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Steve Schmitt, Inc.

(995 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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New tires and tune up

Had new tires, shocks, coils and spark plugs installed. Work done in good time. Price matched tires from another store. Got the best deal and vehicle drives smooth again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Awesome

Very easy to work with. Great communication and worked with me to get the best price. I would recommend to my friends and family. Once again great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Happy auto owner

Service personnel keep me informed during work . New tires and transmission serviced in two hours . Original tires got 85k miles on them . Even coffee machine top rate ! Happy , happy , happy , 😊.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Clear coat fixed

The clear coat was flaking in spots and they fixed it quickly. They had great communication by Keeping me updated on the progress of the repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

No pressure and straight forward

My experience at Steve Schmitt was a pleasant surprise from the typical dealerships in the area. There are no high pressure sales, annoying phone calls or giving over all kinds of personal information in order to get a few questions answered. My husband and I have bought many cars and this dealetship was by far one of the easiest, straight forward deals we have made in many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Someone local that you can trust

I believe in doing business locally. It save me time by not driving 20 miles away to get the car service. Also I've live and work here in town and I know the worker and their parents.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience

This is the third car I have purchased from Todd Cange through the dealership. We discuss what I want and the options available and I select a car which meets my needs at a fair price. I would highly recommend Todd if you are in the market for a vehicle, he will work hard to find you what you want and make a good deal. Chris Collins in the finance department is very professional and makes the delivery process fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Execellent service

I was on a trip from NM to NYC for my mother's funeral when I had a problem with my truck when I had a problem I showed up at the service dept about 3:30 pm they solved the problem and he'd me on the road by 5pm. Amazing service and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

loaner Car while getting oil changed

Love that they offer their service of picking up my car and leaving a loaner while getting oil change and car serviced! Makes life easier!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Happy

I noticed my tire was losing air and was going out of town the next day. Stopped in to see if shop could look at and Leroy said absolutely. They took me home and brought my car back when completed. Complete service and helped me out of a crisis. Top notch shop with Leroy at the stern. Hands down one of the best customer service member I have ever encountered!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.