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Had a fantastic experience at Elk Grove Buick GMC.
Had a fantastic experience at Elk Grove Buick GMC. My sales person Nabil was very helpful and knowledgeable.
I just came to browse around because my wife was looking an SUV. Enrique was able to help me out. Went in there for a test drive and ended up buying a the Yukon!! All I have to say if your looking for a Vehicle you need to pay Enrique a visit. He won't disappoint
Justin, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Lexi in Service Dept is the worst if I can give 0 stars I
Lexi in Service Dept is the worst if I can give 0 stars I would.
Very poor service.
Very poor service. Stood waiting for someone to say something for 10 minutes with no one else in the room. 3 workers completely ignored me.
Horrible Management! They give you False info had a bad experience they told me the Vehicle came with certain Options and when i Purchased it they said oh our sales rep was new and he Didn't know. I purchased a 70K vehicle and didn't have the features i wanted. So there solution was we can trade it in After 5 days of Delivery! Trade in at my Expense and take a 5K Hit,
Service department customer service is wonderful.
Service department customer service is wonderful. Polite, straightforward, and helpful. Not sure about sales or parts department can’t say.
Had oil change, mechanic did not wipe off the oil spilt
Had oil change, mechanic did not wipe off the oil spilt all over the frame. when I got home and park for the day, oil leaked down on my drive-way. I thought the oil was leaking from the filter or drain plug. Alot of clean-up !! However, I managed thought.
Great Purchasing Experience
Nabil Asofta at Elk Grove Buick GMC is by far the best sales person that I've had the pleasure of working with EVER! I was considering purchasing a vehicle yesterday and meet with Nabil at the dealership before closing. I saw a car that I liked and planned to come back today to get my wife's thoughts. Needless to say, AN HOUR later I was driving off the lot with a brand new car. No haggling, no pressure, no pushy salesman tactics. A family man that cares about his customers more than a sale! We have to purchase another car for our son in a few months, guess where I'm going? Thanks again Nabil!
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
I did not receive what I paid for.
I did not receive what I paid for. Tire rotation was not done on my vehicle.
I was shopping on the internet because of availability on
I was shopping on the internet because of availability on new vehicles and found the one that fit my needs. I inquired on line and the salesman called me. We talked and he was very nice. After discussing the price advertised he mentioned the price listed was msrp and that the Elk Grove Dealership had a dealer additional mark up of $20,000. (I'm not exaggerating) after negotiating they did offer to take of $8,000 from the $20,000 mark up. This tells me exactly what this organization is like overall, from service to sales. No thanks I'll buy elsewhere from a fair trade and forthright dealer. Avoid greedy and sleight of hand dealers.