring it) and something that was supposed to take a day took ...a week because they accidentally broke my windshield and had to replace it. This isn’t the first time they’ve told me it would be ready in a day and it’s taken significantly longer. I don’t usually write any reviews, let alone negative ones, but I hope this helps someone to avoid a negative experience. I live 5 minutes away from this place and I’ll be driving way out of my way to the next closest VW dealer for service in the future.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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