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Reviews

Average Ratings

4.7
198 lifetime reviews. Includes reviews of Jackson Acura from DealerRater.com
  • Will send everyone I know to this dealership!

    I purchased an Acura MDX from Jackson Acura. We worked with Zack Cruce, he was awesome and made you feel totally comfortable, no pressure at all. ...

    Dealer Response

    Thank you so much for the kind words and positive review. We take pride in providing you the best in customer service, so we are very pleased to h...


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    I purchased an Acura MDX from Jackson Acura. We worked with Zack Cruce, he was awesome and made you feel totally comfortable, no pressure at all. We inquired about a later model MDX but I wasnt in love with it. A week later, Zack contacted us and told us about another MDX that just came in that day he sent us pictures and the following day, I took it for a test drive and purchased it the same day. The dealership quoted us the highest amount for our trade better than the 5 other dealers we went to previously. So we were happy to trade in for a new vehicle. Zack wasnt trying to sell us a car he wanted to help us buy a car that we love. They also have a Starbucks machine!! Love coming there. Will definitely buy from them again. Thank you Zack!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words and positive review. We take pride in providing you the best in customer service, so we are very pleased to hear about your experience! Have an awesome week! We look forward to serving you again soon.


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  • Best in Town
    May 5, 2017

    After visiting several dealerships around town and getting disappointed ,I came here and met C.M. who was very helpful with great customer service...

    Jackson Acura

    We¿¿¿re happy to hear Jackson Acura was able to make your car buying experience extraordinary. I will pass along your kind words to CM and Mike, a...


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    After visiting several dealerships around town and getting disappointed ,I came here and met C.M. who was very helpful with great customer service introduced to Mike who gave a reasonable interest. I would definitely visit this dealership again, great customer service.

    Does recommend this dealer
    Jackson Acura

    We¿¿¿re happy to hear Jackson Acura was able to make your car buying experience extraordinary. I will pass along your kind words to CM and Mike, and we hope to service you again in the future!


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  • Excellent customer care experience
    May 5, 2017

    Bought a 2017 Acura MDX .Excellent experience. Mr. C. Maina offered excellent guidance at arriving at the final decision making. Excellent CSC . R...

    Jackson Acura

    Thank you for leaving this positive review for our dealership. We're happy to hear CM was able to help you decide on a new MDX, I will pass along ...


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    Bought a 2017 Acura MDX .Excellent experience. Mr. C. Maina offered excellent guidance at arriving at the final decision making. Excellent CSC . Recommends dealership! Torn between RDX and MDX - >r. Chege guided me to choosing the MDX. Has lots of features and power. I look forward to going back should I need another car in the future.

    Does recommend this dealer
    Jackson Acura

    Thank you for leaving this positive review for our dealership. We're happy to hear CM was able to help you decide on a new MDX, I will pass along your kind words to him. Happy driving!


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  • Pleased customer
    May 4, 2017

    My daughter is in love with her Rdx. Cm was very knowledgeable about the cars. The dealership was clean, and everybody was so hospitable. It was a...

    Jackson Acura

    Thank you for leaving this positive review for our dealership! I will pass along your kind words to CM and we hope you daughter continues to love ...


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    My daughter is in love with her Rdx. Cm was very knowledgeable about the cars. The dealership was clean, and everybody was so hospitable. It was a great and easy experience!

    Does recommend this dealer
    Jackson Acura

    Thank you for leaving this positive review for our dealership! I will pass along your kind words to CM and we hope you daughter continues to love her RDX!


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  • Excellent Service

    I'd like to recognize Mr. CM for his service and sale skills. He let me choose a car and did not try to choose one for me. I'm the new proud owner...


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    I'd like to recognize Mr. CM for his service and sale skills. He let me choose a car and did not try to choose one for me. I'm the new proud owner of an Audi SUV thanks to CM's service and sales skills. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I had an excellent experience!

    My husband's car was ten years old and the transmission was dying. I hate car shopping because of the waiting and fussing over the price. But, Mic...

    Dealer Response

    Thank you for leaving this positive review for us. We're happy to hear Michael Wiest was able to make your experience hassle-free here at Jackson ...


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    My husband's car was ten years old and the transmission was dying. I hate car shopping because of the waiting and fussing over the price. But, Micheal Wiest at Jackson Acura made my wait short and created a hassle-free buying experience. He is even going to give me a tutorial on how to work my new fancy features. I rate this a perfect 10! Michael the finance guy was great too!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving this positive review for us. We're happy to hear Michael Wiest was able to make your experience hassle-free here at Jackson Acura, and that he's going to show you the features available in your new car! I will send your regards to Michael as well as Michael in finance! Thanks again!


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  • Top notch service

    Just bought a 2013 Acura TL w/Tech Package from this dealership and am very impressed with the level of service I received throughout the entire b...

    Dealer Response

    Thank you, Marty, for leaving this positive review! We love when customers are satisfied with their purchases here at Jackson Acura. I will pass a...


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    Just bought a 2013 Acura TL w/Tech Package from this dealership and am very impressed with the level of service I received throughout the entire buying process. Be sure to ask for Michael West when shopping for a car here. He is extremely knowledgeable about the cars he is selling and goes the extra mile to ensure you are 100% satisfied with your purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Marty, for leaving this positive review! We love when customers are satisfied with their purchases here at Jackson Acura. I will pass along your kind words to Michael. Enjoy your new TLX!


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  • The right car and best value
    March 3, 2017

    Just wanted to share my experience with Jackson Acura and Michael Wiest. I was looking for just the right car for my wife but not sure what. Mich...

    Jackson Acura

    Thank you for this great review. We¿¿¿re happy Michael was patient with you and we were able to win your business. We hope you and your wife enjoy...


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    Just wanted to share my experience with Jackson Acura and Michael Wiest. I was looking for just the right car for my wife but not sure what. Michael helped me single out a car that met both the criteria and the price! His patience won my business.

    Does recommend this dealer
    Jackson Acura

    Thank you for this great review. We¿¿¿re happy Michael was patient with you and we were able to win your business. We hope you and your wife enjoy your new car!


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  • Every feature and more!
    March 3, 2017

    I was very pleased with my certified RDX we purchased here! The deal was great and ou salesperson, Michael Wiest, made my husband and I feel as t...

    Jackson Acura

    Thank you for leaving this positive review for our dealership. We¿¿¿re happy Michael was able to make you feel comfortable enough to purchase a ca...


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    I was very pleased with my certified RDX we purchased here! The deal was great and ou salesperson, Michael Wiest, made my husband and I feel as though we made the right decision to buy it! He explained every feature and walked us through our entire sales experience, making it very enjoyable !

    Does recommend this dealer
    Jackson Acura

    Thank you for leaving this positive review for our dealership. We¿¿¿re happy Michael was able to make you feel comfortable enough to purchase a car with us. Enjoy your new RDX!


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  • Never missed a beat

    We drove over from Gadsden AL to meet with Michael Wiest to replace our pick up with a newer Toyota pickup. Michael helped to make the whole purch...

    Dealer Response

    Thank you for taking time out of your day to leave this positive review. I will pass on your kind words to Michael, and we’re very happy to hear y...


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    We drove over from Gadsden AL to meet with Michael Wiest to replace our pick up with a newer Toyota pickup. Michael helped to make the whole purchase seemless and had us on the road back to AL in record time. Highly recommend the dealership and Michael!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking time out of your day to leave this positive review. I will pass on your kind words to Michael, and we’re very happy to hear your trip to our dealership was painless and fast!


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