Reviews
Sergei is amazing! He made the entire process smooth, accommodated our needs, and held the car for over a week. We’re truly grateful to have met such a wonderful person.
Sergei is amazing! He made the entire process smooth, accommodated our needs, and held the car for over a week. We’re truly grateful to have met such a wonderful person.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Really honest recommendation and provide me clear idea of my car. Great service. Definitely recommend
Really honest recommendation and provide me clear idea of my car. Great service. Definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very difficult to reach by phone. Took 2 weeks for first call to be returned. Misdiagnosed sunroof problem. Charged me $1700 to replace both sunroof motors, then when sunshade started making noise she said the frame needed to be replaced for $4000 to stop that noise. Ultimately she and the technician said that all sunroofs are problematic and best not to use them. I could have saved $1700 to do that.
Very difficult to reach by phone. Took 2 weeks for first call to be returned. Misdiagnosed sunroof problem. Charged me $1700 to replace both sunroof motors, then when sunshade started making noise she said the frame needed to be replaced for $4000 to stop that noise. Ultimately she and the technician said that all sunroofs are problematic and best not to use them. I could have saved $1700 to do that.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt attention when I arrived for appointment Went through the services to be performed Called me when completed and when I arrived he went over the work and also the inspection report
Prompt attention when I arrived for appointment Went through the services to be performed Called me when completed and when I arrived he went over the work and also the inspection report
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and communicated everything clearly Hospitality was great, and they let me warm my coffee up in there microwave
Great service and communicated everything clearly Hospitality was great, and they let me warm my coffee up in there microwave
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nick was great, as usual. He always keeps us well informed on the progress of our Repairs
Nick was great, as usual. He always keeps us well informed on the progress of our Repairs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service at this dealership has been very friendly and helpful and I am very pleased with it.
The service at this dealership has been very friendly and helpful and I am very pleased with it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jackson Acura always treats me well and gets the exact car I want. Sergei found me the white ADX that I wanted and has it promptly delivered to me on schedule. I love the quick process and how streamlined getting a car is here.
Jackson Acura always treats me well and gets the exact car I want. Sergei found me the white ADX that I wanted and has it promptly delivered to me on schedule. I love the quick process and how streamlined getting a car is here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
You have a gem in Yvonne. She is always a pleasure to do business with. Extremely professional, personable and knowledgeable.
You have a gem in Yvonne. She is always a pleasure to do business with. Extremely professional, personable and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect Nick is very good and helpful And took care of my car when it was late being done
Perfect Nick is very good and helpful And took care of my car when it was late being done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair