Reviews
Always great friendly service!
No one looks forward to their car having a problem and needing to go to the repair shop, but the nice people at Elk Grove GMC make the experience a bit easier to handle, I especially enjoy working with Lex, she has been very helpful to us in the past and with this last visit. Big Thank You to her :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad we could help! If you're ever in need of more help, please let us know!
I worked with Lex in the service department.
I worked with Lex in the service department. She’s amazing!!!! Definitely recommend working with her, as a woman she made me feel confident about what I was repairing, she was super patient with me and took her time to explain things to me. Thank you GMC
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stay Away
After my review Samuel calls me it shouldn't take that to get a call back after I bought a vehicle for 54,000. Like I said I left messages for finance and business services. All they care about is the money not the customers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Corey, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (916) 691-2700 so we can work with you to make this right.
Sierra DENALI
Thank you Enrique for helping me out on this amazing 2020 GMC sierra 2500 DENALI. I absolutely recommend you working with Enrique. Very helpful and very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Service with a smile
My service rep was the nicest guy I have ever dealt with in a car dealership. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience.
Great experience. Nice lot ! Good time frame. In & out. Happy with my selection and availability.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vehicle repair
Lex in the service department was amazing.she was helpful and knowledgeable. She was very polite and friendly. The repair was done quickly. The whole experience was a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donald, thank you so much for your positive comments about Elk Grove Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Sierra 1500
Enrique did a great job, made everything super quick. My husband went in checked out the Sierra. Came down to the house in the truck pick me up and went straight dealership. Process was done in 30 mins. Great experience over all. Thank you Enrique for all the help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sarah, we're happy you found our staff to be so supportive during your experience here at Elk Grove Buick GMC. We look forward to your next visit! Take care!
I would avoid this dealer.
I would avoid this dealer. They push you to buy an "etching" process as a theft deterrent, It's not etching at all but some labeling process that does nothing to deter catalytic converter theft. Your converter can be "etched" at a muffler shop for less than $200.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had a fantastic experience at Elk Grove Buick GMC.
Had a fantastic experience at Elk Grove Buick GMC. My sales person Nabil was very helpful and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car