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European Motorcars

(98 reviews)
Visit European Motorcars
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–5:30pm 7:30am–5:30pm
Tuesday 9:00am–5:30pm 7:30am–5:30pm
Wednesday 9:00am–5:30pm 7:30am–5:30pm
Thursday 9:00am–5:30pm 7:30am–5:30pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(860) 398-5380 (860) 398-5380

Reviews

(98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of European Motorcars from DealerRater.

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European Motorcars rocks!

Great buying experience. I was waiting for a new job offer which took way longer than expected. Paul Lapierre was patient and kept me updated on the status of the three cars i had narrowed my search to. Let me put my final choice on their lift to inspect the underside. Very upscale environment. I brought my purchase back for a quick and minor fix. They handled with no questions and even gave me a loaner to take my wife to lunch while we waited. Good people...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rob Albert

I purchased 2 vehicles this time. The quality of cars that European provides is remarkable. There is no pressure. If you are looking for simplicity buy your next car there, See for yourself! Oh yeah, They don’t suck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Had a great experience buying my first car. Paul was very helpful and willing to meet even when the dealership was closed. The car I wanted was just about spotless when I came to see it at first and then was detailed again! When I came to pick it up. Fair prices. 👍🏼

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scratched needed repair and painted

Jaime was attentive and friendly. The job was done to perfection in an hour. I was very impressed and definitely will recommend family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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To Paul Lapierre

On October 14th 2019 my wife and I were looking all day for a nice used car.Our final stop would be European Motors.My wife was looking at a Jeep Cherokee from there.So on our way home my wife had called the dealer but they were closed so Paul Lapierre was texting my wife back and forth so we ended up stopping there on our way home from a long day.Pail had met us at the dealer and we took 2 jeeps for test drives and fell in love with 2016 Jeep Cherokee that we ended up buying it from European motors.We picked the vehicle up on October 14th and it looked like a new vehicle.I met the owner great customer service Mike at the service dept.desk.and Pail who did a great job.I liked him from the start and very friendly and great customer service.I work at Home Depot and I liked the customer service Paul gave yo my wife and I.Great job😃😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful experience

Easily the best car buying experience I've had. Tommy and Paul were wonderful to work with - informative, transparent, honest and fair. It's clear European Motorcars seeks to build a strong relationship with their customers and has their best interests in mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy

Excellent service!! I use European for all my service. Mike in the service department is excellent, courteous and friendly with a great personality. He is always helpful and is very accommodating he will go the extra length to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gregor

Great dealer, good price very nice employees. Recommend to anyone. Lots of cards to choose very quick with paperwork I’ll pick up a car next day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Debra

Excellent experience! Vinny and Paul great to work with. Highly recommend. Great cars to chose from. This is the second car we have purchased. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep rubicon Hard rock

Outstanding customer service. I’m unable to speak and they made the process seamless. Paul was extremely helpful and answered every question we had. Sadly their vehicle was outside of the factory bumper to bumper warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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