Reviews
Dan has very good customer skills! Explained everything very well! Thank you Dan car looks great
Dan has very good customer skills! Explained everything very well! Thank you Dan car looks great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Teresa, thank you for choosing us! We'll see you next time. Safe travels! - Dan and The Busam Subaru Team
I am writing to express my appreciation for the excellent service we received. RIco and Cory demonstrated exceptional knowledge and were incredibly gracious throughout our visit. Furthermore, everyone we interacted with was helpful and welcoming. We also greatly appreciated the thoughtful addition of the dog toys!
I am writing to express my appreciation for the excellent service we received. RIco and Cory demonstrated exceptional knowledge and were incredibly gracious throughout our visit. Furthermore, everyone we interacted with was helpful and welcoming. We also greatly appreciated the thoughtful addition of the dog toys!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathy, we're so glad Rico, Cory, and the rest of our team made your visit to Busam Subaru a positive one! We love hearing that you appreciated the dog toys too. Thanks for sharing your experience, and we hope to see you again!
Over inflated the tires again! Plus rear tires are suppose to be lower the the front tires. Is that so hard to do?? Just check the door tag.
Over inflated the tires again! Plus rear tires are suppose to be lower the the front tires. Is that so hard to do?? Just check the door tag.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Absolutely stellar sales experience. Everyone was warm a d welcoming , answered every question. I had and made me feel great about my purchase
Absolutely stellar sales experience. Everyone was warm a d welcoming , answered every question. I had and made me feel great about my purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear it! Thank you for choosing Busam Subaru and for sharing your experience with our team. Safe travels ahead!
Dealership and Lashen very accommodating and easy to work with. In and out within two hours
Dealership and Lashen very accommodating and easy to work with. In and out within two hours
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Charlie! Thank you for leaving us this five-star review and kind words about Lashen from our sales team at Busam Subaru! We'll see you next time!
They were very thorough on our issue with our Subaru. They couldn’t find anything wrong , giving us peace of mind. They couldn’t facility offers free coffee, water and snacks. My Honda dealership showed me to a water fountain when I was thirsty! I would use this service department/dealership again.
They were very thorough on our issue with our Subaru. They couldn’t find anything wrong , giving us peace of mind. They couldn’t facility offers free coffee, water and snacks. My Honda dealership showed me to a water fountain when I was thirsty! I would use this service department/dealership again.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
We are happy to have helped you! Thank you for choosing Busam Subaru and for sharing your experience here. Please let us know if we can be of service again in the future! Safe travels!
I am 78 years old and this was the best buying experience of a new vehicle that I can remember. Courteous, respectful, transparent and no pressure. Great effort to locate the vehicle I desired.
I am 78 years old and this was the best buying experience of a new vehicle that I can remember. Courteous, respectful, transparent and no pressure. Great effort to locate the vehicle I desired.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Augielange! It's wonderful to read this feedback! We're over the moon knowing our team left such a great impression. Drive safely, and we hope to see you at Busam Subaru again!
Thank you for the high level of service and courtesy that your team provided me. The right car at a fair price with an efficient closing process - can’t ask for anything more than that. Again, thank you.
This was my first time with this dealer. I knew what I wanted and they didn't have it in stock. They looked for it at another dealer and got it in quickly. My salesman Rico was so nice and personable. Everyone nice and the whole experience was very pleasant. Love my new car!
This was my first time with this dealer. I knew what I wanted and they didn't have it in stock. They looked for it at another dealer and got it in quickly. My salesman Rico was so nice and personable. Everyone nice and the whole experience was very pleasant. Love my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lynn, thank you for choosing Busam Subaru and for sharing your experience with Rico and our team. We're glad we could help you find exactly what you wanted. Congrats on your new car!
After being a faithful customer for 9 years, my car had to be towed to Busam as engine failed. Despite being advised of an array of symptoms immediately prior I was told it was just the battery. Charged $500 for new battery, I drove 20 miles before the exact same symptoms reoccurred, leaving me stranded 20 miles from home with no way to get back. Dealership no help, Subaru no help- just told to leave the car at their location with an undertaking that it would be looked at 1st thing in the morning. It’s now midday - heard nothing. No one picks up the phone, or returns a message. Due for a new car - it won’t be a Subaru!
After being a faithful customer for 9 years, my car had to be towed to Busam as engine failed. Despite being advised of an array of symptoms immediately prior I was told it was just the battery. Charged $500 for new battery, I drove 20 miles before the exact same symptoms reoccurred, leaving me stranded 20 miles from home with no way to get back. Dealership no help, Subaru no help- just told to leave the car at their location with an undertaking that it would be looked at 1st thing in the morning. It’s now midday - heard nothing. No one picks up the phone, or returns a message. Due for a new car - it won’t be a Subaru!
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
My car had to be towed in. Multiple symptoms before abrupt failure. Diagnosed with just needing a new battery. Charged $500 for battery. I drove 20 miles before the entire thing happened again, leaving me stranded( I am 80 and handicapped) Neither the dealership nor Subaru any help. Vehicle towed again. Now they are not returning calls!
My car had to be towed in. Multiple symptoms before abrupt failure. Diagnosed with just needing a new battery. Charged $500 for battery. I drove 20 miles before the entire thing happened again, leaving me stranded( I am 80 and handicapped) Neither the dealership nor Subaru any help. Vehicle towed again. Now they are not returning calls!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase