Reviews
Dealt with westside for over 30 years and they always
Dealt with westside for over 30 years and they always provided excellent service and friendly staff.
Dealt with westside for over 30 years and they always
Dealt with westside for over 30 years and they always provided excellent service and friendly staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Steve! We truly appreciate your loyalty to West Side GM of Berlin over the past 30 years. It’s fantastic to hear that you consistently receive excellent service from our friendly staff. We look forward to serving you for many more years to come! West Side GM Team (920) 361-5100
Always a great experience coming here.
Always a great experience coming here. Great place! Great service! Would highly recommend Westside garage.
Always a great experience coming here.
Always a great experience coming here. Great place! Great service! Would highly recommend Westside garage.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Mary, for your wonderful review! We're thrilled to hear that you consistently have a great experience at West Side GM of Berlin. Your recommendation means a lot to us. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100
Had a great experience and lots of help!
Had a great experience and lots of help! Thank you John I greatly appreciate all your help
Had a great experience and lots of help!
Had a great experience and lots of help! Thank you John I greatly appreciate all your help
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Megan! We're thrilled to hear that you had a great experience at West Side GM of Berlin and that John was able to assist you. We appreciate your kind words and look forward to helping you again in the future! West Side GM Team (920) 361-5100
I was happy that Chris worked out a price that was in my
I was happy that Chris worked out a price that was in my budget.Love my new car.
I was happy that Chris worked out a price that was in my
I was happy that Chris worked out a price that was in my budget.Love my new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad to hear that Chris was able to help you find a car that fits your budget and that you're loving it. Your satisfaction is important to us at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100
Best gm dealer and service provider I’ve ever been to.
Best gm dealer and service provider I’ve ever been to. They are clean, professional and don’t skip a beat. 10 / 10. A+
Best gm dealer and service provider I’ve ever been to.
Best gm dealer and service provider I’ve ever been to. They are clean, professional and don’t skip a beat. 10 / 10. A+
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Adam! We truly appreciate your kind words about West Side GM of Berlin. It's fantastic to hear that you had such a positive experience with our clean and professional team. Your recommendation means a lot to us! We look forward to seeing you again soon! West Side GM Team (920) 361-5100
That team is one of the best teams around.
That team is one of the best teams around. Kapper you’re a turkey!! Thanks for all you guys do.
That team is one of the best teams around.
That team is one of the best teams around. Kapper you’re a turkey!! Thanks for all you guys do.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Kaleb! We're thrilled to hear your kind words about our team at West Side GM of Berlin. We appreciate your support and are glad to provide you with great service. Don't hesitate to visit us again soon! West Side GM Team (920) 361-5100
I owned my own repair shop for 10 years and always was
I owned my own repair shop for 10 years and always was upfront and honest. Of all shops I have been to, this is what I expect. I bought new from here because the salesman Jerimy found what I wanted. Brought in for the 500mile check up and loved the staff. The shop was Friendly, honest and timely and priced fairly. Keep up the good attitude westside
I owned my own repair shop for 10 years and always was
I owned my own repair shop for 10 years and always was upfront and honest. Of all shops I have been to, this is what I expect. I bought new from here because the salesman Jerimy found what I wanted. Brought in for the 500mile check up and loved the staff. The shop was Friendly, honest and timely and priced fairly. Keep up the good attitude westside
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about Jerimy and our team at West Side GM of Berlin. It's great to hear that you had a positive experience with your new vehicle and during your 500-mile check-up. It's always our goal to maintain a friendly and honest environment, and it's rewarding to know we met your expectations. We look forward to seeing you again and appreciate your support! West Side GM Team (920) 361-5100
Everything was fantastic.
Everything was fantastic. No problems great people to deal with. Would definitely recommend to everyone
Everything was fantastic.
Everything was fantastic. No problems great people to deal with. Would definitely recommend to everyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! We're please to hear that everything was great during your visit to West Side GM of Berlin. We appreciate your recommendation and look forward to welcoming you back in the future. West Side GM Team (920) 361-5100
Dealership always good.
Dealership always good. Takes too long when you call the service department for someone to pick up. Over 5 minutes
Dealership always good.
Dealership always good. Takes too long when you call the service department for someone to pick up. Over 5 minutes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been doing business with West Side for 30 years,
I have been doing business with West Side for 30 years, overall they have done a great job. However, in this specific situation, I had to wait a lengthy amount of time for my invoice to be processed, I also waited too long in line to pay my bill.
I have been doing business with West Side for 30 years,
I have been doing business with West Side for 30 years, overall they have done a great job. However, in this specific situation, I had to wait a lengthy amount of time for my invoice to be processed, I also waited too long in line to pay my bill.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your long-standing loyalty to West Side GM of Berlin. We truly appreciate your business over the past 30 years. I understand your concerns regarding the wait time for processing your invoice and during payment. Your feedback is valuable, and we are committed to improving our services. Please feel free to reach out directly if you'd like to discuss this further. We look forward to serving you better in the future! West Side GM Team (920) 361-5100