Skip to main content

Ellas Auto Outlet, Inc

(144 reviews)

Reviews

(144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I'd love to say that my purchasing experience was

I'd love to say that my purchasing experience was awesome. My rating is based on the lack of communication. I've tried multiple ways to communicate. The first time I sent a message from the cars.com site. Then I called and left a message that didn't get returned. At the bottom of one listing a made a online offer and finally I sent a message on facebook market place. I never got a response from anyone. I'm still interested in the car so hopefully I can amend this survey with a more positive one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Terrible experience.

Terrible experience. Waste of time on top of it. I could tell right off the bat, the owner was no good from the way he spoke to the words he'd use such as "buddy" and "my friend."... Al, you are less unique than a dime-a-dozen. There's a reason people like you move to places like that, a reason why you yourself are in debt. When your business is finally raided and you are looked at and investigated for fraud, remember this review, because I'm the one behind it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 3 found this review helpful. Did you?
Yes No

This place is more junkyard than dealership.

This place is more junkyard than dealership. The vehicle I was looking at had no tailgate, bald tires, no radio,busted windshield, no state inspection and was junk. Wasted my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

If something is not there your looking for

Ive bought 2 vehicles from them in 2019 and both are running well an 06 lifted F-150 and an 04 Dakota club cab both 4x4....................great people to deal with, i will be looking for a heavier dut truck soon and will go back to them .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

go see chris

chris and al hooked me up, only issue is that it was way out in the country, my car still running good now, i got a 17 chevy malibu clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

in and out easy process

man oh man where to start, i surely did read all the reviews but i must say my exprience wasnt as bad as these reviews, chris jones was very quick to get me approved and they got me up out of there nice and easy

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 3 found this review helpful. Did you?
Yes No

I’m very happy with car Would recommend to anyone

I’m very happy with car Would recommend to anyone looking to buy a new vehicle 🚗

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Way too many horrible reviews.

This many bad reviews scared me off. I saw a vehicle I was interested in but so many people that said “Don’t do it! Go somewhere else” they can’t all be wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 16 found this review helpful. Did you?
Yes No

Go anywhere else

Cheap cars They are all damaged and worthless. Don’t waste your money. The owner and his staff are bad people. They do not support the warranty. It covers nothing

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 6 found this review helpful. Did you?
Yes No

Warranty not honored

I purchased a vehicle from Ellis Auto with 6 months 6,000 mi warranty. The warranty wasn't honored. The mechanical issues has leaf to engine failure. Yet I'm left responsible.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
8 people out of 9 found this review helpful. Did you?
Yes No