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Elk Grove Buick GMC

(186 reviews)
Visit Elk Grove Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (916) 288-8784 (916) 288-8784
Used (916) 288-8435 (916) 288-8435
Service (916) 596-2832 (916) 596-2832

Reviews

(186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elk Grove Buick GMC from DealerRater.

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Excelente attention to costumer

All people Very nice and let you know are the more important went start to show the vehicle untill sing the contract thank exelente team elk grove Buick GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

No pressure great price staff was friendly and knowledgable was in and out in 2 hours even sales manager was involved I purchase will reccomend to all that will listen worth the drive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very helpful without being pushy

David and Clint worked very quickly to help find the right vehicle for me. The transaction was fairly quick and easy and I got a great deal. Great work guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy

Was a little pricey. But they did there job they also looked into what I told them was possibly wrong with my car. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome experience!

I was in the market for a pick up. They had the one I wanted and made the process super easy and all through the phone. Will definitely recommend to friends and family. Was one of the best car experiences I’ve encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick Service

I called about my suv issue and was very happy to get a next day appointment. The issue was found and resolved. The service staff was so helpful and professional! Now Iam back on the road feeling much safer. Thank you,!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best experience we have had buying a car!

We found our car, filled out a pre-qualification online, approved in 10 minutes. Sales people were awesome! Answered all our questions, dry easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good Price Fast Service

No pressure sale. Knew what I wanted going in and came out better than expected on deal. Have spend over two hours in dealerships before but they were very efficient. Even when we met with finance! In and out in about an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership reneged on terms of the written contract

As a precondition to purchasing the vehicle in question, the dealership agreed to remove the existing scratches from the rear bumper, front bumper, as well as above the driver side window. The dealership issued a written work order (“Due Bill”) which describes the work to be done as “REMOVE SCRATCHES”. When I picked up the vehicle after the repairs had supposedly been completed, I noticed that the scratches on the front bumper as well as those above the driver side window had NOT been removed. When I brought it up to the finance directory, Mr. Hakim Khan, he reneged on the terms of the written contract, telling me that it was “too expensive” to repair the vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Professional

Very Professional. The service was fantastic. Very responsive to finding the exact truck I was looking for to purchase. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.