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West Side GM

(451 reviews)
Visit West Side GM
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (920) 354-4231 (920) 354-4231
Used (920) 354-4263 (920) 354-4263
Service (920) 354-6504 (920) 354-6504

Reviews

(451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Side GM from DealerRater.

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Awesome customer service!

From the moment you walk in the showroom at West Side GM you can't help but be impressed with their customer service. We bought a car from them 2 years ago and had all of our routine maintenance done by their mechanics. That past experience made the decision to return to West Side GM an easy one. Again everyone was so helpful in finding the right vehicle for us, we couldn't be happier. We know we will be back for our next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2014 Fore Focus

Every part of the buying experience was amazing. From the sales person to closing, Diane and Julia were awesome! They explained everything and answered any questions that I had. Couldn't be happier!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience !!

Great dealership to buy a vehicle from. They were very helpful and great friendly staff. They had the vehicle I was looking for and made me a great deal on my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Experience

I received a good deal and got professional service from the sales person and the finance officer. It was a no hassle pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly, knowledgeable,

The staff was friendly, knowledgeable and accommodating. They were able to find me the exact equinox I wanted the very same day we asked for it. They went above and beyond to make sure we were comfortable with all of our new technology before leaving the lot and assured us that they would be available if I had any further questions. I will definately recommend them to others.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sales(Used)-Great Service!!

I perchased a used vehicle and was given great service! Any questions and/or concerns I had were not only answered but also taken care of. The staff at West Side GM help to insure you get the car you like/that fit the needs of your budget. I would highly recommend this dealership to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good deals, good times

Got the best deal and more for trade in then any of the bigger company in the valley. None pushy sells people. They worked with me step by step. Great staff all the way around. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our First Leased Acadia Denali

DIane Grant was terrific. Best deal and very affordable. Westside Garage is the dealership to go to for new/used vehicles. We have used this delership for repairs and car purchases and have never had any issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a 2016 Jeep

Very friendly staff. Great to work with. Bob is a friendly salesman. Ozzie was great with getting all the paperwork done on time. Enjoyed our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Christy, Thank You for your positive words and we are so thankful we got to be a part of your car buying experience!

Happy Traverse owner

I was treated so well when I picked up my new 2018 Chevy Traverse. Would absolutely recommend Westside GM to everyone I know for sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You so much for your kind words Lori! We appreciate your business and friendship!