Reviews
Friendly fast service.
Friendly fast service. Kept me informed Wait time was less than quoted Would recommend service dept
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our service department at West Side GM of Berlin. It's great to know that we provided friendly and timely service while keeping you informed. We appreciate your recommendation and look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Friendly and had my oil change /tire rotation done in no
Friendly and had my oil change /tire rotation done in no time. Helped me use my points at check out and had a very good experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're thrilled to hear that you had a friendly visit while getting your oil change and tire rotation at West Side GM of Berlin. It's great to know that our team was able to assist you in using your points as well! We appreciate your feedback and look forward to seeing you again soon. West Side GM Team (920) 361-5100
They treat us fairly and honestly very nice people
They treat us fairly and honestly very nice people complete the work in a timely fashion
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear that you felt treated fairly and honestly at West Side GM of Berlin. Our team strives to provide timely service, and it's great to know you appreciate our efforts. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Took a week to get my car in but the.
Took a week to get my car in but the.y looked at it promptly then. Was done next day
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I'm glad to hear that once your vehicle was in, our team at West Side GM of Berlin was able to address it promptly and have it ready for you the next day. We appreciate your patience and look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Good at performing routine maintenance and checking any
Good at performing routine maintenance and checking any concerns you have on your vehicle as well as dealing with any recalls.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re glad to hear that you found our team at West Side GM of Berlin efficient in performing routine maintenance and addressing any concerns or recalls. We appreciate your support and look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Had a good experience purchasing my new vehicle.
Had a good experience purchasing my new vehicle. Diane is always friendly and helpful. She found the car I wanted and took my trade in. There were so many new features on the car, Diane took the time to explain how everything worked. Diane also said if there were any questions to please stop in and she would help me with the new display screen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear about your positive experience at West Side GM of Berlin. It's great to know that Diane was friendly and helpful throughout your vehicle purchase. We're glad she could assist you in finding the right car and take the time to explain the new features. Don't hesitate to reach out; we look forward to seeing you again for any questions you may have! Enjoy your new vehicle! West Side GM Team (920) 361-5100
Always Friendly Faces, and do good work as promised …I
Always Friendly Faces, and do good work as promised …I enjoy the TeamWork approach at this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dan! We truly appreciate your kind words about our team at West Side GM of Berlin. We take pride in our customer service and teamwork, and it's wonderful to hear that you have such a positive experience with us. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100
Our experience in purchasing our vehicle was our decision
Our experience in purchasing our vehicle was our decision and I did not feel pushed into making a decision the sales associate was friendly and accommodating things we discussed about the vehicle we're taking care of in a timely fashion I am very pleased with this experience and would definitely buy another vehicle and have my vehicles serviced here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience purchasing your vehicle at West Side GM of Berlin. It's great to know that our team was friendly and accommodating, and that your needs were met in a timely fashion. We look forward to assisting you again in the future for your next vehicle purchase and service needs! West Side GM Team (920) 361-5100
Very kind & courteous service!
Very kind & courteous service! So happy with them. Would recommend their service to everyone.ll
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you were happy with the kind and courteous service at West Side GM of Berlin. Your recommendation means a lot to us! We look forward to assisting you and your friends in the future. West Side GM Team (920) 361-5100
I received the service I requested in a reasonable
I received the service I requested in a reasonable time. They were courtesy, friendly, and completed the service. They even looked at my coupons,and rewards points to get me the best price
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you received the service you requested in a timely manner. Our team at West Side GM of Berlin always strives to provide courteous and friendly service while ensuring you get the best price. We look forward to seeing you again soon! West Side GM Team (920) 361-5100