Jackson Acura

4.8
(6,415 reviews)
Visit Jackson Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2024 state dealer award View 14 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

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New (866) 350-5528 (866) 350-5528
Used (866) 364-1417 (866) 364-1417
Service (866) 413-1486 (866) 413-1486

Inventory

See all 169 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2015.
At Jackson Acura you'll find more than just a vehicle. You will find people who know how to take care of your vehicle and even more importantly how to take care of you. We have new and quality Certified Pre-Owned vehicles in our inventory. If you're having trouble finding that special vehicle we may already have it in stock or we may be able to locate it for you. Visit us today at www.jacksonacura.com. Come enjoy the Jackson Acura Extraordinary Experience or Call Today!
Everything we do we do with excellence!

Service center

Phone number (866) 413-1486

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Meet our employees

View all 18 employees View less employees

Reviews

4.8
(6,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jackson Acura from DealerRater.

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5.0

Great experience and would definitely recommend Sergei

Great experience and would definitely recommend Sergei and Jackson Acura to anyone looking to buy a car.

5.0

Great experience and would definitely recommend Sergei

Great experience and would definitely recommend Sergei and Jackson Acura to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Sales & Leasing Consultant Paul Silverman was very

Sales & Leasing Consultant Paul Silverman was very knowledgeable about the RDX and was very hands on about me knowing how to operate the vehicle even after I signed the papers. He was very attentive and easy to reach!

5.0

Sales & Leasing Consultant Paul Silverman was very

Sales & Leasing Consultant Paul Silverman was very knowledgeable about the RDX and was very hands on about me knowing how to operate the vehicle even after I signed the papers. He was very attentive and easy to reach!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Paul provided you with excellent service and was attentive to your needs. Ensuring that our customers feel confident and informed about their vehicles is extremely important to us, and we're delighted that Paul went above and beyond to ensure you knew how to operate your new RDX. If you ever need anything else or have any further questions, please don't hesitate to reach out. We truly appreciate your support, and we look forward to serving you again in the future! Enjoy your new RDX! Warm Regards, Jackson Acura Team

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5.0

Chege was a great help and provided excellent services

Chege was a great help and provided excellent services when purchasing my new vehicle. Highly recommend.

5.0

Chege was a great help and provided excellent services

Chege was a great help and provided excellent services when purchasing my new vehicle. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that Chege provided you with excellent service and was a great help during your vehicle purchase at Jackson Acura. Providing exceptional service to our customers is our top priority, and we're delighted that Chege exceeded your expectations. Your recommendation means the world to us, and we truly appreciate your trust in us. If you ever need anything else or have any further questions, please don't hesitate to reach out. Thank you for choosing Jackson Acura, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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5.0

Jackson ACURA made “car shopping” an extremely enjoyable

Jackson ACURA made “car shopping” an extremely enjoyable experience. My salesman answered all my questions about the car. At the close of the sale Reggie went over all the features that the car has. I would be a repeat customer because of the way I was treated!

5.0

Jackson ACURA made “car shopping” an extremely enjoyable

Jackson ACURA made “car shopping” an extremely enjoyable experience. My salesman answered all my questions about the car. At the close of the sale Reggie went over all the features that the car has. I would be a repeat customer because of the way I was treated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Jackson Acura made your car shopping experience extremely enjoyable. It's fantastic to know that Reggie was able to answer all your questions about the car and took the time to go over all the features with you at the close of the sale. Providing exceptional service to our customers is what we strive for, and we're delighted that we could exceed your expectations. We truly appreciate your kind words and the opportunity to earn your business. If you ever need anything else or have any further questions, please don't hesitate to reach out. We'd be honored to serve you again in the future! Warm Regards, Jackson Acura Team

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5.0

Very professional everyone was helpful Kept in touch

Very professional everyone was helpful Kept in touch with me during my wait. Thank you

5.0

Very professional everyone was helpful Kept in touch

Very professional everyone was helpful Kept in touch with me during my wait. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We're delighted to hear that you found our team to be very professional and helpful during your visit to Jackson Acura. Keeping in touch with our customers and ensuring they have a positive experience is paramount to us, so we're thrilled to know that we were able to keep you informed and comfortable during your wait. Thank you for choosing Jackson Acura, and please don't hesitate to reach out if there's anything else we can assist you with in the future. We look forward to serving you again! Warm Regards, Jackson Acura Team

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5.0

Service was scheduled with no problem and service was

Service was scheduled with no problem and service was preformed promptly and efficiently. Very impressed with Jackson’s sales and service department!

5.0

Service was scheduled with no problem and service was

Service was scheduled with no problem and service was preformed promptly and efficiently. Very impressed with Jackson’s sales and service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a seamless scheduling process and that your service was performed promptly and efficiently by our team. Providing exceptional service to our customers is our top priority, and we're delighted that we were able to impress you with both our sales and service departments. Your satisfaction is what drives us, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

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5.0

Jackson Accura is the BEST!

Jackson Accura is the BEST! Service Department is great. Always a good experience! Thank you!

5.0

Jackson Accura is the BEST!

Jackson Accura is the BEST! Service Department is great. Always a good experience! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our Service Department at Jackson Acura. Providing excellent service is our top priority, and we're delighted that you consistently have a good experience with us. Your kind words mean the world to us, and we truly appreciate your support. If there's anything else we can do to make your experiences even better, please don't hesitate to let us know. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

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5.0

As owners of two Acura cars (2020 RDX and 2022 MDX) from

As owners of two Acura cars (2020 RDX and 2022 MDX) from Jackson Acura, we have had the pleasure of interacting with JA's amazing sales service consultants and maintenance staff. They all have "customer first" attitudes, and they all are highly knowledgeable, always patient when answering questions, and always willing to provide detailed explanations of warranty and maintenance issues and solutions. On a scale of 1* to 5*(the very best), Jackson Acura is clearly a 10*!

5.0

As owners of two Acura cars (2020 RDX and 2022 MDX) from

As owners of two Acura cars (2020 RDX and 2022 MDX) from Jackson Acura, we have had the pleasure of interacting with JA's amazing sales service consultants and maintenance staff. They all have "customer first" attitudes, and they all are highly knowledgeable, always patient when answering questions, and always willing to provide detailed explanations of warranty and maintenance issues and solutions. On a scale of 1* to 5*(the very best), Jackson Acura is clearly a 10*!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your outstanding review! We're so honored to have earned your trust and loyalty as the owners of two Acura vehicles from Jackson Acura. It brings us immense joy to hear that you've had such positive experiences with both our sales and service staff. Providing exceptional customer service is at the core of everything we do, and we're thrilled that our team has exemplified this with their "customer first" intention. Your rating of Jackson Acura as a 10-star on a scale of 1-5 is incredibly generous and truly means the world to us. We're committed to maintaining this high standard of service and ensuring that every interaction you have with us exceeds your expectations. Thank you once again for your continued support and for choosing Jackson Acura for your automotive needs. We look forward to serving you and your vehicles for many years to come! Warm Regards, Jackson Acura Team

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5.0

I purchased my RDX from Jackson Acura in 2013.

I purchased my RDX from Jackson Acura in 2013. As far as I can remember, no one else has ever serviced my vehicle. It has been interesting to watch them make gradual improvements to their practices over time. Sometimes I had a minor issue with them here or there, but they always rose to the occasion and fixed my problem without question or argument. Highly Recomended.

5.0

I purchased my RDX from Jackson Acura in 2013.

I purchased my RDX from Jackson Acura in 2013. As far as I can remember, no one else has ever serviced my vehicle. It has been interesting to watch them make gradual improvements to their practices over time. Sometimes I had a minor issue with them here or there, but they always rose to the occasion and fixed my problem without question or argument. Highly Recomended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We truly appreciate your loyalty as a valued customer since 2013 and your ongoing support. We're committed to continuously enhancing our services to ensure the best possible experience for our customers like you. Your feedback helps us to continually improve and refine our processes. Thank you for recommending Jackson Acura. We are truly honored to have earned your trust and loyalty, and we look forward to serving you for many years to come! Warm Regards, Jackson Acura Team

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5.0

I actually DON'T dread going to have my car serviced !

I actually DON'T dread going to have my car serviced !!! Employees are always nice !!

5.0

I actually DON'T dread going to have my car serviced !

I actually DON'T dread going to have my car serviced !!! Employees are always nice !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experiences with us have been enjoyable and stress-free! At Jackson Acura, we aim to make every visit a positive one, and it's fantastic to know that our team's friendliness and professionalism have made a difference for you. Your comfort and satisfaction are paramount to us, and we're committed to providing you with excellent service each time you come in. Thank you very much for your kind words - We look forward to welcoming you back for your future service needs! Warm Regards, Jackson Acura Team

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