West Side GM

Purchase used vehicle. Two days later noticed squeaking sound from my steering wheel. Took it back to dealer who stated they would try and find the problem.... After making an appointment they had my vehicle for 1 1/2 hours, where upon they told me they had know idea what the problem was, and that was all the time they had approved to find problem and I would have to bring it back in where they may have to charge me two hours to find problem and whatever to fix it. I understand I purchased a used vehicle but you would think they could do more for me. I feel they do not back up the vehicles they sell. I mean if you purchase a vehicle online they at least give you 7 days. Please be careful. Will not purchase again from this dealer, and do not suggest you do.

Awesome people that were patient with me on choosing me truck. Once I decided the process went really fast. I was driving my truck off the lot the same... day.

I had new tires put on my Chevy Malibu and the entire service team was friendly and professional. They were upfront about the timeline and had an area... which allowed me to work. Highly recommend!

Have been buying vehicles from Jim and Diane Grant at West Side for the last 10-15 years. When it came time to order a new Camaro that's where I went because... I knew they would get me the car that I wanted with the options that I wanted. Something that some bigger dealers weren't real interested in doing, Always feel welcome there even if is just to ask a question.

Very helpful & friendly. Very willing to answer all my questions. Diane is very helpful with questions I have about the way things work on the inside of... my car.8

Talk to Charles he’ll make your buying experience the best you’ve ever had! We never expected to end up in Berlin but so glad we did!

I have always felt that West Side has been fair and I am completely satisified with the wok they do. I have been going to them for many years and have... no complaints with their service or fees.

We have dealt with West Side since moving to Berlin in 1995. We have gotten more cars than I realize from them. The sales & service people we have dealt... with are phenomenal. I would recommend West Side to anyone..

Over the years I think we have purchased 6 or 7 new vehicles at West Side and just recently a used Buick. Jeff worked very hard for us trying to find exactly... the type of vehicle we were looking for. He touched base with us daily, keeping us updated. He found exactly what we were looking for at an auction. He brought it in and had the mechanics go through it. Also did some light scratch touch ups and put on a clear coat on the exterior as well as an entire interior cleaning. WOW! Obviously we are real happy. We have been a Customer since the 90's. I think that speaks for itself. Dick Meidl

Great experience as always they are very professional they explain when there us a problem in words you can understand very friendly and efficient and... convenient Thanks