Reviews
I'd love to say that my purchasing experience was
I'd love to say that my purchasing experience was awesome. My rating is based on the lack of communication. I've tried multiple ways to communicate. The first time I sent a message from the cars.com site. Then I called and left a message that didn't get returned. At the bottom of one listing a made a online offer and finally I sent a message on facebook market place. I never got a response from anyone. I'm still interested in the car so hopefully I can amend this survey with a more positive one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible experience.
Terrible experience. Waste of time on top of it. I could tell right off the bat, the owner was no good from the way he spoke to the words he'd use such as "buddy" and "my friend."... Al, you are less unique than a dime-a-dozen. There's a reason people like you move to places like that, a reason why you yourself are in debt. When your business is finally raided and you are looked at and investigated for fraud, remember this review, because I'm the one behind it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This place is more junkyard than dealership.
This place is more junkyard than dealership. The vehicle I was looking at had no tailgate, bald tires, no radio,busted windshield, no state inspection and was junk. Wasted my time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
If something is not there your looking for
Ive bought 2 vehicles from them in 2019 and both are running well an 06 lifted F-150 and an 04 Dakota club cab both 4x4....................great people to deal with, i will be looking for a heavier dut truck soon and will go back to them .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
go see chris
chris and al hooked me up, only issue is that it was way out in the country, my car still running good now, i got a 17 chevy malibu clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
in and out easy process
man oh man where to start, i surely did read all the reviews but i must say my exprience wasnt as bad as these reviews, chris jones was very quick to get me approved and they got me up out of there nice and easy
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m very happy with car Would recommend to anyone
I’m very happy with car Would recommend to anyone looking to buy a new vehicle 🚗
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Way too many horrible reviews.
This many bad reviews scared me off. I saw a vehicle I was interested in but so many people that said “Don’t do it! Go somewhere else” they can’t all be wrong.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Go anywhere else
Cheap cars They are all damaged and worthless. Don’t waste your money. The owner and his staff are bad people. They do not support the warranty. It covers nothing
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Warranty not honored
I purchased a vehicle from Ellis Auto with 6 months 6,000 mi warranty. The warranty wasn't honored. The mechanical issues has leaf to engine failure. Yet I'm left responsible.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase