Mark Toyota of Plover

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 18, 2019

    Brought my vehicle in for A/C repairs twice charged both times labor still not fixed.they don't know what is wrong. Looking for a new repair dealership

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 18, 2019

    Our salesman,( Deven D) made this buying experience great! very helpful,very knowledgeable, I am so thankful he was our salesman. The company is very blessed... to have him on board! Larry and Cheryl H

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • September 15, 2016

    Very friendly. Worked very well with me even though I was 3.5 hours away from dealership. Kept me in the loop with calls. I work nights and they were very... nice on calling me in the evenings. Purchased my Tacoma on Saturday evening were they went over and beyond and stayed over there work day to finalize my paperwork. Also had a nice play area for my two children to keep them occupied. I would recommend them to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jesse, Thank you for taking the time to let us know you were pleased with how things went when you purchased your Tacoma. WE appreciate your business ...and the distance you traveled to pick up your new truck. We hope you enjoy your new Toyota Tacoma for years to come. Happy Motoring!

  • 5.0 out of 5
    August 2, 2018

    My last Camry was 2005 Had a lot of new things to learn with my 2018 Camry XLE Steve went above and beyond with great patience to teach me !! I’m older... ...so it wasn’t easy ... Thanks Steve

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 2, 2018

    Very happy with our new car buying experience at Mark. Jorge was an excellent salesperson to deal with, and ultimately true to his word on all details.... He’s not pushy, and lets you move forward at your own negotiating speed. Importantly, he actually listens to you, and remembers details. We’ll return to Mark when we’re again in need of a new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 24, 2018

    2nd purchase from Mark Toyota and Jorge Ruiz. They are friendly, easy to work with and don't play pricing games! Worth the 1 hr. drive!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2018

    Went to get my new car serviced - great clean place with nice waiting area. Has cookies and popcorn and a kids area to keep them occupied.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    November 25, 2017

    After talking on the phone and sending emails telling salesman we were on our way to buy the vehicle, and after an hour drive we pull in just to see the... vehicle drive away. After waiting in the lounge for an hour we finally went to ask someone and were told there was a situation. I asked if they knew we were buying it, and he told me he can't stop people from test driving it, but really if there is someone coming to buy it, yes you can. After watching the salesman bring the people in his office we did not know if they were buying it or not, they just left us hanging so we left. Very poor sales practice never going back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mark Toyota strives to be as transparent and fair to each customer. This scenario is an unfortunate one for all involved. Often clients inquire about ...vehicles on our web-site. Eventually, either by appointment or walk in, arrive to validate their research, test drive and purchase. If we attempt to tell a client that a client is coming to buy it the response is "is it sold or not"? Often someone coming to purchase never arrives. We are very sorry that this was the result of your engagement with us. Your feedback will provide us with an opportunity to improve communication with our clients. If you would like to speak with me personally about this my contact information is : Tim Durigan General Manager 715-254-9661

  • 5.0 out of 5
    July 10, 2017

    Stopped in at 5 on a Monday night with car problems from out of town. The exceptional hospitality and knowledgeable machanics made our stop impressive.... Thank you Pam, Cain and whole team. We have 3 Toyota cars at home and will definately think about driving two hours to purchase our next vehicle here. Best service visit ever.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 9, 2016

    No...Been trying to schedule service on our new car and can never get in...Services bought and paid for and now this...Had this problem trying to get service... on our old Toyota...I know the shop can be busy but with my work schedule I can't book out for a week or more...Been trying to get an oil change for 3 weeks and no luck...Should have bought a Ford...

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Sorry for the inconvenience. Our apologies that our service schedule was not able to meet your requirements. We were able to get our customer in on F...riday June 10. Suggest that we set your next service appointment in advance. Again, sorry for the inconvenience.

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