Busam Subaru

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 31, 2020

    Always treated with kindness. Repairs always correct and completed in a timely manner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bert, we really appreciate your great feedback! Thank you so much for choosing Busam Subaru as your first choice for service! Take care!

  • 5.0 out of 5
    March 30, 2020

    i AM HAPPY WITH MY PURCHASE. I am enjoying my subaru forester. I like trying to figure all of the gadgets.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Becky, thank you for your kind words! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than hap...py to assist you! Safe travels!

  • June 25, 2014

    I purchased a 2014 Crosstrek Hybrid from Luke at Busam on June 20, 2014. I felt valued as a customer and the buying experience was exceptional. I met several... other employees: Joe in Finance, Nick and Justin. All were very pleasant. I didn't feel pressured to purchase either. This is my first Subaru vehicle and I love it and love this dealership! I highly recommend them!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2019

    Josh Crank was absolutely wonderful in our car shopping/ buying experience. He made it quick and easy to take the cars we were interested in for a drive.... He was informative, helpful, personable, and courteous. Josh put absolutely no pressure on us which I truly appreciated. He was able to negotiate a fair price for the vehicle we wanted as well as for our trade-in. I would recommend Busam Subaru and Josh to anyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any a...dditional questions about services you received and thank you again for choosing Busam Subaru!

  • 5.0 out of 5
    October 28, 2019

    My new Subaru Forester is the best all around vehicle I have ever owned. Perfect except for the "start stop" functon, the facial recogntion and the auto... braking in cruse control mode (at least once while in cruse control the auto braking caused a problem when I tried to acelerate to pass to avoid a potential a accident).

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Robert, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.... Please let us know if you have any additional questions about services you received and thank you again for choosing Busam Subaru!

  • 5.0 out of 5
    October 7, 2019

    The employees at Subaru always provide excellent service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or st...op by. Have an awesome day!

  • 5.0 out of 5
    September 30, 2019

    Still plan on going in for review of functions/options but simply because I'm a slow learner. At sale everything was covered. Appreciate this courtesy... offered by Busam.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy ...to help!

  • 5.0 out of 5
    September 25, 2019

    Comfortable experience. Friendly reps keep me informed and there is no pressure for expensive add ons.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe tra...vels!

  • 5.0 out of 5
    September 9, 2019

    The staff at Busam Subaru were great to deal with. We were treated more like family rather than just another soul they were going to cheat a dollar from.... I would very much recommend Busam Subaru to everyone. My wife and I are very pleased the entire buying experience. We will definitely be back for another Subaru the next time that we are in the market for another vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Don, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and... thank you again for choosing Busam Subaru!

  • 5.0 out of 5
    June 24, 2019

    I?ve never had a better buying experience. When I walked into the dealership everything they did made me sure I would up here

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're happy to hear our staff was was able to provide you with a positive car buying experience. We hope to be of... service to you again in the future. Best wishes, Busam Subaru

View More Reviews