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Used 888-237-1618 Email Dealer
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Reviews

Average Ratings

5.0
29 lifetime reviews.
  • West Side GM - Best in customer service!

    West Side GM is genuinely committed to providing the best customer service! We purchased a used Malibu and the entire process was smooth from meet...


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    West Side GM is genuinely committed to providing the best customer service! We purchased a used Malibu and the entire process was smooth from meeting with Jeff Maldwin to the finance manager. Jeff was very friendly, knowledgeable and walked through all of the details of the car, while being respectful of our time. I highly recommend this dealership for purchasing your next vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • We love West Side GM

    We have been purchasing vehicles from Westside Garage Inc. for over 15 years both on a business and personal level. From our first purchase to ou...


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    We have been purchasing vehicles from Westside Garage Inc. for over 15 years both on a business and personal level. From our first purchase to our most recent West Side has treated us well. They have provided us a level of professionalism, attention to detail and service that goes beyond measurable. We recently purchased a business vehicle and a personal vehicle. The personal purchase was very special as it was a surprise gift from my husband. Jeff Maldwin and Julia Forbeck went out of their way to make the event an extraordinary Birthday surprise for me including, at my husband’s request, placing a bouquet of roses in the counsel and it was the first thing I saw when I opened the door of the Tahoe. Finding a dealership with that personal attention to the customer experience is difficult to find today. Getting a new vehicle is a joyous event and West Side delivers. Even the paperwork and technical details are taken care of so the entire closing process is flawless. We have referred our friends to West Side and the feedback is always the same “Great Service” and “Great People”. Even though we drive from Appleton to Berlin to make our purchases, we feel it is well worth the trip to have pick-ups that are dependable and long lasting for our business, and personal vehicles we are proud to drive. It is all about how well we are treated, and West Side and its people have never failed us. Gene and Kathleen Dorn D & D Excavating and Landscape Inc.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome offer

    I came to West Side to test drive a certified pre-owned 2012 Chevy Sonic 2LT Hatchback that was listed online at an amazingly low price. Tom Hybke...


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    I came to West Side to test drive a certified pre-owned 2012 Chevy Sonic 2LT Hatchback that was listed online at an amazingly low price. Tom Hybke provided an excellent shopping experience. The car was in excellent condition, and Tom dropped his already great price on it even lower to compete with the other two dealers I was shopping. Every time one of the other dealers made me a better offer, Tom made his offer better. Tom's final offer was spectacular, but I didn't end up taking it because one of the other dealers offered me a Sonic LTZ (higher trim level), same model year, ~3,900 fewer miles, for only a few hundred dollars more. Although I didn't buy from West Side, my whole experience there was wonderful. Their competitiveness for my business helped me to get the best deal I possibly could from the dealer where I bought my Sonic.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Helpful and friendly dealership

    This is our second vehicle purchase from West Side. They are extremely knowledgeable and helpful. Their service team has always taken great care o...


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    This is our second vehicle purchase from West Side. They are extremely knowledgeable and helpful. Their service team has always taken great care of us over the years. I highly recommend this dealership and will continue getting all of our vehicles serviced here.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Service rocks!

    Jeff Kapp and his team in the service department are great. They took care of the issues that I had, changed the oil and had me on my way in a tim...


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    Jeff Kapp and his team in the service department are great. They took care of the issues that I had, changed the oil and had me on my way in a timely fashion. While I was there I worked in their very clean and nice waiting area. I will make the 20 min drive from Oshkosh to service my Equinox!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Top Notch Service Department at West Side GM!

    We purchased a used vehicle from West Side GM and continue to have them perform the regular service on it. Their service team always listens to my...

    Dealer Response

    Thank you GB Packer Fan! We are very excited to hear about the great changes happening in our brand new state-of-the art Service Department. We wi...


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    We purchased a used vehicle from West Side GM and continue to have them perform the regular service on it. Their service team always listens to my concerns and takes care of what they need to in a timely fashion. They also have a nice, new waiting area to relax! Get your vehicle serviced here!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you GB Packer Fan! We are very excited to hear about the great changes happening in our brand new state-of-the art Service Department. We will pass the word along and look forward to seeing you and your friends in the future for all of your automotive needs!


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  • professional and laid back

    Although we didnt end up getting the vehicle the expirence was enjoyable and pressure free.

    Dealer Response

    Thank you so much for taking the time to add us to your shopping list. We appreciate the opportunity!


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    Although we didnt end up getting the vehicle the expirence was enjoyable and pressure free.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to add us to your shopping list. We appreciate the opportunity!


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  • My experience with West Side was very favorable.

    Understand that I didn't purchase a car but, what I was shown was very fine in deed. I liked the power train warranty available. (This is not offe...

    Dealer Response

    Hi Dave! We at West Side GM want to thank you for the opportunity to find the vehicle that will work best for you! Thank you for all of your kin...


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    Understand that I didn't purchase a car but, what I was shown was very fine in deed. I liked the power train warranty available. (This is not offered at other dealers) The cars I was shown were top notch mechanically and appearance ( Nice job from whom ever detailed car). My wife has special needs for seating which I later felt didn't match the car that I thought would work-out (This is no reflection on the dealer it was my choice) If they would have had a more suitable vehicle for my needs I'd have bought there in a second. Maybe still will if the right vehicle shows up on lot. A van is more to my needs I see.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Dave! We at West Side GM want to thank you for the opportunity to find the vehicle that will work best for you! Thank you for all of your kind words and please rest assured that we are working to make sure we get you into the vehicle that will meet all of your needs. We look forward to seeing you again soon!


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  • Excellent Experience

    My husband and I were shopping for a used car, specifically manual transmission. We were able to find a manual at West Side GM for a very affordab...

    Dealer Response

    Thank you for the wonderful comments about Bob Schetter and the excellent recommendation Olivia! Thank you again for choosing to drive from Waupac...


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    My husband and I were shopping for a used car, specifically manual transmission. We were able to find a manual at West Side GM for a very affordable price. Bob (salesman) was very helpful but not pushy in any way. The other staff at the dealership were very friendly and even provided toys for my son to play with while we went through the paperwork. We have been happy with the car so far and have had no issues with the vehicle. We had a little hang up transferring the plates we had onto the new vehicle, but I believe it was just a system glitch and the dealership was able to get everything straitened out. I would recommend this dealership and specifically Bob to any one in the area looking for a positive purchasing experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful comments about Bob Schetter and the excellent recommendation Olivia! Thank you again for choosing to drive from Waupaca; we look forward to your next great experience with West Side GM.


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  • We Trust This Dealership!

    We found the perfect used vehicle online, and drove up from Milwaukee to see it on a Saturday! After a painless, stress-free, no pressure experien...

    Dealer Response

    Dear Kris, Thank you so much for the wonderful comments about West Side GM. We are so happy you had a such a great experience. You satisfaction i...


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    We found the perfect used vehicle online, and drove up from Milwaukee to see it on a Saturday! After a painless, stress-free, no pressure experience... You bet, we drove it home! Bob S. was great to work with and we must say, West Side Garage was worth every mile to buy the perfect Suburban! Such a friendly, happy staff. No stiff collars and stuffed shirts at West Side!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear Kris, Thank you so much for the wonderful comments about West Side GM. We are so happy you had a such a great experience. You satisfaction is always our number one goal. Bob Schetter is very happy about your comment and is looking forward to seeing you again in the future. Thank you again!


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