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Certified Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly and Fair Dealership - Check Them Out!

Yesterday I bought a 2009 Ford Taurus at Certified Auto Center. Jim and Randy were great - very patient and knowledgeable and no high pressure sales. It was a "hassle-free" experience, like buying a car from a friend. They pride themselves on only offering the cleanest cars on their lot and it's true - my car is a beauty. I am confident that I will buy again from them and I hope others will stop by to see their inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Lesley, We happy you are pleased with your new purchase. Please drop by if you need anything.

Certified Auto Review

I recently purchased a truck from Randy at Certified Auto Center and it was a great experience. Great to do business with, made everything go smoothly and very quick. Will definitely be back when it's time for a different vehicle and recommend to others looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Erich, Thank you for your business. We hope to see you, your friends, and family in the future. Randy

Certified Auto

To me Certified Auto is not the typical small, locally owned dealership. I've lived in the area for over 20 years and have always been impressed with their inventory. They have much nicer cars available than what I usually expect to see at a smaller dealership. This was the first car we've purchased there but like I said, they have always had a good selection of nice vehicles. Randy was great to work with, easy going, answered all our questions and not pushy. I'm sure we'll go back the next time we are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, we make every effort to stock unique, low mileage, clean vehicles in our inventory at good prices

overall satisfaction

was referred to this dealer by previous custumer, who was well satisfied. I can see why

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your purchase. We hope to see you back again.

Waiting for #6

Certified Auto Center is always my first and last stop when thinking about purchasing a vehicle. My recent purchase of a 2008 GMC Envoy was the 5th vehicle!! Each vehicle has been in excellent condition and was priced just right for my budget! Over the years I have witnessed Randy and Jim treat each customer with courtesy and respect. In the past, I have walked into other dealerships and was treated poorly. I was once told that a vehicle I wanted to purchase had too much power for a woman to drive and another time a salesman just walked away from me when a man pulled onto their lot. This would be unacceptable practice for Randy and Jim!! Thank you (5 times)! And, Many More!! Remember to keep your eyes peeled for that sweet muscle car that will fit in my budget. Tammy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tammy, Thank you again for your loyalty it's people like you that make coming to work everyday worth it. I will call you when we get that perfect car!!! Until then enjoy (Macey) your Envoy.

LYNNE B. OF RACINE

I WAS LOOKING FOR A BLACK FORD F150 WHICH SEEMINGLY IS VERY HARD TO FIND IN THE RACINE/KENOSHA AREA. SO OF COARSE WENT ONLINE AND FOUND EXACTLY WHAT I WAS LOOKING FOR AT CERTIFIED AUTO. I SPOKE WITH RANDY ON THE PHONE AND DROVE THE 200+ MILES, IT WAS WORTH EVERY MINUTE. THE PLACE WASN'T WHAT I WAS EXPECTING BUT PLEASANTLY SURPRISED WITH THE SERVICE. RANDY WAS AWSOME, HE WAS VERY LAYED BACK, EASY TO TALK TO, ANSWERED ALL MY QUESTIONS AND WASN'T PUSHY. I WAS SCARED TO DEATH TO BUY A USED VEHICLE BUT THANKS TO CERTIFIED AUTO AND RANDY I AM NOW THE PROUD OWNER OF A 2008 FORD F150 SUPERCREW, BLACK OF COARSE, AND COULDNT BE HAPPIER. IT'S ONLY BEEN A WEEK BUT I FEEL LIKE A QUEEN IN THAT TRUCK. THANKS FOR EVERYTHING RANDY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lynne, Thank you for taking the drive am glad you found the truck you wanted and we were able to make a deal that you were happy with. I hope to see you back in the future because I didn't just sell a truck I made a friend. Randy

Certified Auto Review

I had a $2,ooo.oo oil leak in my 2003 chevy venture and was told to not mess around fix it. So I went looking for a new van that had a lot of room for everything I do. I went looking at new vans, but couldn't find what I wanted, so I looked at used instead. I went to Certified Auto and looked around, which was a great place because it had three vans on the lot. The first two I looked at I didn't like, but the third I did. It was a 2007 chevy uplander with a lot of room and great for me. I have had it for three weeks and no problems and it is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your purchase. FYI if you are ever looking again and you don't see what you are looking for here. We can usually find exactly what you are looking for if you give us a little time

Certified Auto - Like buying from a friend

We just purchased our 2nd vehicle from Randy & Jim at Certified Auto Center. We received personalized attention and liked the easygoing atmosphere. Thanks !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your 2nd purchase we hope to continue selling you and your family all of your vehicles in the future. Randy & Jim

Loved This Dealer!

We live a block away from them. Were interested in one of their vehicles. They gave us a great deal. The entire experience was problem free and easy. I would highly recommend buying from Certified Auto Center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your purchase. Hope to see you and your family for all of your automotive needs.

Certified Auto

Jim and Randy were both fiendly and easy to deal with. Would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your purchase. We hope to see you in the future for all of your automotive needs.