Reviews
Write a reviewGreat staff and experience!
We came in after shopping around looking for the right car for our family of 5 and Michael and Jamie were quick to help us. We found what we liked and let them know we would be taking it to be inspected the following morning. They had it ready for us to test drive and take to our mechanic and while that happened inspected our trades. They gave us an amazing deal on our trades and even threw in some extra equipment for the car. I also had a set payment in Mind and they kept it under that amount. Michael was honest about everything from the get go and we have been very pleased with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience!
I went in on a snowy Saturday last weekend looking for a truck. Michael was the best!!!! He had no hesitation getting out into the snow, cleaning trucks off to test drive. He wouldn’t let me buy a truck with out driving it first! Super stand up guy. He has tons of experience and heart in the business. A couple hours later I had a new truck! Thanks guys! Check them out! Don’t let the construction in front of them detour you somewhere else! START HERE!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good car. Great service. Easy process
Needed a newer car and stopped at Auto Warehouse. Met Michael and found a better vehicle than I expected. They worked with me on the price, down payment, and monthly terms. Cool people. Nice cars. Definitely recommend shopping at Auto Warehouse for a used vehicle. Thankful, grateful customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Regretting
Be aware that before resolving buyer complaints, they will make you sign a form saying you will not post a negative review. I know this from personal, very unpleasant experience with Ryan. Their ratings are skewed. Never again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Unfortunately, we cannot further help your situation without more information. We are regretting your experience was less than 5 stars but if you would like to call us, we will further investigate and evaluate your situation.
Great people. Great trucks. Great service.
I recently just financed my first vehicle from here, and couldn't be happier with the whole experience. The buying process was quick and painless, and they worked to stay in my budget. Leah and Ryan were very knowledgeable and Pleasant to work with and they made sure that everything was top-notch. They contacted me on time and answered any questions that I had. As for the truck itself it was in very good condition and had a clean Carfax report. They did a spectacular job at detailing the interior, I was very impressed for a 10 year old truck. I will definitely be buying my next vehicle from here, and would recommend them to anyone else also. Be sure you stop here first before you go anywhere else, you won't be disappointed. Thanks again Auto Warehouse!!!! Couldn't be happier!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold me an unsafe truck
Auto warehouse sold me an unsafe vehicle that needed immediate serious repairs to make it so I can drive it. I would NEVER recommend anyone purchase a vehicle here. I recently purchased a lifted truck from Auto Warehouse at the sales price of $9000. I was told they needed to have a brake cylinder repaired before they could sell it to me. They repaired the part, and then I signed the standard "sold as is" waiver. I purchased it as is knowing that there may be a few repairs or so unseen that I'd need to have done. I took it to a mechanic to have it looked over plus an alignment and oil change. Turns out, chevy tells me that they can't align it due to extreme damage that an improper lift has caused. I then take the vehicle to 4 wheel parts. They tell me that to have the truck sitting as I purchased it and with all urgent repairs done, it'll cost me $3800!!!. The other option was to lower the truck, do safety issue repairs, and that would cost me $1800!! Since Auto warehouse had their mechanics look at the truck and repair a brake issue, they KNEW it had serious issues such as dangerously damaged ball joints, tie rod ends, etc and sold it to me anyway. To get the truck I thought I was buying at $9000, I'd have to spend another almost $4000!!. Instead, because i cant afford that, I've had to spend almost $2000 to lower and repair it...therefore not getting the truck I wanted and they led me to believe I was getting!! There is no way their mechanic didn't know. They knowingly sold me an unsafe, defective vehicle. There are a lot of dealerships out there, and I recommend everyone go look somewhere else. I trusted them and got a lemon. They claimed I never contacted them about the situation, but I had direct contact with their sales representative Matt and saved all the texts where I told him my situation.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Amazing Team and Eager to Accommodate!
Don and Ryan worked very hard to get me a rate that worked for me, as well as a down payment that didn't break the bank. At first the catalytic converter didn't work and the tires went flat over night. When I took it back they promised me they would fix it all free of cost and have me back on the road in no time. Very friendly and easy to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure sales
I have bought two cars from Auto Warehouse. The don't pressure and are very patient. I probably test drove a Dozen of their vehicles without any hassle. In my experience they are the best used car dealer in the area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, and they went the extra mile for us
Harold worked with us to find the right car for our daughter's first car. The service was great, and the prices fair!
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
My wife and I stopped by Auto Warehouse to look for a new truck. When we first arrived Harold approached us and greeted us in a timely manner. Harold provided us with a no pressure experience. He worked hard trying to find us a truck that would meet our needs. Unfortunately, we were unable to find what we really wanted. I will continue to look at Auto Warehouse and deal with Harold. Hopefully we will find a truck we like and continue a great experience that has been established. Keep up the great work Harold
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase