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Jackson Acura

(7,298 reviews)
Visit Jackson Acura
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 350-5528 (866) 350-5528
Used (866) 364-1417 (866) 364-1417
Service (866) 413-1486 (866) 413-1486

Reviews

(7,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jackson Acura from DealerRater.

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Reggie at Jackson Acura is truly our favorite.

Reggie at Jackson Acura is truly our favorite. We bought our first Acura from him 12 years ago, and there was never a question about who we would go back to. Because we absolutely love our MDX, we came back today and drove home in a brand new MDX in the most gorgeous blue, and we could not be happier. The entire experience was easy, seamless, and genuinely enjoyable. Reggie is always knowledgeable, honest, and so much fun to work with. Thank you, Jackson Acura, for making the process so smooth, and thank you, Reggie, for taking such great care of us once again. We will definitely be back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very clear on the concerns in the vehicle Explained the

Very clear on the concerns in the vehicle Explained the process we'll be clearly Explained the process well with clarity and patience

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. Trustworthy and reliable. Okay, I am finished with this survey at this time

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

A last minute appointment for an urgent need was

A last minute appointment for an urgent need was accommodated with ease. Yvonne assisted in getting my battery checked and then replaced as promptly as possible.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

CM was friendly, helpful, and knowledgeable.

CM was friendly, helpful, and knowledgeable. He answered all my questions and made the process easy. Highly recommend.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We visited this weekend and purchased a car from Reggie,

We visited this weekend and purchased a car from Reggie, and it was hands down the best car-buying experience I’ve ever had. He took the time to walk us through every step of the process, explain the vehicle’s features, and help us reach a price that was comfortable for us. Reggie was incredibly patient, and it truly felt like we were talking to a friend rather than a salesman. We will absolutely be back for future purchases. I also love seeing the diversity among the people working at the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This service center is the best.

This service center is the best. Since my first visit in 2018, I have always received a high level of excellent service at Jackson Acura. They are my extended family. Rodney, Yvonne and the entire Service department are top notch; visit and you will be impressed. Please, keep up the great work. Thank you!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and prompt to get you car serviced and

Great service and prompt to get you car serviced and review all of things they did today

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Got in and out quickly.

Got in and out quickly. Nick answered all questions. He is extremely customer focused and very friendly. Enjoyed working with Nick again

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Great communication and fast service They were able to

Great communication and fast service They were able to get my car in understatedly she communicated throughout what was needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.