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Highest customer satisfaction rating. \r\nServing my customers long after the sale","emailTxt":"psilverman@jacksonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":162,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20655/employees/26836e5ba49d.jpg","drDealerId":20655,"dealerEmpStartDtUtc":"1170288000","industryStartDtUtc":"1075593600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":421377,"personPtyId":32403535,"firstName":"Cameron","lastName":"Hilden","titleText":"New Cars Sales Rep","emailTxt":"childen@jacksonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":90,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20655,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1420070400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":421379,"personPtyId":32515153,"firstName":"Michael","lastName":"Wiest","titleText":"New and Pre-Owned Sales Consultant","shortBioText":"Let's face it the car buying experience often is more difficult than it should be because there are those who cannot listen well enough to their customers to fully understand their needs.\r\nAfter more than a decade of listening I'm here to ensure you've got the right options, the right car, and the best price we can offer. It should be that easy and you deserve to get all that and more. 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Jackson Acura

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Jackson Acura Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since January 2015

At Jackson Acura, you'll find more than just a vehicle. You will find people who know how to take care of your vehicle a

...

nd even more importantly how to take care of you. We have new and quality Certified Pre-Owned vehicles in our inventory. If you're having trouble finding that special vehicle, we may already have it in stock, or we may be able to locate it for you. Visit us today at www.jacksonacura.com. Come enjoy the Jackson Acura Extraordinary Experience or Call Today!

"Everything we do, we do with excellence!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
3116 lifetime reviews. Includes reviews of Jackson Acura from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 1, 2020

    great service and great salesmen!!! had the best experience with cameron makes the whole process so easy and enjoyable and got the best deal possible!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cameron Hilden

    New Cars Sales Rep

    (5.0) 90 reviews

    Robert Flauter

    Pre-Owned Sales Consultant

    (5.0) 30 reviews

    Yvonne Russell

    Service Advisor

    (4.9) 581 reviews

  • 5.0 out of 5
    July 31, 2020

    We have worked with many of the employees. All are friendly, professional and make us feel valued. The service work is fantastic ! Great loyalty plan!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this 5-star review!


    Worked with:
    Yvonne Russell

    Service Advisor

    (4.9) 581 reviews

    Nick Covino

    Service Advisor

    (4.9) 592 reviews

    Rodney Jones

    Service Manager

    (4.9) 84 reviews

    Pat Crossen

    Service Advisor

    (4.7) 200 reviews

    Kendall Parks

    Service Advisor

    (5.0) 8 reviews

  • December 2, 2017

    Smooth and easy. Andrew Symons is the absolute best. He's kind,nice,and knowledgeable.

    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Brenda, for leaving this 5-star review!

  • 5.0 out of 5
    July 31, 2020

    Yvonne is a top drawer professional! She always exceeds my expectations. Only the best. The greeters were prompt and courteous. And my car was spotless... when I picked it up. A class act for sure!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this 5-star review for Yvonne!


    Worked with:
    Yvonne Russell

    Service Advisor

    (4.9) 581 reviews

  • 5.0 out of 5
    July 31, 2020

    Very friendly and fast service at this dealership. I was taken care of from the moment I arrived and hardly waited at all for them to finish. Excellent... work and unmatched customer care

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


    Worked with:
    Yvonne Russell

    Service Advisor

    (4.9) 581 reviews

  • 5.0 out of 5
    July 31, 2020

    The service at Jackson is on another level compared to what I was dealing with at Nalley in Marietta. They took care of me for something that Nalley wouldn't.... I have found a new home and will continue to use Jackson for all my service and purchasing needs!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this 5-star review!


    Worked with:
    Kendall Parks

    Service Advisor

    (5.0) 8 reviews

  • 5.0 out of 5
    July 31, 2020

    Friendly staff, prompt service. Working with Sergei was great, very knowledgeable of Acura and straightforward, no games... Highly recommend Jackson Acura... for its excellent customer service!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this 5-star review for Sergei!


    Worked with:
    Sergei Potapoff

    New Cars Sales Rep

    (5.0) 175 reviews

  • 5.0 out of 5
    July 30, 2020

    The dealership did a great job with the safety of everyone and keeping everything clean. Yvonne took care of me and was out in about an hour and a half.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this 5-star review!


    Worked with:
    Yvonne Russell

    Service Advisor

    (4.9) 581 reviews

  • 5.0 out of 5
    July 30, 2020

    Excellent service and communication during the entire time they picked up my car until they delivered it! Pat in the service department was awesome. He... arranged to have my car picked up and delivered !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, thank you for this 5-star review!


    Worked with:
    Pat Crossen

    Service Advisor

    (4.7) 200 reviews

  • 5.0 out of 5
    July 28, 2020

    Went on a Monday to look at a car. Very few people on the lot so service was fast and great. Very upbeat people! I took a car home that day!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this 5-star review!


    Worked with:
    Robert Humphrey

    Internet Sales

    (5.0) 10 reviews

    Chege Maina

    Pre-Owned Cars Sales Rep

    (4.9) 98 reviews

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