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West Side GM

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

West Side GM Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2006

Welcome to West Side GM! We are your premier Chevrolet, Buick and GMC dealer in Berlin, WI. Let us show you around our

...

locally-owned new and used car dealership. When you first arrive, you might be surprised at our complete inventory of Chevrolet models. If you're coming in from out of town, we have what you're looking for. We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer!

"FAMILY OWNED AND SERVING THE COMMUNITY FOR 73 YEARS!"

Service

Oil, Filter Change

$27.7

Tire Rotation

$15.95

Wheel Alignment (4WD)

$69.95

Wheel Alignment (AWD)

$69.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
182 lifetime reviews. Includes reviews of West Side GM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 1, 2020

    After unsuccessfully dealing with another GMC dealer for the past 14 months for a product issue, West Side was recommended to me by a friend. "Bob" was... very friendly and knowledgeable of the persistant issue and was very confident they could address the problem. I was kept updated on the progress and was very pleased with the quality of work performed on my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Larry,I am happy to hear that our service department was able to diagnose your problem! It is nice to hear that you came to us recommended by a fri...end! We hope to see you back at our service department in the future.


    Worked with:
    Bob Hogan

    Service Director

    (4.8) 41 reviews

  • 5.0 out of 5
    January 1, 2020

    They are thorough, friendly & professional. We have worked with them for 18 years and have never had bad service. We will never use another dealership!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi!We are so thankful to have loyal customers like you! I'm happy to hear that you have great experiences with us at West Side GM and that our service... hasn't disappointed you! We are looking forward to seeing you again soon.

  • August 10, 2018

    I had new tires put on my Chevy Malibu and the entire service team was friendly and professional. They were upfront about the timeline and had an area... which allowed me to work. Highly recommend!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2019

    Easy to work with, very affordable, and comfortable waiting area. They diagnosed my problem and explained it so it made sense to me. The short drive to... Berlin was well worth it.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi,I am happy to hear that you were given excellent service from West Side GM and that you enjoyed working with both Jeff and Milena. We are thankful ...to have you are part of our West Side GM family - congrats you on your new truck, we hope you have been enjoying it!


    Worked with:
    Jeff Maldwin

    Owner/President

    (4.8) 32 reviews

  • 5.0 out of 5
    December 23, 2019

    Great service and body shop! They all did an excellent job getting the truck fixed to like new conditions. I had no suprises and they kept me updated... on the repairs.Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave us a review! I am happy to hear that you had a great experience in both our service and body shop departmen...t with Bob! We hope to see you soon in the service department for your regularly scheduled maintenance!


    Worked with:
    Bob Hogan

    Service Director

    (4.8) 41 reviews

  • 5.0 out of 5
    December 13, 2019

    I went in for my first oil change/service on a "new to me" vehicle I purchased from West Side in July. I have been more than happy with the Buick Encore... and was really impressed with the service department. I made the service appointment on line and when I arrived Bob explained the procedure for pulling your vehicle in for service. They have a very comfortable waiting area and the whole appointment lasted an hour, including tire rotation. The summary of the vehicle inspection given was very thorough. I'm really impressed! Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sue!We are happy to hear that you had a great experience with our service department! Thank you for taking the time to write a positive review. We ...are very thankful for your business and to have you as a part of our West Side GM family- we look forward to seeing you soon! We hope you have a Happy Holidays!


    Worked with:
    Bob Hogan

    Service Director

    (4.8) 41 reviews

  • 5.0 out of 5
    December 5, 2019

    They fix, explain & show what is wrong. Price was right & work on your behalf with GM. By doing that the price is less than it should be.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that you have had good experiences with our service department! Thank you for taking the time to leave a positive review! We are ...thankful for our customers like you and hope to see you again soon! Happy Holidays!


    Worked with:
    Bob Hogan

    Service Director

    (4.8) 41 reviews

  • 5.0 out of 5
    November 27, 2019

    Diane Grant & James Grant did incredible work ensuring that I found a perfect commuter that was safe and reliable and matched everything I was looking... for. I have bought multiple vehicles from them and they are phenomenal people. Highly recommended.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am happy that you had a great experience working with the Grant's! Thank you for supporting our business, and we are happy to have you as part of ou...r West Side GM family!


    Worked with:
    Diane Simenson-Grant

    Sales Consultant

    (5.0) 28 reviews

    Jim Grant

    Sales Manager

    (4.7) 20 reviews

  • 5.0 out of 5
    November 25, 2019

    staff was friendly and work was completed close to the time frame given. waiting area was clean & condiments were available. service area was also clean... & well staffed

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for supporting our business, I am happy to hear that you had a pleasant experience working with our service department! We hope to see you a...gain soon!


    Worked with:
    Bob Schetter

    Sales Consultant

    (4.9) 27 reviews

    Bob Hogan

    Service Director

    (4.8) 41 reviews

  • 5.0 out of 5
    November 14, 2019

    Good service at a fair price. Drive all the way from to valley to West Side and it is worth the trip and will continue to do so for a Sales and Service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Vandehey

    Business Manager

    (4.9) 11 reviews

    Bob Hogan

    Service Director

    (4.8) 41 reviews

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