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Certified Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great No Pressure Sales!!

I love large V8, RWD, Comfortable, Clean, automobiles. Traded my Grand Marques, for a Lincoln Town Car. Just love it! Randy is the definition, of no pressure, and he's straight up. Decent trade value. Decent sticker price, on Lincoln. Very satisfied!! Will shop here again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Run like xxxx away from this dealership

Nice looking car on the outside but when the check engine light came on while driving home, I knew the scam was on. Looked under the hood to find what looked like the car was pulled from Lake Erie. This place should be investigated as it is not what it appears to be. Getting my money back was the only good thing here

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Took care of me after the purchase

Bought a Chevy Sonic from them and checked the car out during a test drive. No leaks nor drips. A week after the purchase, radiator coolant started leaking. I had no warranty so they were not obligated to do anything. But they told me to bring it in and they replaced the radiator hose and thermostat housing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No good

Pro lower millage dodge Pro fixed rust spot on outside of door.and put some chip guard on it. Pro OK price Pro Fixed miss fire Con BALD TIRES.Half xxx tried to make it right did not <Verbal> Con Who the xxxx sells a vechile with bald tires! Con Said he make it right fixing seam weld door did not. <Verbal> Con rear wheel wells said he look at did not, a little surface rust just wanted to have that taken off i do the rest. <Verbal> Con Bad air filter. Con Very little gas in it, Every vehicle i bought including the one I bought there years ago < there > had a full tank of gas.. Courtesy its called! Got next to nothing for my trade ins and no they were not junk! Would I buy from Randy again no. Con do not bring your partner with, I was going to walk away Con do not take a persons word for nothing don't mean a dam thing!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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retired office worker

Glenn at Brickners went out of his way to hep us purchase a new vehicle. I would give him personally 5 stars! Great family company. All employees very friendly. Brickner's in Wausau, WI is a great place to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

After speaking with salesmen from all over central Wisconsin I finally visited Certified Auto Center and spoke with Randy. It was refreshing to speak with a dealer that wasn't trying to play games with me. Randy was straight forward right from the start. My wife and I took our time choosing the right vehicle but never felt pressured or hurried by Certified Auto Center. Even after I made the decision to purchase a vehicle Randy was EXTREMELY patient with me while I finalized my financing. I would highly recommend this dealership to friends or family if you are in the market for a newer preowned, low miles, higher trim vehicle. All of their vehicles were high quality and looked well taken care off. The next time I'm in the market for another car this will be one of my first stops.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Patience is a virtue

We have been looking for a new/used vehicle for several years now and yes you did hear that right. Our endless window shopping never seemed to bother them and they were always extremely helpful and courteous. Because of the staff's professionalism we knew that when the time came we would want to make our car purchase from Certified Auto Center. The dealership is not large and perhaps some may find that a detriment, but to others it may allow for a more relaxed car shopping experience. Check them out...I think you will find they have exactly what you are looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kathy and Dave, Thank you for your loyalty, It means allot to us that our patience did not go unnoticed. We try our best to fit everyone with the perfect vehicle. If we don't have it we will do our best to find it. Thanks again Randy & Jim

Great to deal with

Found a very nice car for a very reasonable price. Randy was very easy and not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Dee for your positive response. I enjoyed working with both of you and hope to do some future business with you and your family.

Certified Auto Center

Best car buying experience I've had in my 47 years of buying cars. Honest, easy to work with and very personable. I would advise checking with them if you're ever in the market for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you. We try to make your car buying experience as easy and painless as possible. Our customers do come 1st.

Great Car Buying Experience

I have searched for a car for a couple of months and worked with large and small dealerships. I knew from the first phone call that I could easily work with Randy. I saw a car online that I was interested in and he contacted me quickly and answered questions. I was uncertain about buying from a small business but asked my mechanic and he immediately gave me a positive response on Certified. He said they handle quality vehicles and are upfront and transparent in their information about the cars they sell. This was all true. The transaction took a short amount of time and Randy was helpful about the whole process. We would recommend Certified to anyone looking for a good car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive response. Please let us know if you need anything in the future.