Busam Subaru

4.3
(46 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
(513) 870-0091 (513) 870-0091

Inventory

See all 19 vehicles from this dealership.

About our dealership

Since 1909 Busam has been the oldest continuous running car family in Cincinnati; dedicating over one-hundred years in customer service excellence. Still family owned and operated Busam provides a family based atmosphere, and continues the tradition of founder Joseph Busam by making sure our customers are always number one. At Busam we make a difference in the lives of our co-workers, customers, and community, and focus on delivering a fun, hassle-free, stress-free, and drama-free car buying experience. We service Cincinnati, Northern Kentucky, Dayton, Florence, and the surrounding Cincinnati areas.
The oldest continuous running car family in Cincinnati!!

Service center

Phone number (513) 870-0091

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

4.3
(46 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

2021 Subaru Legacy

The facilities are under renovation, that explains the 3 stars. I'm sure the completed building will be a huge improvement.

Dealer response

Hello Phil, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

5.0

Awesome Experience!

We went looking for a car for my son. Visited other brands in the area, but when you told the salespeople you were just looking, it was hard to get the time of day from them. Stopped at Busam Subaru, and we met Chase Robison. Answered all our questions, took my son on a test drive, everything. No pressure at all. After some consideration, my son decided on the Subaru. He engaged Chase in making the arrangements via email, since he was back in school by then. When break arrived, Chase had located his car. We stopped in when my son came back to town, sat down to discuss money, and Chase gave us quite a sweet deal. They then bent over backwards to get the car and add the additional items my son wanted in the short time frame we had. WOW! I've purchased quite a few cars in my life. This has been the most enjoyable one I've ever experienced! Thank you, Busam Subaru!

Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

I love Busam Subaru!

Remodeling but doing their best to keep customers comfortable.

Dealer response

Hi Darlene, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Busam Subaru - Foresterpurchase

They were consistently courteous and offered us a good "deal" for our purchase.

Dealer response

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Busam Subaru

Busam Subaru is undergoing a major renovation and while they have worked hard to make the waiting room as pleasant as possible it does leave a bit to be desired. Can't wait to see the finished product. The update to the Outback's software was prompt and efficient.

Dealer response

Hi, thank you so much for your positive comments about Busam Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Good service

Great service and the sales people never pressured me to buy. I highly recommend Busam Subaru.

Dealer response

Hi Carolyn, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

5.0

Great experience.

Good news. Physical building is being remodeled. Cannot wait.

Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Busam Subaru

I am pleased with every aspect of our buying experience at Busam Subaru. The service there has been great so far and I feel confident that I made the right purchase decision with product and dealership.

Dealer response

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Sonny. Thank you and we hope to see you again!

4.7

Results Of Oil Change Service

My experience at Subaru dealership at Dixie highway is always a pleasant experience. The staff there extend wonderful customer service. I am always made to feel that my business with them is appreciated.

Dealer response

Hi Aretha, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Busam Subaru as your first choice for service!

3.7

New car purchase

Too much pressure in the finance department to buy extended warranty. Their math was not correct and they were reluctant to accept the right answer. The charge for additional features was ludicrous. Six hundred dollars for a part and instillation for a part that cost less than $60.00 and it took less than 45 minutes to install. Gave me a story about having to take off the fender and dash which I know was bull.

Dealer response

Jack, we really appreciate your great feedback, as it helps us to know how we can improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Read all 46 reviews